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First Flight Couriers Complaints & Reviews

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Updated: Aug 8, 2023
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First Flight Couriers reviews & complaints page 152

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N
nsdesigan
from Chennai, Tamil Nadu
Mar 14, 2013
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Address: Bangalore, Karnataka

Dear Sir,

I have ordered a Victor Universal Earphone from Tradeus online website 03rd of March and the same was subsequently delivered in First Flight Couriers on 06-Mar-2013. The consignment number is O99177497 for the same.
I got a call from first flight people on 08th of March. The address I have mentioned in Bangalore is my office address and on that day I was not working from that particular location due to some meetings.
The representative called me and told he will deliver the same to my other address. Today when I enquired with the first flight customer help line they informed that the goods is returned to the origin where the same is dispatched. The reason they provided is "NO SUCH CONSIGNEE AT GIVEN ADDRESS".
All these happened without my knowledge and the customer care is very rude that she replied me to write a mail to their compliants department.
If they would have told me before returning the goods I would sent a mail about the address change.
I'm really frustrated with this and please suggest me how to get my goods back.

Regards,
Srirama Desigan
HP: [protected]
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    M
    moizbastawala
    from Vadodara, Gujarat
    Mar 13, 2013
    Resolved
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    Resolved

    Address: Gujarat

    Respected Sir / madam


    A fraud is done with me by an ebay seller on 17th feb 2013 and since long time I was having conversation with the ebay customer care executives, their seller didn't shipped the product and later they told that they have shipped the product and all such complication happened.

    Today when I got a call from ebay guaranty department and the executive told me that visit the courier office and request them to give the details of the shipment where it is delivered instead of my place, the awb no is A89279545.

    I went to the courier office located at the address: Jay Maruti Complex, near Gujarat samachar press, udhna darwaja, ring road surat 395002.

    There they show me the delivery slip that they have delivered the courier to some person named shravan his sign and below it my contact no. was mentioned and the courier was a document, not a specific grams, parcel. But the Fraud Seller of ebay is claiming that he had send the specific grams parcel via first flight courier with above mentioned awb no.

    I requested the authority person Mr Rakesh Charkhawala contact no. [protected], explained him all the matter and told him to give me a written letter that they have delivered a courier which is just a document instead of a parcel. That person was so shameless and rude that he shamelessly denied me to give any such details and was not at all in the manner to help. He was just saying that they have delivered the courier, their job is over. He is not even bothered to care that to whom they have delivered nor ready to help me for the same. I called ebay cust care that the authority is now helping in giving me a written letter of document delivery instead of parcel, the ebay executive also talked with that person but he very rudely refused.

    After when again I asked that person steps should I take for such irresponsibility of the courier delivery, he just reply very very rudely " jo ukhaad na hai vo ukhaad lo, police complain karni hai to karlo mai kuch karke dene vala nahi hu."

    This was really unprofessional answer given by such a higher authority of first flight courier company.

    Please take strong action on such a rude authority and plz solve my issue and tell him to give me a written matter on the letter head, so that I can forward it to ebay. My parcel which was to be send by the ebay seller was of Rs 45,816/-

    since 17th feb 2013 I am continuously running after this matter. I have not yet received the courier, nor refund of my money nor satisfactory reply from ebay and finally no well mannered response from higher authority of first flight courier agency of ring road udhna darwaja branch.
    +2 photos
    Aug 13, 2020
    Complaint marked as Resolved 

    Firstflight Couriers — Need Monthly Bill

    My Moblie no is [protected] send my Dec'07 Mobile bill to my email id [protected]@firstflight.net

    Frist flait corrior service.uk — Not given parcel to me

    I got this mail from first flait courriour service this msg is shown below but they not sending any parcel to me but i have paid money to this service amount of 30, 087.00/-INR but they not send any parcel to me pls check it immediatly now they demand to me pay 1, 40, 000.00/-INR he was calling from this number:[protected] now he was in dehli airport,

    Long Tower Building 45 Rye
    Lane London - SE15 5ER
    United Kingdom.
    TEL:+[protected]
    Fax: +[protected]

    HAPPY NEW YEAR

    Dear Esteem Customer:GANESH PRASAD,

    Welcome to First Flight Couriers Service.
    We acknowledged the receipt of your mail in this office and the content was well understood.We appreciate your co-operation towards confirming to this office your residence address, your delivery information and prefered shipment option.

