Claimed

First Flight Couriers Complaints & Reviews

1
Last updated Aug 8, 2023
Complaints 3357
Resolved
611
Unresolved
2746
Quick Links
Statistics
Share
Contacts

File a complaint to First Flight Couriers

Having problems with First Flight Couriers?

File a complaint and get it resolved by First Flight Couriers customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
First Flight Couriers
Customer Service Contacts

First Flight Couriers Phone Numbers

Phone
+91 52 2394 4444
308
262
+91 11 3093 6666
259
263
+91 20 3944 4444
96
111

View more phone numbers

First Flight Couriers Website

First Flight Couriers Head Office Address

D 58/12, A-7, TVS Building, Sigra
Varanasi
Varanasi District
Uttar Pradesh
India
221010

First Flight Couriers reviews & complaints page 154

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
R
r.s.reddy
from Delhi, Delhi
Report
Copy

claim still pending

Address:Hyderabad, Andhra Pradesh

Dear sir,

My employer sibmited in february 2012 and it was rejected and i still has not recd the papers back to me. Again we submitted tha same on 27/08/12. It is showing still under process only. I have not recd any further information so far. Awaiting for the information since month. Please settle my claim as soon as possible.


Regards

R. S. Reddy

my pf number AP/23645/1173...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
shail01977
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non-delivery of PAN CARD

Address:Madhepura, Bihar

It is reported by TIN-Info team that My PAN Card was dispatched through First Flight Courier Service in month of July'12 by TIN-Info team which is yet to be received by me. The said courier company is stating falsely that they have delivered my PAN card through following reference no.

Date of Delivery: 31-JUL-2012
Name of Courier Agency: FFCL
Document no. Of Courier Agency: ZB6608582
Address: 1...
Helpful
Be the first one to find this review helpful
Found this helpful?
6 Comments
Report
Copy
R
radgargi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of courier

Address:Chennai, Tamil Nadu

Non deliver of courier in a prime area in Chennai city. provider : FIRST FLIGHT Courier services. AWB No : B58251066.

The reason stated was, the area is in "Non delivery area".
My question are:

1. This is the IT hub and a prime area in India, Does First flight have such a poor service????
2. Why did they book if they do not have service?...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
G
gyany2kin
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Missing/Shortage of Consignment No. W14420865

Address:Gautam Buddha Nagar, Uttar Pradesh

I would like to inform you I send one material to from Noida sector 29 to Dhanbad air bil no W14420865.
I send four original Microsoft CD and some of T- flase card but i mention on upper side CD, and your person did not told me declared the value.
This parcel worth value is 50K rupees. and weight is 200 grams but when reach in dhanbad it was 45 gram only.
I loose around 45K INR .
Please see the matter and try to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nsrajesh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HOPELESS SERVICE

Address:Bangalore, Karnataka

I am contacting your Bangalore office Mr. Venkatesh (Mobile number [protected]) and Vinod [protected] and customer care Sri.Naren[protected] regarding R14156026 consignment , I have sent more than 50 SMS and made more than 100 calls and informed them via SMS that our address is changed and requested to contact me at mobile [protected] for delivery of items or if needed collection of same from our end at first flight office. It is very unfortunate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Roopika Srivastava
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Package Latex/misplaced/lost??

Address:Bangalore, Karnataka

I am Roopika Srivastava ( Consignment number : MJ0732092 ), the
receiver in Bangalore.
The package was dispatched from Lucknow on 21st august 2012 and as
your website shows was arrived at the destination hub office on 23rd
august 2012, today is 31st August 2012 and I have not received the
package yet(receiver's address: F-804, Nagarjuna Maple Heights,
Mahadevpura, Bangalore-16). Neither does...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aslam_infy
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment not delivered

Address:Tamil Nadu

My Consignment has been booked from Madurai to Bangalore on 22-Aug-2012 T25314267. I have informed them and get it verified that the courier will get delivered by 23rd. But if check online and with customer care, there is no record of my consignment. How good is this. I have a threat of lossing nearly 20k because of this courier delay. There is no escalation option available at courier service. The customer care executives are saying info...
Helpful
Be the first one to find this review helpful
Found this helpful?
11 Comments
Report
Copy
G
govindindia91
from Vellore, Tamil Nadu
Report
Copy

Consignment not yet delivered

Address:Tamil Nadu

My firstflight courier consignment number : O20382756
Consignment got dispatched on 18th-august 2012 according to the tracking details.
Till today, i haven't received my consignment at Vellore.
When i tried calling vellore first flight service, their number are always switched off or not answering....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Y
yuvaraj1984
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Delivered My Order from Tradus.com

Address:Erode, Tamil Nadu

Not delivered my order on Payment Purchase E303 USB Modem from Tradus.com

I have ordered a watch on 09 -08-12 on (Tradus.com) of RS.1825
i called them on 17-08-12 they said after tomorrow evening it can be delivered any time in next 48 hours
today is 23 - 08-12 but still nothing happened.
even i did-not get any info. from them for delay in delivery.

