[Resolved]  Godrej Refrigerator — Replacement of broken shelves

Dear Sirs
I am writing this mail out o[censored]tter frustration after more than 9 weeks my complaint remains unresolved despite regular follow-up with Godrej at all levels.
I am still regretting my decision of purchasing a Godrej refrigerator model GFP 430 Y on[protected]. During its guarantee, its display was repaired through your pitiable service after several follow-ups and the personnel behaved as if they did a great favor of accomplishing something that was impossible otherwise. And exactly, this was the reason that was given for the delay of more than a month.
Now for the past more than 9 weeks I am after you to replace three shelves of my refrigerator at my cost because without shelves, the fridge is merely occupying space in my house as a broken piece of souvenir. You have asked me to speak to all the staff of Godrej at Bhopal, Mr. Arora, Mr.Ahmad, Mr. Mukherjee, etc. and as demanded by you, and to present the broken shelve at your service station located at Jawahar Chowk area, Bhopal. The people manning your service station indicated that till I had visited their office, in the 2nd week of Oct. 08, my several complaints and reminders on telephone had not been even registered. Till today, my problem has not been attended.
Now, will any body listen? ….
Jay Nigam
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