First Flight Couriers Complaints & Reviews

Dear Patron,
Would like to highlight the standard of the services provided by FIRST FLIGHT COURIER LIMITED.

Consignment no.: G01198651
Date of booking: November 14, 2011
Online status: Delivered on November 16, 2011, received by VIVEK

When I enquired about the status of the envelope on November 22, 2011, I was given the contact number of the delivery person BHARAT. I spoke with him, he said he is busy & he has the envelope with him, which he will deliver when he has time.

I escalated to the higher authority about the case, but no action is taken on the matter.

Emails dropped to the head office didnt result in any action.

I don't know whether to TRUST this organization for their services (which cost us lot of money).

I recommend all my friends, not to use this service provider FIRST FLIGHT COURIER LIMITED.

Dear all,

I have applied for a pan card in UTI and same has been issued and delivered the card through First Flight courier on 4th Nov 2011 to my mailing address against the consignment no-ZB7463098. But till date neither any official person has tried to contact me nor has the consignment been delivered. We have tried to contact the courier service several time on their contact number[protected] / 2516152) displayed in web site, but no one is picking a single call.

Due to none receipt of PAN card , I have failed to finalize a business contract. And it has been a bigger financial lose for me.

My question is, is this the proper service to the customer by courier?

Thanking You

Regards

Kamala Sarma

Hi, This is to inform that my HDFC Medi-claim card along with my policy number and the documents has been delivered to unknown person. I have tried contacting First Flight courier several times but I did not get any positive response.I have tried contacting their Senior manager named (Neeshad) and she was not helpful.I am very frustrated right now.I am afraid that my personal information might be misused.Hence forth I want someone to resolve this for me as soon as possible.

My email address is:[protected]@yahoo.co.in
contact number:[protected]
Available time:Mon-fri-7:30pm -10:00am
Sat-Sun- anytime

One consignment containing Beetel Telephone was accepted by the First Flight Couriers at Delhi for Delivery at my city address given as specified above. The company website clearly exhibit that the pincode locator i.e.522501 includes vis-a-vis Kunchanapalli is serviceable. But the company refused to deliver the consignment at my home address. On the intervention of Beetel authorities, the courier informed me to take delivery at their office, Vijayawada. Otherwise the consignment will be returned to the Beetel. I was forced to take delivery at Vijayawada. In that way the facility of online shopping was denied by the first flight courier. I conclude that the Companies are not service oriented but promoting their business giving false comitments to inconvenience the consumers. Can the consumer Forums redress such grievences imposing or suggesting guidelines to the companies.

Dear Sir



I am Nirmalya Goswami Residence of Chakdaha Dist Nadia as per the attached document, the document has been delivered from Mumbai on 1st Nov-11 and it has reached Kolkata on 1st Nov but till date I have not yet received the document the document is very urgent required as per my document my Voter Card also not prepared the Barrackpore( 24 Parganas) First Flight Courier has told me last two days before that it will be delivery today but last three days the document still on the table of that persons the Telephone No of that particulars person is [protected] I have already called him 100 times but he has ignore my call then I called him from another number and I told I am Minakshi then he call me 100 times, he is cheating me, another person who has cheated me the Land line Number of the Particular Persons is-[protected] please follow up the matter immediately because for that my Voter Card is pending. I am send you the scan copy for the above mentioned matter.



Your Co-Operation is highly Appreciated by me my mobile no is-[protected]







Thanking you



Nirmalya Goswami

Here, I am Bringing a serious Note of First Flight Courier Agency branch , NELLORE , Andhra Pradesh , Ph:[protected] ,

My Bitter Experience is :

I Purchased some playing puzzles from firstcry.com through online shopping using my debit card on 30th October 2011.., and the same has been shipped by firstcry.com on the same day through First Flight couriers with ref No: M19681442..., and provided the Delivery date would be 05 November 2011 , But when i tracked this ref no with first flight Couriers, They said it has been delivered on 3rd Nov'2011with out delivering me..The details of all the above are Below :

Order Details And Status

Purchase order No. : 7466211K[protected]
Total No. of Items : 4
Order Date :[protected]:37:54
Net Payment : 505.00
Coupon code :
Discount : 0.00
Shipping Charges : 0.00
Payment Mode : DebitCard (CCavenue)
Payment Status : Confirmed
Order Status : Shipped
Consignment Tracked on First Flight website : www.firstflight.net

Please do suggest me and help out me in getting my Parcel..

