[Resolved]  GODREJ/REFRIGERATOR SPARE PART — EXCESS AMOUNT CHARGED

Address: Maharashtra

I HAD LODGED A COMPLAINT ON 10/01/2011 AT GODREJ CUSTOMER CARE ON TEL NO.[protected] AND MY COMPLAIN NO WAS 196708.TECHNICIAN VISITED MY PLACE & CHARGED ME RS.350 AS SERVICE CHARGE & PART REPLACEMENT RS.800/-.(DEFROST TIMER).

I HAVE BEEN CHARGED RS.200/- EXTRA WHERE AS THE COST MENTIONED ON THE PRODUCT WAS RS.600/- & I WAS MADE TO PAY RS.800/-.

WANTED TO KNOW THAT WHY SHOULD I PAY MORE THAN THE MRP PRICE WHICH IS MENTIONED ON THE PRODUCT.

REQUEST YOU TO PLEASE LOOK INTO THE SAME AT THE EARLIEST.

BHAVESH SHAH
A/202 SHRUNGAR CHS LTD
K T VILLAGE , DIWANMAN,
VASAI-WEST,THANE 401202
TEL [protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
3 Comments

Comments

Can I know the prices of defrost timer, bimetal and fan motor? I've recently changed it from your Godrej smartcare representative.
Sandeep Nalinde
Koradi, Nagpur
Dear BHAVESH,

Your complaint has been closed as on April

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance
27/06/14, I had change defrost timer form Godrej services centre .They had charged 1650 rs for timer plus 200rs services charge.
and product price was not printed on box.
Product code :RT[protected]

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    GODREJ/REFRIGERATOR SPARE PART
    Maharashtra
    India
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