[Resolved]  First Flight Courier, Power House, Bhilai — delayed service and highly responsible behaviour

Address:Durg, Chhattisgarh

My extremely imp courier no. TO 9757764 dt 30/03/2012 was addressed to Raipur which should not have taken more than 30 hours to reach but till 02/4/2012 not even the status of it was clear. On complaining to mr. Irshad at power house branch no answer was given except telling to call later. Then another irresposible person's name mrs. Pratibha , incharge of raipur office was given. She didn't pick up the phone even on calling 7 times.Then Area mgr. in raipur was informed by my accountant Mr. Dewangan who went to raipur personally then the courier was dispatched to the addresse.
Highly irresposible .Must be punished.I will call for compensation from consumer forum.
Jaya Gupta
Bhilai Cement Pipe mfg. co.,
Mob:[protected]
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Aug 13, 2020
Complaint marked as Resolved 
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First Flight Courier co. — Not Responsible

There is an courier of pan card they got on 13/12/2008 but till 24/12/2008 they don't have answare where is the courier? Whene I asked where is my corior she Aruna at cont no.[protected] said it miss root. I asked whose fault i am giving you follow up frm 16/12/2008. again she told me it happens. I asked who will suffer she told me no one. It is not possible because i am calling you from 16/12/2008 I am telling you same thing then you don't know it is miss root? She answared me it happens. I asked her revert me back within 1/2 an hour she told me when i find time wii revert you back else do wt so ever you want.


Thanks & Regards
Nirbhay Choubey

First Flight Courier co. — Irresponsible company I have ever seen

We have received a 80 Kg parcel by phisically handicapped person at our parking area. My house is on 3rd floor and no lift is available. That courier person told that he could not lift it, you take it yourself by any way....

So my husband carry it on his back, because of huge weight he could not walk, He walk on his hands.

This is worst experience we get from a courier company. Service should be door to door. They should provide atleast 2 persons to deliver such a huge parcel.

Also we have received this parcel from Mumbai to Pune in 30 days.
Worst courrier service. my consignment was despatched from Gurgaon and reached the base (Bhilai) day after but it was not delivered to me. When enquired with local office they said the delivery boy was not coming hence couldn't be delivered. They also did loose talk over phone. I got the consignment after four days. During this period they were showing pending status and reason "INSUFFICIENT ADDRESS' which is misleading information. They also pressed me to collect the consignment personally from their local office. I lodged complaint with their website but no response. They are completely unprofessional.

Its funny to look at their Mission...a precise, prompt and couteous service to customer..ha..

Mr. Saboo...Wake Up...it's business and customer...
Worst courier service

Courier Not dispach my address.

Dear sir Kindly inform to you, I Rani srivastwa Courier No B991Q4927345 Not Delivered till now By Dera bassi courier service povider, and Misbehave to me. Regards Rani srivastwa [protected]
First Flight Courier co. — Most Irresponsible company I have ever seen
[protected][protected][protected][protected][protected][protected]

Dear Sir
First of all I request you to update your web site regarding contact number of First Flight Courier office of Power House BHILAI ( C . G).The web site showing the contact number and address as below
Address: Bhilai Power House Railway Station, Camp 2, Bhilai, Chhattisgarh
Phone:[protected]
This is not the existing number Please update correct contact number as below.

I find the number from customer care[protected] but it is not responding, the mobile number [protected] and [protected] of Mr.Narayan and office.
There are more than 1000 couriers in office having Pan Card to deliver the customer .The office is not capable to deliver the courier .The customer has to attend the office to collect the courier.
With regards

Rajkumar Saxena
Block No 60, Plot No 11, Nehru Nagar, East, BHILAI ( C.G)

Consignment No. B903Q7376043
First Flight Courier co. — Most Irresponsible company I have ever seen

dear sir
This is not the existing number Please update correct contact number as below.
Phone:[protected]
I find the number from customer care[protected] but it is not responding,

very poor service and ill-responsible person. who attend call after more than 20-30 call.and promise to send my courier after 2 days again and again...but they not send my courier...till 10 days

i told your nandini road branch and request any complaint no...against First Flight Courier office of Power House BHILAI ( C . G)...but she saying I've no any no...

please update u'r staff for responsible person.
Consignment No. B903z1809255

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