HDFC Bank — Abusive Words Used by HDFC STAFF | |||
Sub: ABUSIVE WORDS USED BY HDFC STAFF Hi, Viju from HDFC Bank (Branch - Chandivili,credit card department) was using VERY ABUSIVE WORDS on the follow up call for credit card payment. First they dont update their system with customer's details, MOST IMPORTANTLY - He was using very abusive words on the phone like "Teri maa ki chuut" and all crap after which i disconnected the call. This is how HDFC Staff treats their Customers...PATHETIC.. My Sincere request to HDFC that they chould better train their employees on Customer Management and ethical behavio Was this information helpful? | |||
 3 Comments | |||
Comments
I am a HDFC credit card holder from 6 years now, I have been harrased by 2 different agencies, someone had even abused me on fone.
Day before yesterday I had a huge rukkuss by these agency who had come for collection, he was directed by his so called manager Mr MIshra from Chandivli Branch, Mr mishra spoke absolute rudely and am sorry to say, this cannot be HDFC bank. Yes i Have a back log of payments on my card, going thru a financial crisis in the family. I wont be able to make the payments soon as its a grave scenario, these guys are ruthless and wants to get into the house to make a bad scenario.
By law you cant harrass but yes you can cum and talk to the customer, understand convince etc...not like this, this cant be HDFC bank...
Its a situation where I thought I will have get a Law and order guy in place.
I wlll be filing a FIR with the local police tomorrow coz I dont see any security with the 2 little children I have since I am away from home most of the time.
I will also write to Sir Aditya Puri that he knows how are customers harrased for non payment.
Day before yesterday I had a huge rukkuss by these agency who had come for collection, he was directed by his so called manager Mr MIshra from Chandivli Branch, Mr mishra spoke absolute rudely and am sorry to say, this cannot be HDFC bank. Yes i Have a back log of payments on my card, going thru a financial crisis in the family. I wont be able to make the payments soon as its a grave scenario, these guys are ruthless and wants to get into the house to make a bad scenario.
By law you cant harrass but yes you can cum and talk to the customer, understand convince etc...not like this, this cant be HDFC bank...
Its a situation where I thought I will have get a Law and order guy in place.
I wlll be filing a FIR with the local police tomorrow coz I dont see any security with the 2 little children I have since I am away from home most of the time.
I will also write to Sir Aditya Puri that he knows how are customers harrased for non payment.
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