[Resolved]  Exide — CUSTOMER SERVICE

I have purchaised one battery for my IKON FORD car .Battery no. DIN 55 2H7 23007 FROM AUTH.DEALER .PUNJAB BATTERIES G.T ROAD KHANNA [PB.] But it stopped working within 6 months. Now dealer is not listening to me as i have lost my warranty card and memo badly. He is not ready to check his own record nor helping me to solve the problem throu company. In this era of computer and online services it seems bad. Kindly look into matter. contact no .of dealer[protected]. Ram SINGH[protected]
Was this information helpful?
No (0)
Yes (0)
Aug 14, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

I have purchased one battery for my IKON FORD car bearing no.DIN55 2H7-23007
Dear sir,
we baught a battery from G.M.Trading Company 265;A East Mohan Nagar Amritsar
in the name Shori Lal Chemicals bill no-202 dateed-18/05/2009
we have 4 invaters with us but this abave detailed battery is not working like other it is totally down not give any light to even one fan and delaer is not responding since 4 days we had loged our compalent
ther is some mr Kalsee and mr Jaspender they are qute rood to us after have a long discution they had repalce our battery for cheeking with some dead battery

I AM SORRY TO SAY BUT THIS KIND OF TREAT MENT IS TOUF TAKE

THANKING YOU
REMINDER 1

DEAR Sir

I have brought a exide express 4J8 101932 dated[protected] erode dt. tamilnadu. but now that batery is problem and i sen to exide industry erode dated[protected].still now no response to my batery. so imediately we act to my quiry.

Thanking you

Exide — replacing problem

I have purchased EXIDE INVA TUBULAR BATTERY IT 500 ON[protected] .Its just 23 months, my battery backup reduced to only 1 hr.I have complained to dealer from where i purchased it but, there is no responce from them.i have tired to call them to solve my problem but they never try to solve my problem, sometimes they disconect my cal, so i have posted my problem here because i think only u people can solve my problem.i want to give the full details of my battery details:-
NAME OF PURCHAGER:RAMCHANDRA SINGH
ADDRES:VILL+PO-SIAU(CHANDPUR) DIST- BIJNOR, (U.P)PIN-246725
CELL[protected]
DEALER DETAILS FROM WHERE I PURCHASED:
NAME: S.D.MECHINERY STORE
ADDRESS: AMEDKAR CHOWK CHANDPUR,PIN-246725
PH-[protected]
after solving my problam i can say somethingh.

Exide — After sales service

Despite of several reminder MrTuhin Brahma ([protected]) of Exide service manager don't bother to send some service person to my house.

Exide — Battery not received after replacement even after about 1 month.

Hi,

I have buyed a bullet motorcycle and its fitted with exide battery which is faulty. So i have sent the battery for replacement and even the battery was passed for replacement and its over an month but still i havent recieved my battery. The company personels say that they dont have this battery in stock and my bike standing still from over 45days.

Sudhir Kansal
I suggest all the readers not to purchase exide battery as there service is too bad. And if the battery is faulty then you have to wait for around 1-2months to get your battery replaced. So buy only if you can afford your vehicle to stand still for 1-2months.

Exide — warranty

sir i submit my defected battery to exide service at berhampur .....after 5 days i called him and he told me that my battery's dispatched to company and i get new one from that company then after 3 days i called him again and he told me that my battery was rejected by company ...so i want to put a consumer case so pls sugest me.....
once you purchase exide battery you will not get it replacement because exide do not give replacement to dealers.90% of exide battery is rejected by the company in any condition its ok or faulty.when you go to dealer you say we want exide so he sold you. so its your responsibility to take replacement from company .what the dealer will do if exide reject him

Inva tubular

Sir it's not working properly
I brought it 3 years back
After 1 hour it will shut down I'll be very helpless after that
Please solve it for me I'll be helped

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Exide Industries
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    32%
    Complaints
    927
    Pending
    0
    Resolved
    299
    Exide Industries Phone
    +91 33 2283 2133
    +91 33 2283 2150
    +91 33 2283 2120
    Exide Industries Address
    Exide House, 59E Chowringhee Road, Kolkata, West Bengal, India - 700020
    View all Exide Industries contact information