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[Resolved]  DTDC Courier Service — not taking responsibility to deliver on time

my parcel had arrived in the dtdc courier service in my town gangtok, sikkim many days ago but the company failed to either deliver it to me or intimate me of its arrival.it was only after i personally called them to inquire that they confirmed its arrival. now despite many calls to them they have not delivered the parcel which contains time bound items for me.they say that the courier boy has just left for the delivery but he still hasnt shown his face. this is not the first time that i have had this problem with this courier company. i have always had to pick up the parcel from their office before and this is the first time that they said they would be delivering it to my house but so far it hasnt been delivered.if this is the kind of speedy delivery they promise then we might as well use the indian postal service which charges much less. i hope the big bosses of DTDC are listening and will take remedial measures.
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Aug 14, 2020
Complaint marked as Resolved 
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DTDC Courier Service — Not taking responsibility to deliver courier in time

Dear sir,
I have registered my courier on 14th august from dtdc bersaraai, delhi. They said that it will be deliverd to patna on 19th august. Till on 21st august same is not delivered and when i went there they are saying that the address is not found but sir 10 day before a courier has been received from dtdc at the same address and i also send courierss many time
now due to this i am in problem they are alsso not giving me my form back...
and due to this the date of form submission is gone and i have lost my scholarship... causse last date is 23rd august..
so sir please suggest me what to do...
courier no..Z75365145
Dear DTDC Courier.


This is to inform you that my courier had coming from bihar gopalganj in mehaurali delhi. The courier owner (Mr. R.p SIngh) Inform me for delivery but not colocted by me. because i am in private job and mr R.P singh not waited to me. My courier returned to back. Call received from DTDC Courier Meharuli Ph. no. 26641022. Kindly Urgent solved this metter.

Your Faithfully

Saurabh Dubey

[protected]
It is correct that the services of this courier company (DTDC) have become pathetic. No courier is delievered in time. Few incidents are
1. Con.No.Z17899623 dtd[protected] booked from Chandigarh recd. by receipient on[protected] at 8pm after making numerous phone calls to franchices.
2.Con.NoZ14971992 dtd[protected] booked from Delhi, Vikas Puri not delievered to consignee at Chandigarh till 6.30 pm of[protected]
3.Con.No Z14972254 dtd[protected] booked at Delhi Vikas Puri to Bhilai-490020 not delievered to consignee at Bhilai till above time and date.
This seems the franchices/dealing officers make ficticious enteries in tracking records. The same can be checked from your tracking record shown on computer records. Why not necessary action be taken by the company against the errant employees and request for reply of the outcome at [protected]@rediffmail.com .
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