    The charges have to be made as soon as you receive this mail, and unfaily to comply with the rule of this company, you shall be disqualifield.

    Hence your parcel is set for dispatch to your resn as you ridence.You are therefore advised to make the payment for your shipment option;Normal class delivery: in 120 hours £390 pounds (30, 087 India Rupees)

    PAYMENT FOR THE DELIVERY DIRECTIVES
    The Courier management recommends that Payment for the insurance and delivery charges should be made via Bank, so as to speed up the delivery process. Do visit any STATE BANK OF INDIA outlet close to you and make payment for your shipment option to our chief account officer whose details are stated below.

    ACCOUNT NAME:GONMEI GAISINGAM
    ACCOUNT NUMBER:[protected]
    BANK NAME:STATE BANK OF INDIA

    Note:After payment you are required to send the payment informations and a scan copy of your payment receipt to this office via e-mail.You are also required to send your recent passport photograph to this office via e-mail.To aid easy identification by our delivery officers.

    Immediately our account department confirms your payment, your parcel will be insure and approve for dispatch.

    Thanks for using the First Flight Cargo Couriers Service.Your satisfaction is our priority and we look forward to provide you with the best of our quality service.Do have a wonderful day in anticipation of hearing from you soon.

    Firstflight Couriers — product not delivered

    On 29/12/2012 i ordered huggies jeans diapers in firstcry.com. on 30/12/2012 they shipped my product in firstflight couriers. but till now i haven't received the parcel. after lots of phone calls and enquiries to firstflight couriers, they said parcel returned to them as door locked. but we were in the house and no one came here. moreover i received some other parcels from other couriers for the last 3 days.

    there is no proper responses from their side. they haven't deliver the parcel in time. kindly take steps to deliver my parcel
    Today 12/03/2013, time 3:10pm, I got the call from ebay guaranty department and I talked with Mr Yogesh, he told me that the seller has provided him the proof of order dispatch, I told him to have a conference call with the seller, he made the conference call with the seller, here at this time the seller's phone is working and after buying the product, his phone stopped responding. The seller was saying that he had send the courier on 18th February 2013. If he had shipped it on 18th feb, then why he told me in the emails of date after 18th feb, that he has not shipped the product and finally in the last email he told me that he will not ship the product.?? You can check the snap shots attached with this email. Also initially the seller was afraid of ebay that if ebay will not pay him the amount, now since long time passed he has not got his payment then even not a single time the seller is contacting me for the same, comparing to that I am trying to contact him constantly, each and every time his phone was not responding. I have ordered many many things from ebay as soon as I receive the product and seller comes to know that I have received the product, they immediately call me and ask me to confirm the receipt of the product as they want to claim their money as soon as possible and here in this case nor the seller's mobile phone is responding nor he is calling me, nor he is worried to claim the money as how initially he was afraid of ebay, to ship the order.

    After the conference call with the seller and Mr Yogesh (ebay guaranty dpt.), mr yogesh told me to give the proof that I have not received the product and he told me the procedure, that I have to go to the first flight courier office and request them to get a written statement from them that where they have delivered the product and I asked him to give the number of that seller with whom he had made the conference call, as when ever I call that seller, every time his phone was not responding. Seller's number was [protected]. at the time of buying the product on 17th feb 2013 the seller provided was [protected] which was not responding now again the new which he gave, after the conference call, later I tried to call that new number again that new is not responding.

