Godrej — The Godrej Air Conditioner

Address:Central Delhi, Delhi

New GODREJ AC PURCHASED WAS NOT FUNCTIONING PROPERLY SINCE THE TIME WE PURCHASED IT .
WORST COMPANY IN TERMS OF CUSTOMER SERVICE.
EVERY SEASON THE COMPRESSOR STOPS WORKING AND WHENEVER THE SERVICE ENGINEER VISITED US HE HAS CHANGED THE COIL, THE COMPRESSOR AND EVEN 4 TIMES REFILLED THE GAS ... BUT THEY DONOT HAVE ANY SOLUTION TO OUR PROBLEM ...

THEY ARE NOT READY TO CHANGE THE PIECE .. HAVE NEVER SEEN SUCH A BAD APPLIANCE PERFORMANCE .
IN THIS MONTH IT IS THE 3RD TIME WE HAVE FACE THE SAME PROBLEM AND STILL THE NO FINAL REMEDY
DONT EVER BUY GODREJ PRODUCTS ..OWNER MR VIKAS : [protected]
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Godrej — Non fulfillment of AMC Terms

I have a Godrej Eon double door 300 ltr frridge for which I have takenAMC till 2014 falling for the words of the salesman.As per the terms of AMC contract the company offers free mandateory checks and service evry year as part of rthe contract. Howeverr they have never cime for mandatory vhecks. This year I complained on 6th Septteber about this vide complaint no 434560 . No mechanic turnd up. Then again I complained on 17th still noobody came. I got furious and after threting to comp0lain to consumer court a mechanic came and did half hearted work and blamed us for not cleaning rubber parts.whichwas never mentioed when fridge was delivered.Now we have complained again on sept 27 complaint no 445160 is and till date no one has comeatr least let me see whether they come on seeing this complaint
Godrej service is very poor, Customer service executive blames service center, service center blames company. There is no responsible person for service,
Dear Vikas,

Your complaint has been closed as on June

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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    +91-22 6796 1700
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    Pirojshanagar, Vikhroli, Mumbai, Maharashtra, India - 400079
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