GODREJ/DOUBLE DOOR FRIDGE GFE 25 BZ — DENT DOOR NOT CHANGED

Address: Bardhaman, West Bengal

MODEL NO: GFE 25 BZ
DATE OF PURCHASE:30/03/2010
OWNER DETAILS:ESHA NANDI(VIJAYAN)
C/O-DEBOPRASAD BANERJEE
2/8,RABINDRA PALLY, BLOCK C,
DGP-1.MOB.NO:[protected]

DEALER DETAILS: NEW RUJ BROTHERS,DURGAPUR STATION BAZAAR,DURGAPUR-01,PH.:[protected]

During demonstration on 31/03/10 after opening the pack, the bottom door was found dent and the door lock was not working.
Demonstrator committed to change the door with 4 days .On 8/4/10 again a complaint launched in Godrej customer service(complaint no:243476).
Again after 15 days while talking customer service they told no complaint can be launched against the previous case.
Till date after 2 months no feedback, no door changed has been done in this regard.
Please take care of this case as soon as possible.
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2 Comments

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no results till now
This problem has been solved long back. Dent door has been changed by the company. I called up the customer personally. He said he didn't update the complaint here.

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    GODREJ/DOUBLE DOOR FRIDGE GFE 25 BZ
    DURGAPUR
    West Bengal
    India
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