[Resolved]  Future Group - Home Town — Non Delivery of Purchased Furniture

I have paid amount for a morrison bed at home town, hydrabad.They have taken the advance on 10.9.2008.The delivary shedule was 15.11.2008.But so far they have not delivered.I am asking them almost in alternate days.one day they says it in import .and then it is in trasport and another day it is in go down and after wards our SAP softare is not functioning. now they says this number what was mentioned in the receipt is not correct.I dont know what to do now, whom to contact now.I have very bad experiance with home town. If we some payment or advance to home town, our problems will start from that time and they will least bother about us.

Future group/Bedroom set offer — Non delivery of some products

I had puchased a complet bedroom set from Furniture Bazar at Thahur Mall, Dahisar, Mumbai for
20, 998/=. The offer was 1 Victory Bed, Night stand, 2 door wardrob, dressing stand and 1 mattess of size of double bed on 04-jan-2009. the delivery date was 13-jan-09.

On 14-jan-09, only bed, night stand and dressing tables were delivered at my residence. I was told that
wardrob and mattress will be delivered within one or two days.

But till today we have not received wardrob unit and mattress. I was successfull in contacting their executive two times and he said that due to shortage of stock both items were not delivered but within one or two days you will get both the items. In the meantime double bed and dressing table and Night stand were assembled by them.
R K DUBEY, D/1-2, MTNL STAFF QRTRS, S V ROAD, GOREGAON(W), MUMBAI-62. MOB.[protected]

I have the same response from Home Town - Pune. I was purchasing the product through ICICI Credit card on EMI installment and sale representative told me that future group have finance scheme at 3% only instead of you taking at 7 % from bank.
We agree to buy the product on finance from Future group on finance and then the sale representative ( Non Finance person ) start asking too many personal question ( salary, bank account, owned car, owned house etc ) and took the conversation into a negative direction. After repeatedly asking to get in touch with the finance representative, he explain me that he has the exposure of finance and worked in this field with Future Group - Home town which wasn't the case !
I felt offened with such a poor customer attendence from Home Town and decided not to purchase any futher products from Home Town - pune .
Also, I have launch a complain to Mr. Atul Angle - Head Home town, told him to take necessary action on the same.
Finally, I purchase the selected Bed Room set from Life style which has better service and Customer Attendees then Home Town.

Rahul Parihar