    Now according to Mr yogesh instructions, I went to first flight courier, there again I came to know something very shocking and the fraud of that seller. The seller has ship with the AWB no. A89279545, but the shipping was not a parcel but a document, which I had not received but some SHRAVAN who is out of my contact. I request the higher authority of that courier company, whose name is RAKESH CHARKHAWALA, contact no. [protected], he gave just delivery slip of that particular day and I told him to give a written statement with his sign and stamp, but that person was so shameless that he keep on denying that he can not give in written on the company letter head. I called ebay cust. care and some mr Sahil talked with him for the same but he refused to that person also. That shameless person was clearly telling me that what ever action I want to take on him, I can take, but he will not give it in written, even if I do a police complain on him, he wont care. In bad manner in he told me this words " jo ukhaad na hai vo ukhaad lo, police complain karni hai to kardo, mai kuch likh ke nai dene vala"

    Later again I called ebay explained the executive all the details from he beginning, then the call got disconnected abruptly again called explained everything, told the executive to transfer the call to mr sahil but he didn't transferred and I explained him everything from the beginning and generated a conversation reference number 1/[protected].

    DID NOT DELIVER THE COURIER NOT HELPING ME IN SOLVING THE MATTER NOT GIVING ME IN WRITTEN ON THEIR LETTER HEAD - Comment #1600032 - Image #0
    DID NOT DELIVER THE COURIER NOT HELPING ME IN SOLVING THE MATTER NOT GIVING ME IN WRITTEN ON THEIR LETTER HEAD - Comment #1600032 - Image #1

    chocoloates missing

    Today evening i received this consignment #M991M0355841 which had 320gms of chocolates as mentioned on the consignment but alas, the chocolates were missing! The courier name is first flight couriers ltd

    Didnt recived the parcel yet

    Air bill no M991Z2945668 i didnt recived my parcle it has been nearly 15 days when my ordered shipped .but here the courier service agent in adilabad is telling to call other centre.nizambad but when iam tarcking my order its showing pending at the warangal dist .the parcel should b reciv3d by 17 of this month but still i didnt recived yet.

    R991B0002561

    R991B0002561 BOOKING DATE[protected] WILL BE NOT DELIVERD AND NOT RESPONSIBLE RESPONSE MY CONTACT NO.[protected] FROM JODHPUR ( RAJ. ) PLEASE HELP ME

    Product fully damaged

    I received a gift box but gift is fully damage and as packing is some loose.courier boy say first sing in receiving than you will open the box and than he got his receiving he move fast. I am totaly disappointed. this is my marrige anniversary gift.
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      Shakti Singh naruka
      from Delhi, Delhi
      Feb 26, 2013
      Resolved
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      Address: Rajasthan

      We have sent a parcel vide First Flight docket no R29313841 dtd 28-Dec-2012 from Udaipur for delivery at Pantnagar. The same is still not delivered and the status on the net still shows in transit . I complained about this to Udaipur First Flight office one week back and am regularly following up but still no response. Now nobody is picking up phone and it is very difficult for us to trace the same . The attitude of First Flight persons is very bad and they are least bothered with what has happened. The parcel consists of important documents and nobody in First Flight is of help to us.

      Shakti Singh
      [protected]
      Aug 13, 2020
      Complaint marked as Resolved 
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        A
        abhi3210
        from Mumbai, Maharashtra
        Feb 20, 2013
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        Address: Mumbai Suburban, Maharashtra

        I had parcel to courier and my bad luck I choose First Flight Courier. On 14the Feb I submitted my parcel in one of the First flight office in Airoli. Today its 20 Feb and still my courier has not been delivered.

        I tried to track my courier calling Call center, but thee call center guys had no idea where thee courier is and thee way theey talked was ridiculous.
        They were very very rude and stupid.

        Please don't ever trust theese guys.

        I do not have any idea what I should do next because now because of the delay I am in big trouble.
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          G
          geethag5
          from Pune, Maharashtra
          Feb 18, 2013
          Resolved
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          Resolved

          Address: Tamil Nadu

          FIRST FLIGHT COURIERS: This is not the first time its happening to me and my friends.. they will update the tracking status with a fake statement like Pending-PARTY NOT AVAILABLE. But everytime we are available since the address given is my office and more or less security will be available 24/7 to collect couriers also. Finally they will close the statement with Pending-WEEKLY OFF. Its a horrible courier service.
          Aug 13, 2020
          Complaint marked as Resolved 
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            S
            soumi236
            from Gurgaon, Haryana
            Feb 13, 2013
            Resolved
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            Resolved

