DTDC Courier & Cargo Complaints & Reviews

Dear Sir,

I submitted a packet to send to USA on 24 Jun 09 to one of DTDC branch in BTM LAYOUT, 2ND STAGE, BANGALORE. They collected the charges and packet of some essential medicines to send it to my Brother staying in Madison, Wisconsin, USA, along with the Doctors valid prescription and purchase voucher.

There committment was to deliver the packet within 4 days of time. Which did not happen.

I...

I sent a parcel containing 3 half-sleeved shirts from Hyderabad to Amritsar using the elite sevice of DTDC. The parcel was sent on 7th March 2009 (Consignment number:H[protected]. It was received on 13th March 2009. But one shirt(costliest one - Van Heusen) was missing. I have emailed all the concerned people regarding the matter but NO step has been taken. On calling their number, they just keep transferring the call from one point to another.br...

Dear Sir,

I Bhaskaran S availed the services of DTDC for sending a parcel (Weighing - 275 Gms) to Bangalore from New Delhi (POD *Z91928510*).

The services were availed on 22/06/2009.

The courier was received at Bangalore on 24/06/2009 at 12:30 PM.

When the courier was delivered at Bangalore my sister found the package was tampered with & some of the items have been stolen....

I booked One computer with Scanner and CPU booked from following place to
Bhilai/Durg Pin 490009
DTDC Courier & Cargo Ltd.
Vashi(1) / MF 129
Mumbai/Navi Mumbai
Phone No. 3918 3434/8484/9494
Vide Consignment Nod 00236537 Dt.05.05.08

When booking of the consignment self visited above office and meet
Mr.Ashok Cheriyan (Mobile No.[protected]) personally requested him...

i have booked my consignment from Ville Parle (W) (my home). DTDC courier man come to pick up the consignment on 7/4/2009 and the destination of the consignment is Colaba (mumbai). there were two shirts in the consignment and i have to return to CharagDin shirt shop situated in colaba. DTDC had not deliver for one month and they did not telling me that it has been lost. after one month they confirm with me that the parcel has been lost and...

On 14th june an envelope was couriered to a wrong address. when asked for contact number or details of address delivered at, was given a reply of 'Company seal'. No number of dtdc customer care is being received. Rings going but no answer.
on contacting head office delhi, a mobile number of manager given but after first call through he has been cutting calls n not replying back....

I have sent a courier consignment from Lucknow to Muzaffarpur vide consignment no. W10020003 THROUGH DTDC NATIONAL BLUE SERVICE. The consignemnt was later on lost from their end and after many days i was told to lodge my claim for it. i lodged my claim on 06.05.2009. I was told that the claim would get resolved in a month. But noww its more than a month and no claqim has been resolved. The concerned person is giving me only false assurances....

My brother sent a percel vide consignment no.K33347218 on 17 June 2008 and reached Gandhinagar on 22 June 2009. The DTDC center at SUMAN TOWER< SECTOR-11, Gandhinagr said that they are not delivering items at my residence. Where as, before few months a packet was delivered by DTDC at my residence. More over most of the Courier Companies delivering goods at our society and even delivered at my residence. My residence is in a prominent location...

Mr Subhashish Chakraborty,
I regret to inform you that you as a chairman appear to be a failure in the eyes of a common customer.Your company is full of irresponsible and casual employees who need to be trained in how to deal with customers.
I had sent a parcel of new clothes to the value of 5, 700Rs from Baroda to Delhi on 10th June and the docket number was A 15479650.On 12th June it showed "out for delivery" status...

Hi,
My name is Sreekumar. I am working as a senior computer engineer in Ernakulam.On[protected]Tuesday) monring, I visited DTDC courier agecny in Padamugal, Kakkanadu, Kochi for sending one important document to my father-in-law in karunagappally. The fee was 12 RS. And my consignment number is[protected].
I thought it will take only one day to reach karunagappally.
But today is[protected]Friday). it didn;t reach the...

