[Resolved]  Godrej Refrigerator — Very Worst Service

On[protected] we purchased one new pentacool Godrej refrigirator at Tikare Electronics Dharwad and I have recieved the Item in the evening at that time Mains was failure and was restored in the[protected] morning. On[protected] we swicthed on the refrigirator only in side lamp is glowing and no cooling was observed and I same complint to the dealer, and 14:37 I have recieved on SMS LM-Godrej and he is given a call-no.855965. on[protected] I have contacted your toll free no.[protected] and they have promsed me that they have already given the complaint tothe service engineer and he will attend the complaint today i.e.[protected]hrs 1900hrs, so I taken one day casual leave and stayed in the house but your service engineer is not came or not even he has curtesy to contact me. In the evening 2045 I once agian contacted[protected] he is telling your service engineer is commng tommorrow after so many requisting he is not told your Email address. Now you tell me you is paying me tomorrows leave

very worst service daily calling customer care but still not attending

Hellow Sir,
I am Dwarkesh Velingkar, Residence of Goa. On[protected] we purchased one new pentacool Godrej refrigiretor. Dealer Service is very good (Desai Electricals, Dada Vaidya chowk, Ponda-Goa). No doubt about it. But on[protected] I have contacted your Service Centre in Goa ( INSTANT SERVICES )authorised service centre for godrej appliances. FLAT NO:81/C, NEAR ZONAL AGRICULTURAL OFFICE, VALPOI SATTARI-GOA. regarding compaint, which your service engineer has attened on proper time that is on 30/12/2008. At the same time he promised me that they will give the door replacement service and he has also written in customer memo copy about the door replacement. he told that it will take 1 month for it. but now it is almost 5 months. we called him many times bt he is saying 2moro or after 4 days or busy these days. How many times customer should call your service engineers. He has taken full address nd even a contact no o[censored]s regarding this compaint. Not even he has curtesy to contact me. THE SERVICE CALL NOS of Godrej in Goa: [protected], [protected], [protected].

wow!!! glad to see I am not the only one to kick the products of godrej. This may be a largest company in home products (claimed by godrej itself). I purchased a Godrej window AC from some Deepak Agencies in Ajmer. He took al the payment assuring free installation. He promised to install before 10 am next day. I called him at 12 pm and he said we forgot to install your product and we will send some one to install it. Nobdy came till 3 when called them again asked them to take their product back they said we didn't sell any product to you and you make your own arrangements to get it installed. After so many requests they send someone who didn't belong to their company. He also said that if godrej can't provide the service why they sell product. Now the picture of godrej was clear to me. Now after 2 months someone came to me asking if you have any godrej product. I m cursing the day I purchased godrej ac. I lodged a complaint that I am facing noice problem and also water logging is there in the ac. Today two guys came to me an when I told them about the problem they started laughing. Now thay are saying that the ac is not properly installed. YOU HAVE TO PAY AGAIN TO GET IT PROPERLY INSTALLED. What a ****ing company I m dealing with. If these guys fail to install it properly then pay again to get it reinstalled. Nice way of fooling customers. KEEP UP THE GOOD WORK. Godrej shall outsource their service inquiries to LG or SAMSUNG

[protected][protected][protected][protected]

I have purchased one godrej refrigerator from bajaj finance. After four months we have seen a crack inner body. Then i register a complain in online no, my call no is [protected] and my complain no is 762. After this complain one executive visit my house and say manufacturing defect. We will visit again and solve this complain. But till date problem is not solved. Please look this matter otherwise i will go in consumer forums.