            Address: Dibrugarh, Assam

            I have been sent a consignment with consignment no. B11546789 from flipkat.com through First flight couriers Ltd. which was urgent and was supposed to reach its destination, Dibrugarh by 9th Feb, 2013. My consignment was dispatched by flipkart.com on 6th feb,2013. Today its 13th feb and is almost a week since it was sent by consignor. I am indeed angry and dissatisfied with this hopeless courier service which still says that my courier is in transit. They didnt even respond to my e-mails when I wrote to them citing my problem. I don't understand how can it take such a long time to deliver the parcel. I ordered another item from another renowned online shopping site and they sent the consignment on 7th feb, 2013 through DTDC courier service and I am very glad that I received my parcel well before expected time i.e on 11th feb.

            I want that some action must be taken against first flight courier service for their worthless service and for harassing the customers that way.
            Aug 13, 2020
            Complaint marked as Resolved 
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              mohnish2147
              from Chennai, Tamil Nadu
              Feb 4, 2013
              Resolved
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              Address: Chennai, Tamil Nadu

              I am writing here a very disgusting experience I had with the First Flight courier agency. It is still not resolved and I am waiting for their response.
              I had sent a consignment from their office in Guindy, Chennai on 11th December 2012 to a remote village in Madhya Pradesh on a confirmation from them that it would be delivered (they checked the pincode and confirmed). However, after 11 days on 22nd Dec, the status(courier tracker)showed ‘Returned to consignor’ because it had reached a ‘Non service station’. It is a matter of grave concern as the delivery was not made even after confirming about the destination pincode.
              When I contacted the booking office and requested for refund, they denied saying that they would have to contact the Chennai head office. They also said that my consignment was ‘delivered’ which is absolutely rubbish.
              I tried calling the numbers mentioned in the website multiple times but did not get any response. I just received an acknowledgement of the email that I wrote to them.
              I spent more than Rs 200/- for that small package excluding the cost involved in going multiple times to that courier office to get the refund.
              Just recently, I collected the consignment myself from the office (they didn’t even have the courtesy to send it to my home in Chennai) and they told me (again) that they would contact me regarding the refund. However, I have not received any calls in that matter. I am seriously thinking of not using first flight again and would not recommend their service to anyone.
              Aug 13, 2020
              Complaint marked as Resolved 
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                A
                amitlkumar
                from Pune, Maharashtra
                Feb 1, 2013
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                Address: Pune, Maharashtra

                Hi,

                My article with consignment number O20555626 was dispatched from Gurgaon to Pune on 28th January 2013. Its 1st now and even after 5 days, the status of the article in your website still shows "In Transit". I could not find any call center number so tried contacting the company via email, but got no reply. I tried calling their Pune office number, but its always coming busy. I again tried calling the Head Office Mumbai number, but some lady picks up the phone but every time she diverts to some unknown number where no one picks.

                I am frustrated with the service of FirstFlight.
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                  A
                  ashgenius
                  from Palghat, Kerala
                  Jan 31, 2013
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                  Address: Vellore, Tamil Nadu

                  I have to Receive the courier booked in First Flight Courier on 25.01.2013 From Chennai to Ambur No:ZC4430869 where the delivery time for this distance in one day only Now its 6th day still i am not received the Courier the package is very urgent to me . the Local branch peoples are very lazy. the company not taking any actions against them.
                  ASHFAQUE AHMED
                  Cell: [protected]
                  Courier Consignment No : D[protected]


                  dispatch Date from : Badarpur Delhi, 14/09/2015


                  Destination : Mobileum Technology, Bestech Tower, Sec - 48, Gurgaon


                  Status : Urgent, No Received Yet Now ( Even on 04th Day...)


                  What kind of service is it ?, No delivery in between 40 -50 km distance in 04 Days...


                  Name : Yajuvendra Gupta


                  Mob : [protected]
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                    S
                    Swaraj Kumar Das
                    from Mumbai, Maharashtra
                    Jan 25, 2013
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                    Address: Gurgaon, Haryana

                    Dear Sir
                    This is to inform that a consignment having#U76678725 dtd05.01.13 had been booked through First-flight bhubaneswar branch office and had already reached Gurgaon on dtd08.01.13.But it had not been delivered at Honda Scooters & Motorcycle.The consignment had been booked from Shiballoy Multiflex pvt ltd,Bhubaneswar and was supposed to be delivered before 10th.But it is matter of deep regret that the consignment has not reached Honda
                    scooters yet.Kindly do the best needful to deliver the materials at Honda Scooters at the earliest possible time.

