[Resolved] Ezeego1.com — Booking Failure & Lack of Customer Support
KKinchit Milan Shah
I was trying to book a ticket through www.ezeego1.com. After the money from my credit card was debited the booking was not completed and it showed booking failure with reference number EZR[protected]/A. No PNR Number was displayed. After this i tried contacting them through their call center but it is always busy. For a number of times i waited for atleast 20 mins online but there was no response. I also mailed them at [protected]@ezeego1.com, [protected]@ezeego1.com but there was no response. Noone responded at their booking number at head office. Now i dont know whether the booking is done or not and if not then what about my money???
This is a pathetic situation. Kindly do inform me on [protected] if anything can be done to get information on the same.
Complaint marked as Resolved Aug 13, 2020
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