[Resolved]  Eureka Forbes / P37 Vacuum Cleaner — Warranty Card and Manual not received

I also purchased the same product, but did not received the manual and warranty card. I cotacted the seller, he said he has sold it 40 in quantity, but according to him not any box was having the manual and warrenty card. No helpline for FORBES products, very bad response so far. I am following them up, and will update here wherever we reach finally.

I am also a sufferer in similar fashion. I purchased the same model- Trendy Xeon from Reliance Digital at Shipra Mall, Indira Puram, Ghaziabad. We also did not find the Instruction Manual and Guarantee Card. We revisited the Store and we were assured that the same will be couriered to us but nothing happened. I again went to the Store on 28/02/09 and this time we were told that they are helpless.
It is indeed pathetic attitude and service by both Eureka Forbes and Reliance Digital.
Can we join to take up the issue jointly.
Devendra Umrao

I have also purchased Trendy Xeon Eureka Forbes Vaccum Cleaner from Lotus Electronics, Bhopal and face same problem. In the box I also did not find instuction manual and warranty card. I contacted Lotus Electronics, they said come next week and again and again same answer...this is very bad ...I also not found this prodect manual on Forbes website and I am very new user for vacuum cleaner how I use all attachment what the do's and dont's ...so many quaries...
I think every product have manual and warrenty card with pack. why they are not giving the same.
I think consumer forum can take action for this problem, is it?

I have similar experience and model robocleanz purchased by remains repaired/ serviced since one month under warranty period i.e. without warranty card, manual etc.