So, My Advoice Do not go First Flight Courier...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
R
Raghvendra Kumar Sahni
from Bhopal, Madhya Pradesh
Report
Copy

very bad service by the courier

Address:Bilaspur, Chhattisgarh

first flight courier in bilaspur (c.g.) is very poor and bad. no any person recieved phone and they provides very bad service. i made call many times but they are very lazy persons not received my call. i am not received my courier sinse 5 days, who are already reached the first flight office,
office incharge name: mr ramesh
totally very very bad service by the first flight courier bilaspur.

regards.
br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
komalburadkar
from Pune, Maharashtra
Report
Copy

parcel content missing

Address:Maharashtra

i have posted a parsel from first flight courier. the parsel was containing a rakhi and two iball pendrives. on delivery, it ir found that the parsel is having a rakhi and only one pendrive. one pendrive is missing. the pendrive was expensive and was containing important data in it. the customer care service of first flight is not picking up calls and they are not responding to any mail. please help me out. i want my stuff back....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
I have fortunately/unfortunately used your services when I was India and always found major issues with your services.

Below are one major issue which I saw when I was in India.

1) First flight courier service never delivers the courier on the given address. It is customer responsibility to call your customer care and then go to first flight office to collect the courier. I am so much surprised that in these...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sanjay05
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

w33560518

Address:Aligarh, Uttar Pradesh

Sir,

I have Book Rakhi Parcell with First Flight Courier , Aligarh Docket No.W33560518 on dt.01.08.2012 for Bulandsahar-Sikandrabad(UP).
But still dt.04.08.2012 parcell not reached at destination.
I am Call to Bulandsahar First Flight Office Tel.No.[protected] but staff of first flight courier not responding properly and misbhave also over phone.
so sir, please note that my complain and resolve that matter...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurang Saraff
from Jaipur, Rajasthan
Report
Copy

poor and negligent service

Address:Jaipur, Rajasthan

I am a Jaipur recident and was to recieve my rakhi parcel from Guwahati through 'First Flight Courier' service. The service providers claim a delivery within 48 hrs. Parcel was dispatched on 27th of july which i havn't received till date. Its rakhi today and the negligent service has been so disheartening to me. Please confirm what all can i do in this respect.

consignment no. N02197545
date of dispatch...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
namita.bansal
from Sunam, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier not delivered to destination

Address:South Delhi, Delhi

I had sent a courier for rakhi to taraori (pin code 132116) which apparently is covered by firstflight, on 28th july 2012. Its been 5 days (as on 2 august,2012)and still the courier is not delivered to destination.The online tracking system shows that it has been delivered to some ashok in karnal
the consignment number is md0179526.
The shop from where I had got is done is now not taking any responsibility and giving me one...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
navi1210
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier

Address:Haryana

Courier sent to Tauru still hasnt reached. its been a week now. Status- Insufficient address when address on it is correct, i have sent couriers before to the same address and the phone no. is on it. First Flight doesnt bother to look into it. None of their emails are correct on the site, complain form wont submit and they wont pick up the calls! Worst customer service ever....
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Ashwin Fernandes
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of courier item.

Address:Mumbai Suburban, Maharashtra

Dear Sir,

I would like to make a formal complaint about a consignment that was sent across to myself. The consignment is referenced ZB6322747.

Your courier person visited my premise. On the 23rd, instead of leaving some note mentioning his contact number he simply came and left.

I got to know it only next morning, when the security of the building informed me. So I left a phone number...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed Fakheruddin Ahmad
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery boy refuse to accept driving license as valid photo id

Address:Pune, Maharashtra

Today I got a call from one of first flight delivery boy (do not remember his name) whose mobile number is [protected] to deliver my SBI credit card.

I have shown him my company ID card, he did no accept it. He asked for government approved id card. I accepted and found his demand as valid. I have shown him my DL (driving license). That person refuse to accept my driving license and said it is not a valid driving license. I...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
akshmita
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Consignment not traceable

Address:Pune, Maharashtra

I have booked a courier with First Flight on 13.7.2012 from Kondhwa Branch, Pune (Ref No. MM179829). It did not reach till now. Moreover, repeatedly contacting the main office, pune and branch office, Kondhwa of first flight is of no avail as they are saying they cannot trace the consignment. Both the offices are refusing to give information on the consignment....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Ganapathy
from Mumbai, Maharashtra
Report
Copy

Not received a courier for 3 months... Still

Address:Tamil Nadu

First Impression is the best impression. It suits for them. My friends pan card has been dispatched on March 3rd through First Flight Couriers. I've mailed them using the mail-ID given in the website. But no response for the mail. Also they are not attending the calls. When i entered the consignment number it shows delivered to Vellore. But the address given was in Vandhavasi. I have explained these in detailed manner in the mail. But...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy