[Resolved]  Godrej electronics — Bad service.Demanding amount higher than specified earlier

Address: West Bengal

I bought a Godrej 'eon' refrigerator on 2010.I got lifetime warranty on the model's door.Within one month of my purchase its door handle split up as if someone had pasted it with glue.I asked for replacement of that door handle but they refused to do so.They said that door handle does'nt comes under warranty and it can't be repaired.After 1 nd half year its circuit board got damaged.I asked for replacement.since it was not under warranty they told me that they will demand for that board to their main branch but I have to pay the entire amount.After my order placed I got a message from company's main call center that estimate of my replacement would be near rs 1200.I confirmed for that.Afert one month i.e on june local service center technician came with that board for replacement.but now he was demanding rs 1850 for that board excluding service charge.plz help me.
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Aug 13, 2020
Complaint marked as Resolved 
 
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Dear Santusarkar,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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    Godrej electronics
    Malda
    West Bengal
    India
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