[Resolved] Future Bazaar — Waiting for long for the delivery of Fridge | |
I hve done the online purchase of Refrigerator and washing machine from Future Bazaar (on 6 Aug 08). Got the delivery of washing machine (after 15 days) properly but the delivery of referigerator was in damaged condition (after 20 days). Therefore the delivry of Refri was rejected. They informed us that they will pick the damaged refri and provide us with the replacement. Till date (11sept08) they have not taken back their dmaged refri and till date i have done numerous call folloing for the same but to no avail. I dont know when will i get the replaced refri whereas all the payments were done on date of purchse. Tried to speak to their senior employees but always directed to their call centers executuve and by now iam really fed up of saying the same complaint from scratch (leads to lengthy conversations) to number of executives and as usual getting the same reply as they r lookng into it. I hope some senior from future bazaar checks this and get my grievace resolved. warm regards Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
i have purchased 10 pcs of mobile phones samsung 5350 from futurebazaar on 1st of april. i am yet to recieve my products but as the delivery schedule was 7 days nd today is 16 th of april still no product delivery of the product has been recieved. in electronic market the price of the products are revised and new products are launched every day. if they cnt deliver the product in their delivery schedule why do these companies take orders online.i will launch a complaint in consumer forum and even move in court for my loss which may occur due to the delay of these products
FutureBazaar — partial delivery
i had placed an order with order no [protected] dt. 23.9.2011 for philips handblender. i have received the same at my end but it does not include the wall bracket and the 1 L beaker with lid as it has been written in the product listing. kindly ensure to send the soon as soon as possible Dear Mr. Zubair,
This is with reference to your order number [protected] for "Philips HR1350/70 Hand Blender".
I am sorry to know that you have not received the Wall bracket and Beaker along with the ordered product. Let me confirm that the product is dispatched to you in a sealed packed condition as received from the brand.
As discussed, let me assure you that I am personally coordinating with the merchandising team regarding the issue and assure you that the necessary action will be taken at my end to resolve your concern on priority. I will also keep you posted regarding the status of the same.
I once again apologize for the inconvenience that has been caused to you in this regards and request you to give me a chance to rectify and bring a satisfactory conclusion to this matter.
Best Regards,
Aditya Pathak
This is with reference to your order number [protected] for "Philips HR1350/70 Hand Blender".
I am sorry to know that you have not received the Wall bracket and Beaker along with the ordered product. Let me confirm that the product is dispatched to you in a sealed packed condition as received from the brand.
As discussed, let me assure you that I am personally coordinating with the merchandising team regarding the issue and assure you that the necessary action will be taken at my end to resolve your concern on priority. I will also keep you posted regarding the status of the same.
I once again apologize for the inconvenience that has been caused to you in this regards and request you to give me a chance to rectify and bring a satisfactory conclusion to this matter.
Best Regards,
Aditya Pathak
got a call by sum1 from philips who was telling me that the product does not come with jar but kindly see the listinf of the product online at :http://www.futurebazaar.com/philips-hr135070-hand-blender/pd/60273/ it has been mentioned there that jar does come with the product
Big Bazaar — Regarding Bill
I have not received the correct original bill. Total Bill was 6000. After giving coupons of 1100 they just gave me deducted bill and not the original bill. I need the original bill
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Future Bazaar — No Delivery till date
I Bought a Samsung Window A.C. from Future Bazaar situated at Shipra Mall, Ghaziabad.Despite of Calling again and again, they failed to deliver the same till date, the delivery and installation was supposed to happen last Saturday, when called they are not even able to give a satisfactory reason for this non compliance, and i on other hand am feeling harassed.