[Resolved]  GODREJ,REFRIGERATOR — this product is a failure. and i've complained to godrej many many times

Address: Agra, Uttar Pradesh

hi i am anshul agarwal . here i am giving detail;i have purchased godrej refrigerator edge23c2 dazzle blue[protected] model on 10/07/09 from pooran chand&co. sanjay place agra,for Rs. 12000/- this product is a failure. and i've complained to godrej many many times. it just stops cooling and then i've already got it repaired 3 times. the problem persists.. the cooling level just goes down . godrej guy came and he told me one part of the ref. will have to be changed it will cost Rs. 2535/- i paid him i have the receipt. after one day again the same problem. so again i complained this time he changed the part free of charge but again and again same problem i'v had to face then i came to know that this is failure product of godrej co ,godrej refrigerator so i wrote to godrej co. its warrenty period also start from the date of delivery .the date of delivery is 10/07/2009 .i have challan as a proof . But now again my ref. is not working from 30/05/2012 again godrej service center just to see what is the problem. i have paid total Rs. 2535/-as repairs for this fridge . I have given complaint in writing on 27/06/20112 , the letter of senior manager godrej co cheated me godrej custumer company,,,.authorised service centre,agra
complain no.
818490,819618,825102...........
ANSHUL AGARWAL
G-1 KAMLA NAGAR AGRA
[protected]
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Aug 13, 2020
Complaint marked as Resolved 
 
2 Comments

Comments

Dear ANSHUL AGARWAL,

We have seen your complaint. We apologize for all the delay occurred in the past, but we’re surely around now. We are now online to take all your feedback into consideration.

We have got your contact details. Our Customer Care will contact you shortly and resolve the matter.

Sorry about the inconvenience.

If any more Queries kindly contact us at [protected]@godrej.com or call us on :
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance.
Dear ANSHUL AGARWAL,

Your complaint has been closed as on June

We hope you are satisfied with our service.

If not, feel free to write into us at [protected]@godrej.com or call us on:
[protected]/1800 – 225511.

Regards,
Godrej Appliances Team
Facebook - http://www.facebook.com/GodrejAppliances
Twitter - http://twitter.com/GodrejAppliance

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    GODREJ,REFRIGERATOR
    G-KAMLA NAGAR ,agra
    Uttar Pradesh
    India
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