[Resolved] Flipkart Internet Private Limited — Delivered defective shipment and denying for return
Hi, As the complaint has been raised from the very next day of the delivery regarding the absence of screen guard on the handset screen and about the scratch with proper screenshot mailed also. After exchanging so many emails and also we provided all the proofs and also several times i had spoken to the customer care executive and each time i have told that someone will get back to me within 48 hours which didn't happened anytime but a dispute has been raised as the seller denied about it. Till now Flipkart didn't give me a clear picture as of about the resolution however the waiting period is getting extended uncertainly. Following are the order details: order No. OD30820091938 Incident:[protected]659 Order date: 21st Aug 2013 Delivery date : 28th Aug 2013 late evening( 3 days delay already) Complaint raised date: 29th Aug 2013(via mail but already raised on the date of delivery via phone) Following are the Handset details which is needed: Model No-NOKIA LUMIA 520 IMEI No-[protected] WLAN-407A80DA334C MATERIAL-A00010552 DATE of MANUFACTURE-AUG 2013 MONTH & YEAR OF IMPORT-AUG 2013 COST : INR 8999.00/- Please help me out of this
Complaint marked as Resolved 2017-04-05 15:38:28
Verified SupportFlipkart Customer Care's response Apr 13, 2017
Our team is unable to find any details of the product. We request you to contact our customer support team in our toll free number :[protected] with registered mobile number.
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