[Resolved]  Godrej single door refrigerator — failure of cooling system

Address: Dehradun, Uttarakhand

Smt Sudha Kukshal,
Garh Vihar phase- 2(opp IIP 2 GATE)
Mohakampur,
Dehradun.
I bought a single door refrigerator on 2/10/11. The cooling system of the refrigerator stopped functioning properly.This happened 3 times and the technician repaired it and asked me to put the refrigertor under observation.The cooling system of the refrigerator has failed again.(4th time).We have again looged a complain on 12/6/12.The csn is 723.The technician has asked me to observe the refrigerator for one more day.The refrigerator is a deffective piece we do not want further reparing so kindly replace the refrigerator as soon as possible.

Thanking You,
Yours Scincerely,
Smt Sudha Kukshal.
18/6/12
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Aug 8, 2021
Complaint marked as Resolved 
 
2 Comments

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Godrej single door refrigerator — Cooling not occurring

Call # 664874 logged on 08.06.11. After repeated request to service centre over phone#[protected] technician visited my home & checked the faulty refrigerator,found its compressor is not working. After that no action taken. I made many times contact with service centre & Mr Sanjay ([protected]).They are only giving assurance of problem solving within two days.Today I made contact with Mr Aian ([protected]).
I am feeling being cheated by the service provided by godrej smartcare.
Dear sudha70,

We are trying our best to resolve your complaint. However, as we have not received your contact details your complaint has been closed from our end.

For further enquiries contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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    Contact Information

    Godrej single door refrigerator
    Dehradun
    Uttarakhand
    India
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