Sura Dhasidhar Reddy
[protected]

dear sir,

my name is r.vaira prakash, i booked a courier to orrisa state balsore district on 22/10/11. till date (7/11/11) the cover will not delivery to particular address or return to me. i many more time call to first flight customer care and particular branch. i am not get proper response. please take to need action to get my cover.

CON. NO- LD2716326 DT- 29.10.2011 WAS NOT DELIVERD TILL DATE,

BUT AS PER YOUR SITE THIS CONS. NO. IS ARRIVE PATNA ON 03.11.11, AT YOUR HUB.



DELAY IN DELIVERY IS NOT GOOD PRACTICE OF FIRST FLIGHT COURIER.



NO OF PATNA OFFICE IS [protected] IS ALWAYS SWITCH OFF.

Rohini (ED Block, Pitam pura,Delhi) branch of First Flight Courier have not delivered my documents to me which was sent by ICICI Bank, Mumbai through Way Bill no.ZB7302140 dated 25.10.2011 and instead they said that the same was delivered to someone namely Ranjeet on 29.10.2011 but not giving me the full details as to which address the documents delivered and what is the ID of the person to whom they delivered. Even the Customer Complaint Centre of the Company not responding properly every time i called the girls their replyed that we have not received your complaint.
What a rubish. such a reputed company behave to the customers in such a manner that no body take the responsibility.
I request the authorities to please locate my consignment at the earliest

Naresh Kumar Khera
[protected]

hi sir my name is sai kumar, my residential address is sai kumar
P.BABU, S/O.P.BABAIAH, D,NO:1/1513-1, GANDHI NAGAR, YERRAMUKKA PALLI, KADAPA, ANDHRA PRADESH-516004, INDIA. CONTACT NUMBER-[protected], my order number is F11314273, parsel is dispatched 22 October, but still this day i don't receive my order please verify and send my parsel as early as possible

Vide First Flight consignment No. C06992785, I have to receive one courier from HDFC Credit Card Service. However till now I / my family members have not yet received.

I regret to inform you that your First Flight Tracking says that Thrice the addressee was visitied and both attempts party not available. However, it is not true as all our family members are available round the clock at the residence.

Hence, I request you to kindly intervene the matter and arrange to deliver the card to my address without fail.

But Many Time I Call Customer Care Number. Nobody Attend The Call. Many Time I Sent The Mail No Respond Form Their Side

Best Regards

D.Baskar Prabhu
Cell No : +91-[protected]

i sent a consignment to madhyapradesh on 22 oct 2011,as per claim it should have reached destination satna within 2 working days,when i checked i came to know they have upadated the destination wrongly,even on talking to them they kept saying the consignment is goin to right place,now even after 4 days it has not reached the destination,on calling to customer care they assure after getting updated data we would call you and consinee back but they never called.

I have sent one consignment M24657097 from pune on 13th to Birla Institure of Technology and Science, Pilani, R. I was carrying my final sem dissertation/project report.

Its been 7 days , and still they have not delivered it to its destination. Because of this delay I have missed deadline of submission of my final sem project report. Which may cost me a whole semester - and I am not going to take it easily.

I have sent them mail on 16th but all in vein( quite usual for careless , irresponsible couriers like First Flight). Online tracking shows the status as pending. Picture attached.

Now only one thing I can do is take action against them.

If this is the right forum I request First Flight person to revert back to my mobile no or to may mail [protected]@gmail.com

regards
samrit maity
[protected]@gmail.com

we 've ordered to first cry a parcel on 27th sep 2011.Itwas send to Guwahati on 28th sep 2011. And the first flight courier service of Guwahati,ASSAM has received on 30th sep 2011.But till today we 've not received the parcel. First flight courier service of Guwahati is a poor service (BAKWASS).

