[Resolved]  Godrej — SPIN/DRYER NOT WORKING

Address:South Delhi, Delhi

COMPLAINT NO. 432641 DATED[protected] OF GODREJ WASHING MACHINE HAS NOT SO FAR BEEN COMPLETED DESPITE REMINDER.
PREVIOUS RECORD OF SERVICES ARE ALSO WORST AND FRUSTRATED. KINDLY LOOK INTO THE MATTER.

YOURS
AHMAD VAJIHUDDIN
MOB: [protected]
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Aug 13, 2020
Complaint marked as Resolved 
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Godrej washing machine — Washing Machine not working

Service person is money minded, PCB change is the solution for every simple problem

Godrej — Washing Machine Malfunctioning

Sir,
I bought a Godrej make semiautomatic machine from AB Electronics, Mohan Singh Market, R.K Puram Sector-1, New Delhi on 11-Oct-09. Since very first use the machine is making a audible noise, on complaint the dealer said he has forwarded the case to company and send his engineer for inspection, on inspection the engineer told me that there is a problem with the gear system of machine and hence the whole unit needs to be replaced. On the next day the company engineer after getting report from dealer engineer said that they will change only faulty part(Gear System) and that too within next 2 days, Now my question to the company and their dealer is if i had paid whole for a brand new machine why should i get a repaired machine which is malfunctioning since i removed its packing cartons. Secondly its almost 2 weeks since i lodged the complaint and till now nothing has happened.
Dealer and the company are not cooperating and its only the customers who are at the receiving end.

Godrej Complaint Number: 248538 Dated 12-Oct-09

Kindly help us so as to make use of our rights as customers of having quality goods.

Regards,

Rajiv Pundir
[protected]
New Delhi

Godrej washing machine — Washing machine in the dryer of machine is not working

I have bought Godrej washing machine n the drier of machine is not working. Every time I complaint the Technician comes and addresses the problem. Next time it is the same story.
I have complain three time to customer care n the engineer visited twice both time he said I’ll come tomorrow with new motor.
But still I’m waiting for him when I’m calling him (Shakir [protected]) he is saying register compliant again. I’m totally fed up with this washing machine n I request you to pls help me for same or last way is left Consumer court.

Compliant No: 260919,153920,171070,255476

Thanks & Regards,
Ajit Mishra
[protected]
hi,

we bought a fully Automatic washing machine and since then we are facing lot of problems with our washing machine.

we called up the customer care person, they came and within 6 months almost all the parts have been replaced in th machine, still the problem exists. the dryer is not working. everytime we put clothes in the machine, it just washes and rinse the clothes, but never dries the clothes.

Customer care people too dont have much knowledge on this and the problem exists.

is there a way to exchnage the washing machine, i dont want to continuew ith godrej washing machine, its quality and functioning is too low compared to other washing machine.

Reagrds,
Rashmi
mobile-[protected]
PRAKASHbabu23's reply, Aug 2, 2021
Hi,
did u fix the issue, for me also same issue. if u fix it please tell to me
Sir,
My washing machine's washing box water is going in dryer and I unable to stop it. So we cant get both work together, washin and drying.
so kindly send some body to correct it.
I have no contact no of your customer care.

Thanks
Arun Kumar Rai
+91-[protected]
dear sir,
my washing machine clothtub is not working few day waranty have finished. iam monika sharma
my mobile no[protected] address-61 ami chand khand giri nagar kalka ji 110019.my wasghing machine
GDS950 9.5kg purchased 2010 send enginer time 2pm to 5pm we avilable at home

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