[Resolved]  Future Group (Bigbazaar) / Furniture — Non Delivery of Goods & No response

I Had booked a victory bed room set, Rhoumbus Study table and a chair at Big bazar Esplande, kolkata on 16/08/2008 Invoice No 144 and Bill No -T20/204. They have promised to deliver all the goods within 15 days. As they failed to deliver, I called them up, they replied only study table is available, as they won't do part shipment so they will deliver all the goods at a time. After rigorous follow up to my utter surprise they had delivered onle the bed room set after more than a month . within a week of the delivery of the dressing table, its mirror cracked as the un cured plywood starts bending, after lot of complaint no body has cared to visit to assess the loss due to defective manuafacturing Till today I am awaiting to receive the study table and chair, whenever I call the reply of the executives is as early as possible / by this week . More than 2 Months have passed since 16th August 2008 nobody from Big Bazar/ Future Group Bothers to Inform Me when I will receive It Though I had made full payment for all these goods
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Aug 14, 2020
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Future Group — Non Delievery of Goods

I made 7 Order online at Future Group, Details of Orders are
1- [protected]
2- [protected]
3- [protected]
4- [protected]
5- [protected]
6- [protected]
7- [protected]

I made a payment on 25-01-10 through cheque, no. is 510394 through ICICI Bank. They have confirmed for the payment that they have received. They have delieverd the product of one order for rest they are showing awaiting payment. Whenever i make call for delievery of goods or refund of my money, they are replying that ' we are forwarding your complaint to concern department ' but still no updation.
ON WHAT BASIS COMPANY GIVE 50 % CASH BACK ON NON DELVERY OF GOODS.

I THINK IT MOSTLY HAPPEND THATS Y I HAVE STOPED ONLINE SHOPPING.
I THINK GOVT SHOULD MAKE A LAW AGAINST PROTECTING THE CONSUMER RIGHTS FOR ONLINE SHOPPING
SIR JI,

INKO PAISEE CHAAPNE KI CHAAA HAI, BUS CUSTOMER BHAD ME JAYE INKOO KYA.PAISAA HAMARA MAZZEE INKEEE.
MUZHE LAGTA HAI YE SUBHI CHOR HAI...
This mostly haapen, inonline shopping company do not confirm the payment till 2-3 days and after confirming the payment, they don't change the status of payment because of their commitment of " 50 % Cash back in non delievery of goods withinseven days. " They have the product in stock but says they don't have the product in stock their team will arrange shortly.

regarding wrong billing

I have purchased items at P& M Mall vide cash memo no. 0043800 on 8.3.2012 at 15.51, I have purchased 02 Ariel Matic(1 kg) but in said bill the operator counted it for 04 times. I have paid Rs. 14, 421 instead of Rs. 14, 053.

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    Big Bazaar / FutureBazaar / Future Retail / HomeTown Phone
    +91 90 0786 2472
    +91 22 6644 2200
    +91 79 3041 3700
    Big Bazaar / FutureBazaar / Future Retail / HomeTown Address
    Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
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