I sent one courier dated on 29/05/09 from Chembur (Mumbai) to Hirakud Dt-Sambalpur Orissa (768016). While sending DTDC guy told they can easily deliver at Hirakud. But, they did not deliver their. I intermittently checked the status and when I saw that, it has arrived at Sambalpur (Distrcit Head Quarter of the district that Hirakud belongs to) I asked my father to recieve the courier from there personally. But the courier boy there denied...

Consignment No. M43238501
The Party who send me the courier gets an acknowlegement(fake) by the courier co.DTDC itself from
nashik branch. on the date 27 May'09 . after tracking I'd came to know that the co. open the courier sends a fake acknowlegement to the party.
I still not get my Courier. so how do I get compainsate for the same. and where do I complaint against
the same.

Regards...

Docket No. Z92528442 not received yet. The courier was delivered on 14 May 09 from Noida to jhansi.but today is 23 May 09....

This is a Complaint against the fraud that DTDC has done. I was sent a Courier from Hyderabad to Mumbai which contained my Debit Card. It was supposed to reach me the next day and i got a Message that 5000 Rs was debited ... i was shocked and then after all the investigation i could do found out the tampered envelope in its Malad office. But the card inside it was missing.

This is not only inefficient service but a fraud done...

http://www.dtdc.in/

HAD SENT A PACKET BY DTDC FROM KANPUR TO RANCHI VIDE CONSIGNMENT NOTE # Z 88789622 ON 20TH APRIL MORN 09 BUT WAS DELIVERED ON 26TH APR EVENING.

IT IS ASTONISHING THAT SUCH CO's JUST GIVE A REGRET MAIL AND THE FRANCHISE HAS TO BEAR THE BRUNT TO MAINTAIN THEIR CUSTOMERS.

IN A SIMILAR CASE A PACKET WAS SENT TO NET4IN TO NOIDA A FEW MONTHS BACK, WHICH HAS NOT YET REACHED IT'S...

I wanted to sent a letter to BEGUSARAI, BIHAR so I reached your branch at Sanjay Place, Agra on May 2, 2009 I enquired about its delivery time at destination. I was told that it would be delivered at Begusarai possitively on tuesday. I regret to inform you that my DAK has not received by my relative at Begusarai till date. There is no result inspite of several phone calls from my side as well as my relative side. On enquery at phone no.[protected]...

my parcel had arrived in the dtdc courier service in my town gangtok, sikkim many days ago but the company failed to either deliver it to me or intimate me of its arrival.it was only after i personally called them to inquire that they confirmed its arrival. now despite many calls to them they have not delivered the parcel which contains time bound items for me.they say that the courier boy has just left for the delivery but he still hasnt...

Dear Sir,

I, S Bhargav used services of DTDC for sending a parcel (Weight- 1700 gm) to Hydrabad from Mumbai (POD No - M[protected]. The service was utilized on 24th April 2009.

But after one week of sending the courier from your franchise (Renuka Courier Service Mira Road East) the same is not delivered to the given address and after a lot of follow-up with your courier person Mr. Jittu - [protected] And Ms. Pooja...

Hi, I had sent a courier from khardi, Pune to Amrisar(Tarn Taran) on 14/4/09, A brand new shirt, 1 kg kaju, handkerchiefs and socks are missing from the courier. I had sent that to my brother for his B'day. So, I complaint to DTDC and nothing happened last 20 days. consignment no: P10267459.
I did the same mistake again by sending the courier again through them within 10 days, Just wanted to send the gift to my brother. Again...

I booked a consignment at 2.30 p.m. on Saturday the 14th March at DTDC AS Rao Nagar office. It was addressed to Mr.R.Milton Rolux, Ambasamudram - 627491. The receipt number is: H58205932. When I asked about the delivery date, I was told that it will reach the addressee by Tuesday the 17th March- latest by the evening. But it has not reached the addressee and later I came to know that they have closed their office there. I was not informed...