                    Your immediate action on this matter is sincerely appreciated.

                    Thanks.

                    S.K.Das
                    Bhubaneswar
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                      shriniwas.loiwal
                      from Kolkata, West Bengal
                      Jan 23, 2013
                      Resolved
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                      Address: Howrah, West Bengal

                      I have sent a courier from Kolkata to Patne through First Flight Courier Ltd. vide consignment no. ME0159872 on 10th Jan, 2013 which is not yet delivered as on 23rd Jan, 2013. Further, on calling and complaining in the customer care the behaved rudely didnt gave proper response on my complain. I had a talk with a customer care manager of Ms Arupa (Mb No. [protected] who talked rudely. On calling and visiting the office from where i have send the parcel, they didnt responded on that.
                      Aug 13, 2020
                      Complaint marked as Resolved 

                      First Flight Couriers Ltd — Delay in Delivery

                      This courier service should be named Last Flight Couriers.

                      They have not delivered my document despatched from Hyderabad to Pune on 28 Mar 2011 to pune even on 01 Apr 2011.

                      The customer service which I got after 20 calls it is an operational error and happens often.

                      So if anyone have a document to be delivered urgently don't sent through First flight paying Rs 100 instead of Rs 25/- through Speed post.
                      Legal option costs time and money!

                      Poor customer care should ultimately result in closure of inefficient companies like first flight couriers.

                      First Flight Couriers Ltd — delay in courier

                      maine 21/09/2012 ko kuch important papers mumbai ke liye courier kiya tha. Par ye aaj 25/09/2012 time 6:35pm tak nahi pahucha. Isse mera bahut loss ho sakta hai. Please meri complaint par koi action liya jaye.
                      I have also faced the same.

                      First Flight Courier — late in delivery

                      I have courired on 23/04/2015. My customer code is c991b1220059. Bt it has not got delivered yet

                      Delivery of Courier after 2 months & bribe taken

                      Airway Bill No. ZB7440670 containing PAN CARD dt.24/4/2013 delivered after 1.5 months. And for delivering the same First Flight has asked for bribe and said they will return the Pan Card if not given any bribe.

                      D991B0270807 Still not delivered

                      Sent very important (mediacal document) courier (D991B0270807) on 7th Feb'13 from Delhi Dwarka sec-12 to Bokaro Steel City, but still they have not delivered and they have no idea about it.
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                        pksadoor
                        from Hyderabad, Telangana
                        Jan 23, 2013
                        Resolved
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                        Address: Hyderabad, Andhra Pradesh

                        Hi,
                        I have send one parcel (Consignment # MA0170811) which contains an important card which is important for one of my associate who is in Kerala due to some health issues..
                        I have send this courier on 11-Jan-2013 from Madhapur-Hitech office from 13th Jan 2013 its showing In transit ,, I called to all customer care numbers that is available and didnt even get any proper response for nearly 3 days.. Finally today they called and said its by mistake shipped to Thrichy instead of Thrissur.. My associate was unable to work for last 5 days due to this and he is in Loss of Pay... Even today the courier was not reached him and as per one of the manager from first flight it will reach to destination by end of tommorow 23 Jan 2013.. I need to get this loss for associate recovered from the courier service as i was really frustrated with the poor response.. I think i almost spend more than the courier amount for phone calls to followup on the same..


                        Consignment Numbers
                        Consignment Number Booking Date Origin Destination Status Receiver Name & Contact Number Delivery Status
                        Time/Reason Date
                        MA0170811 11-Jan-2013 Hyderabad Trichur In Transit[Contact] -- -
                        Please let me know if any more supporting documents required here..

