[Resolved]  Future Bazaar — The worst service, prices are inflated

Dear Sir,

I have had one of the most unfortunate decisions of my life when I purchased a Wooden 3 door almirah from the Amby Mall, Gurgaon on 3/3/08 vide booking slip no 39 for Rs14500/-.

The panels got delivered on 10/3/08 and nobody turned up for the installation for a week though daily follow-ups to the Mall were made by me and my wife. When the fitter finally turned-up 2 of the panels out of the packing were found to be damaged and was supposed to be replaced and fitted next day.

Regular phone call and daily follow-ups started again and everytime the reply was that the person has already left and would be available at your place in the next hour and finally when I told them that I plan to move to the consumer court for harrasment, the defective panles were delivered to my residence on 24/3/08 at 19-30 hrs though the delivery person himself knew that our society does not allow any carpentry job in the premises after 18-00 hrs. On my showing annoyance on the late delivery the person just dumped the panels and left. I made a noting of the same on the delivery challan bought by him and had also requested for the panels to be picked up and a refund sent to me for the harrasment faced by me.

All panels of this almirah are lying in an open and standing condition at my place and can cause injury to someone if the same fall accidentally...as nobody has bothered to come and install the same after 24/3

I tried asking the operators who pickup the phone for the speaking to the Stores Operations Manager (Mr.Narender Berwal was the name given to me) but again and again they just keep the phone down w/o transferring the same to him...nobody is ready to give his mobile number also.

I am working as the Sourcing Head (Accessories) for the largest jeans manufacturing company in India and do not treat our customers this way.

I request you to have the panels installed today itself and as a penalty for the harrasment be refunded for the value of the almirah.

I plan to have this mail forwarded to [protected]@sify.com if no action is taken by your company today.

Thanks,

Neekesh Mital
C1A/ 042, Carlton Estate,
DLF City, Phase - V,
Gurgaon,
Haryana
Phone [protected]

This has happened to me who is a rugalar at Baig Bazaar

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it may whome conceren.
i haid bougth a mobile phone. from future bazaar and my sales orfer no is :[protected], and the item no is :[protected] micromax .
so i am facing problem with this product. so plzz i want know that to whome i have to cantactk for this sutation.
plzz send me the reaply soon .

thanks