By Rishikumar kailashchandra joshi against Firstflight Couriers/ amravati maharashtra

Hi, I had aplicate the form of pan card correction from amravati maharashtra. They dispatched the order through first flight couriers on 1 oct 2011 from pune. The consignment number is zb6639482. Following is the update from firstflight courier website. my pan card not delivered from eight days so i visited their office. As per their records, they told me that we will not give service at your area.And they reply me with cheap language. They return post my pan card to pune office from amravati maharashtra.

my pan application num is [protected]
my docket number is zb6639482

Sir plz take action against first flight courier service Amravati maharashtra india please sir

IWENT TO CITY COURIER CENTER FOR THE FIRST TIME WHEN MY FRIEND TOLD ME ABOUT THE FIRST FLIGHT COURIER SERVICE. MY FRIEND ALSO TOLD M THAT THE PERSON USE TO SIT AT OFFICE IS QUIT ARROGANT BUT DUE TO RELIABILITY OF FIRST FLIGHT I WENT THERE.
WHEN I REACHED THERE I JUST ASKED THE PERSON FOR THE SAKE OF CONFIRMATION "bhaiya ye first flight courier service hi hai na?" BECAUSE THERE WAS NOTHING LIKE SIGNBOARD OR HOLDING AND THE PERSON REPLIED RUDELY " nahin hai, bhejna hai to bhejo nahin to kahin aur se karwa lo" I WAS LEFT SHOCKED, HE DIDN'T EVEN KNOW HOW TO TALK TO CUSTOMERS. THEN HI ASKED ME TO GIVE HIM RS 42 IN CHANGE, I HAD RS 45, I GAVE IT TO HIM, I ASKED FOR RS 3 THEN HE REPLIED “3 rupia change nahi hai mere pass, kahan se du, jao yahan se"

HI, I had 2 consignemtne contating Original passports dispateched on 24-Sep-2011 from Kanpur location . We were specificaly charged for it being Passports , we were charged extra and we were told as per company policy for 2 passport they will dispatch 2 consignments .
We di the same , this packates were for Greater Noida loaction and on packet , it was told to specifically told to give a call on cell for delivery .

We took specially leave to collect this packets at home , but nobody turned up from First flight courier service and online status for both packets was updated incorrectly , that party not available , while the actyual scene was packet was not in hub even . i struggeled hard to get the status of it with noida sec 2, noide Pahse 2 and greater noida locations to collect it . i was everytime told .. there is no status till tuesday evening .. wednesday morning i was told packeta are in Noida Sec Phase 2, i went there to colelct .. then i was told that these have been displateched for Greater Noida lcoation .

It was a big mess for me and its the scene when the courier was conatining Original Passports and that was charged also specifically .

I want to make complaints and want compentation against it , as i had to file VISA and that got deilayed for 1 week because of this mess and as per vis apolicy i have already booked my tickets for the travel .

Its a big rosk for me to get the Visa onn time now . more over the mess which was in my lfie because of these is not tolerable when we are charged highly for very confidential and urgent docuements .

Thanks,
Indu Shukla

Dear sir


Pls Provide the pf balance.on.Aug.2008 to oct.2009

My name Kandhi lal Prjapati

S/o. Sri Kunji lal Prajapati

My Brithday date.05/01/1975

My Mobile. No.[protected] & [protected]


Thanks & Reagrds
K L Prajapati

Hi,
I have not received my First Flight consignment F11187583, but the tracking shows that the consignment is delivered. The consignment was booked from Bangalore to Hyderabad. I received a call from Hyderabad First Flight office on 2nd Sep '11 informing that the material will be delivered either on 2nd or 5th Sep which never happened. The consignment could have been stolen or misplaced at First Flight office. I have sent written complaints to their office but there is no response & the phones are continuouisly engaged.

I request all concerned not to rely on this service provider since there is a chance that the material can be missing/misplaced/delivered to wrong person. Further do not expect any kind of customer support to tracking the lost consignment.

Regards,

FIRST FLIGHT COURIERS LTD. ARE THIEVES

SUBJECT: My HDFC DEBIT CARD STOLEN in transit by courier from NOIDA to VISAKHAPATNAM, cash withdrawn by thief from HDFC ATM at JHANDEWALAN, DELHI.


An envelope containing HDFC DEBIT CARD was sent by FIRST FLIGHT COURIERS LTD. (address:B-116, Sector-2, Gautam Budh Nagar, Noida-201301, U.P.) on 19th SEPTEMBER, 2011.

The courier was sent from SECTOR-25 MARKET, NOIDA to VISAKHAPATNAM.

On 20th SEPTEMBER sms alert received from bank of cash withdrawal from HDFC JHANDEWALAN OFFSITE at 11:05:53 am. Between 10.45am and 11.15 am rupees 60,000 has been stolen via four transactions of 10,000 and one transaction of 20,000 rupees.

The ATM was subsequently blocked by the bank on phone complaint.

The bank has CC TV footage of the thief. The money has not been recovered and the thief has not been caught.