Godrej Refrigerator 430 Litres — Unsatisfactory services by Godrej Service Centre at Delhi

Address: South Delhi, Delhi

My refrigerator Double door went out of order & complaint No 433345 on 4th Sept.10, which was closed by your concerned deptt. on pretext that house was locked, whereas your Mechanic who visited detected that PCB was out of order & needed replacement. When on repeated reminders nothing happened your call center again registered a complaint with No complaint No. 436413 and your Engineer visited with some alternative parts to replace defective PCB and on doing so the refrigerator again did not work and we were informed the alternative systems fixed are better one with all the existing facilities and further detected the COMPRESSOR was out of order and has to be replaced. The complaint was finally attended on 1.10.2010 & compressor was replaced and fridge was stated to be repaired. It is now noted after repair that the parts replaced in placed of PCB (whether was defective or not- we are not sure & nor your engineers were sure as the replaced parts in place of PCB were not removed again and nor PCB was refitted to confirm it being defective. However now we note that there are no indication regarding working of Refrigerator, i.e there is no control knob to adjust temperature etc.
Finally I have to lodge a complaint with you for getting the machine properly repaired other wise I will have to other recourse against you and also the Service center who have virtually spoiled the fridge instead of repairing up to Godrej standards.
Was this information helpful?
No (0)
Yes (0)
 
Add a Comment

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Godrej Refrigerator 430 Litres
    N. Delhi
    Delhi
    India
    File a Complaint