                        Thanks
                        Presanth Krishnan
                        [protected]@gmail.com
                        [protected]
                        Aug 13, 2020
                        Complaint marked as Resolved 
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                          brsingh.888
                          from Tinsukia, Assam
                          Jan 20, 2013
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                          Address: Tinsukia, Assam

                          Sir,
                          I have booked my order by first flight courier service on dated[protected] from Delhi to Tinsukia (DoomDooma) Order No. D17692916, I have not received till date[protected]. if courier will take time for 20 days then what is the meaning of courier, they make fool to customer. Kindly take right action against this type of faults.

                          thanks

                          BR Singh
                          [protected]
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                            santhosh.golageri
                            from Mumbai, Maharashtra
                            Jan 16, 2013
                            Resolved
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                            Resolved

                            Address: Bangalore, Karnataka

                            Consigment number "ZB2976195" a priority consignment despatched from HDFC Chennai consisting my ATM card PIN number was delivered twice to wrong consignee first time to One named SUNDAR second time to one named JEEVA by the FIrst Flight courier service, Banaswadi branch.
                            I received my new ATM card and havent been able to use the card without the PIN since 2 months.
                            On enquiring the executive provide irresponsible response by one Mr Suresh, their delivery boy Ramnath ([protected] - This number always switched off and their manages Harish([protected] - he never picks the call)

                            I dont under stand which age do these people live where tehcnology being so advanced they could not even make a call to the consignee (me) my number printed clearly on the consignment and instead deliver it to the wrong consignee.

                            Such services make us think twice about sending a courier inspite of technology making so many advancements people fail or misuse them

                            Santhosh SG
                            [protected]
                            +1 photos
                            Aug 13, 2020
                            Complaint marked as Resolved 
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                              vivekgarg96
                              from Chennai, Tamil Nadu
                              Jan 5, 2013
                              Resolved
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                              Resolved

                              Address: Chennai, Tamil Nadu

                              This is regarding the consignment no. MUO265090 shipped by Dr. A.C. Mishra, Ranchi and addressed to Vivek Garg, Chennai. Shipment date was 20th june 2012.

                              The condition of the consignment was shocking...it was already open (a rare experience with first flight couriers) and completely damaged. I took a picture of the delivery boy along with the shipment at the time of delivery. I have attached it here.

                              The consignment was totally damaged. It had raw mangoes in it and while sending it, it was well flagged at First Flight office. While accepting the shipment I was told reassuringly that " Ye first flight hai sir...Jaisa saaman aap yahan de rahe hain waisa hi wahan milega". I believed it then!

                              Overall, a very sad experience. We spent some Rs. 1800 for the delivery of magoes worth rs550 and now repent on choosing your esteemed courier service. Lot of emotional values were attached to it.

                              I have been constantly following up with their representatives and they keep asking for more time. Once they even agreed to issue a refund but then later backed off. Now they don even reply to my emails or phone calls.

                              Beware First Flight, consumers are sleeping no more! We will Fight Back against your insensitivity towards consumer satisfaction.
                              +3 photos
                              Aug 13, 2020
                              Complaint marked as Resolved 
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                                A
                                aishwani
                                from Vijayawada, Andhra Pradesh
                                Dec 31, 2012
                                Resolved
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                                Resolved

                                Address: Nandurbar, Maharashtra

                                Dear Sir / Madam,

                                My Sisters PAN Card was dispatched on 19.12.2012 vide ZB2156531 from Mumbai to Nandurbar. i had done enquiry on 28.12.2012 from your mumbai office on[protected] / 27 they said it will be delivered on 28.12.2012. While checking status on 31.12.2012 it is showing as delivered on 28.12.2012 in tracking. but it is still not delivered. It was urgent and it has already taken 12 days but still not delivered.i am requested you to please go through in this matter.

                                Please do the needful at the earliest.

                                Thanks and regards,
                                Vicky Aishwani
                                [protected]
                                Aug 13, 2020
                                Complaint marked as Resolved 
                                I am velu in Salem(Narikaradu, Ulipuram.pin-636118).Sunday delivered to FFCL courirer.Still not have receive my home( PAN card).But receive PAN card in FFCL office.Please kindly enquired FFCL office and please sent my PAN card details.Courier number B991QQ1549962 and my PAN card number is ANSPV7140H.


