[Resolved]  Godrej refrigerator -165 Litre double door — No cooling

Address: Pune, Maharashtra

I have Godrej Refrigator and is working with me for almost 8 years and the Cooling had suddenly stopped in Jan -2010 the Technician came and the compressor was changed as per his observations and the complaint .

Now this is a repeat complaint of same No Cooling after 4 months of change of Compressor . The Complaint was lodged on 21st afternoon at 1.30 pm after observation for 3 days and the same problem was registered with Toll free no 919806 , This compliant was not attended for almost 7 days - till 28 May-10 and the complaint was given to the Service Center Super Tech services here in Pune
[protected],[protected], On repeated follow ups there was no reponse or Poor reponse in terms of Timing and delay that had occured to attend the complaint , First stage the complaint itself was not accepted by the Service centre had to make several calls ,
Now the technician after visiting has reported that there is a choke up and the drain box needs chnaged with gas filling done , I do not undertstand this still agreed to goahead and get the repair done with spend of 2500 Rs . The chequue was issued in advance with Techinician visit charges and the reponse is very poor in terms of attending the same .

The compliant is still unattended and Super Tech services is ???????????????

There needs to be some action taken against this Service Centre or some else service centre to be handed for taking down the complaints .

This type of Poor service and No reponse with Time lost for 2 days has resulted in writing down this complaint so some action will happen atleast for those who are dealing with this Service centre and Hope No such issues repeat in future

Now just waiting for Referigator to get repaired and watch what will happen further .

Regards

Rajan Kalelkar
Kulkarni complex
Karvenagar Pune -411052
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Aug 13, 2020
Complaint marked as Resolved 
 
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Comments

Godrej 165 litre — Cooling problem

I have a godrej Refrigiator purchased before 15 years back. Purhapse thermostat of the fridge is not working .its giving colling at maximum level. All items in refri. is fridged.
M.P.Jain
II/ 23, Gandhi Nagar
Jaipur- 302015
[protected]
[protected]

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    Godrej refrigerator -165 Litre double door
    Pune Karvenagar
    Maharashtra
    India
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