[Resolved] DTDC Courier Service — not taking responsibility to deliver on time
my parcel had arrived in the dtdc courier service in my town gangtok, sikkim many days ago but the company failed to either deliver it to me or intimate me of its arrival.it was only after i personally called them to inquire that they confirmed its arrival. now despite many calls to them they have not delivered the parcel which contains time bound items for me.they say that the courier boy has just left for the delivery but he still hasnt shown his face. this is not the first time that i have had this problem with this courier company. i have always had to pick up the parcel from their office before and this is the first time that they said they would be delivering it to my house but so far it hasnt been delivered.if this is the kind of speedy delivery they promise then we might as well use the indian postal service which charges much less. i hope the big bosses of DTDC are listening and will take remedial measures.
Was this information helpful?
Aug 14, 2020Complaint marked as Resolved