                                Please kindly help me,
                                Thanks and regards,
                                VELU G,
                                mobile number:[protected], [protected]
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                                  prade88
                                  from Mumbai, Maharashtra
                                  Dec 30, 2012
                                  Resolved
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                                  Resolved

                                  Address: Mumbai Suburban, Maharashtra

                                  First flight courier agency not doing their duties properly, I was waiting for one of my parsal and today I was their at my home. No body came and all of sudden in the evening when I check the update online it says the I was not available at my residence.


                                  Consignment Numbers
                                  Consignment Number Booking Date Origin Destination Status Receiver Name & Contact Number Delivery Status
                                  Time/Reason Date
                                  F62756017 27-Dec-2012 Udupi Thane Pending Party Not Available 29-Dec-2012
                                  Consignment Number :F62756017

                                  Date Serving Location Status
                                  27-Dec-2012 Udupi Dispatched From Origin
                                  28-Dec-2012 Mumbai Despatched From Hub
                                  29-Dec-2012 Mumbai Arrived At Hub
                                  29-Dec-2012 Mumbai Pending-PARTY NOT AVAILABLE

                                  I don't know how to trust on these guys now, also updated a complain with my bank in that regards, probably they will take up this issue form their end. But I would also like to put forward my feedback against First Flight courier agency that it is very hard to trust on them, Now as I am trying to contact them they are not even rpickng up my phone. I would like to request you all that don't use this courier agency any more........
                                  Aug 13, 2020
                                  Complaint marked as Resolved 
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                                    H
                                    huzaif52
                                    from Bengaluru, Karnataka
                                    Dec 28, 2012
                                    Resolved
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                                    Resolved

                                    Address: Seoni, Madhya Pradesh

                                    www.shopclues.com an online shopping portal claims to have sent a consignment of mine by firstflight courier vide awb no.ZD7618256 on 15/12/2012 when i shopped online from its portal.It has been 13 days and i haven't received the consignment neither firstflight nor shopclues is giving any clarifications regarding the same.The web tracking system of first flight shows tracking details till 17th.dec 2012 after that there is no track status of it.The Indore hub says they have sent it to Jabalpur and JABALPUR hub says that the consignment has been dispatched.
                                    THEY HAVE SURELY LOST IT AND AREN'T OWING FOR IT.
                                    HORRIBLE SERVICE DON'T EVER USE FIRST FLIGHT
                                    THEY CHEAT AND ROB IN THE NAME OF COURIERS
                                    Aug 13, 2020
                                    Complaint marked as Resolved 
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                                      bspal88
                                      from Mumbai, Maharashtra
                                      Dec 18, 2012
                                      Resolved
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                                      Address: Panipat, Haryana

                                      sir,
                                      my name is devraji and my acknowledgement no. is [protected]
                                      and
                                      Status is:- PAN card has been dispatched on 13-Dec-2012 by First Flight Couriers Pvt. Ltd courier vide airway bill no. ZB1916179, at the address for communication* indicated by you in the application.which is arrived
                                      at destination hub panipat on[protected]

                                      but i am not recieved my pancard & and after that i contact to first flight couriers service panipat for status of my pancard bt they dont make any communication with me .even after that i went to first flight couriers service panipat for enquire my pancard status and they deny that there is no information about this ZB1916179 consignment no.so its my humble request to you sir take a legal action against bad service of first flight courier service panipat
                                      Aug 13, 2020
                                      Complaint marked as Resolved 
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                                        rambha03
                                        Dec 14, 2012
                                        Resolved
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                                        Resolved

                                        Address: Bangalore, Karnataka

                                        Courier AWB No. F 62707970 through First Flight was sent from Udupi on 29 Nov 2012, not delivered to me, where as in tracking it is mentioned that delivered on 01 Dec 2012. When cpmplained to customer care, complaint was taken wide reference no 179775, and next day (14 Dec 12) I have received a SMS stating That " Your Complaint for Consignement F62707970 under ref No. 179775 is resolved, thank you FFCL Cs Team".

                                        Where as I have yet to receive the courier.

                                        Ramesh Bhat
                                        Aug 13, 2020
                                        Complaint marked as Resolved 
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