[Resolved]  HDFC Bank Bank Aqb Charges — Unfair Deduction of AQB Charges By HDFC Bank

Address:Faridabad, Haryana

I am the customer of HDFC, Charmwood Village, Faridabad Haryana Branch.

My Previous company opened a salary account at Zero Balance. Which was operated for quite some time. Then I left the company. Last year even opened Demat Account and deposited Rs.12000/- in the account. Later I withdrew Rs.11000 from the account and left Rs.1000/ - balance. After some time when I checked my account, if was NIL Balance. I was surprised. This Year when our company in which I have joied, wanted to transfer the salary in HDFC A/c, I forwarded the A/c No of this account to the HR enabling them to tranfer my salary. WHICH WAS A VERY SERIOUS MISTAKE, SHOULD HAVE I OPENED A NEW ACCOUNT WITH HDFC, I WOULD NOT HAVE SUFFRED A LOSS OF Rs. 827.25x4 (3309) on the plea AQB SER CHGS INC ST & CESS from april to june 2010 on 8th of July, and again 3 transaction for the same amount with narration from AQB from July-2009 to Jun-2010. for One Year complete. without any prior notice. This is totally unfair on the part of the bank. Instead of their stupid promotional offers which are totally useless I would have preferred if they had to at least send me an intimation email. Rs.3309 is not a small amount and i would prefer if the bank had to refund me back this amount. If not am closing my account and would advise anybody and everybody who is thinking of opening an account in HDFC to please think again, it would be the biggest mistake of your life. I tried to contact CUstomer care but no satisfactoryr reply was reced. Even I complained twice, on 10.July and 19 July vide complaint no. DEL246756, But No reply received. Is there any body in HDFC who is reponsible.
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Aug 13, 2020
Complaint marked as Resolved 
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My HDFC account No. is [protected] at Alola Branch. On 8th July 2010 deducted Rs. 827 as AQB charges. I have kept more than Rs. 5000 in my account for last 3 months.
If they have changed limit they should intimate me. They know my email, phone,mobile .They never intimate me. Without knowing me, how they changed limit?.I asked the bank to credit my ac by 827
Hi,
I had a salary a/c opened by my previous employer.Since I moved out from that opening I was not operating that account and later it was converted into a savings account.When I joined a new organization inorder to simplify things(that was my intention) I gave this account number to my HR representative so that my salary can be credited and I assumed this will be treated as a SALARY a/c henceforth.Further I told the HR guy that I am having a zero balance and further crediting my salary , charges would be deducted and it need to be taken care.I was assured of that. To my surprise , when my first salary was credited , HDFC bank debited Rs. 3225/- towards AQB charges.I wrote mails to my so called Customer Relationship Manager but he didn't bother to reply to my mails.This matter is pending for nearly 2 months and teh issue is still open.I am interested to know how come you can deduct AQB charges from a salary a/c. Further I came to know that my a/c was not converted into salary a/c. I don't know why? and whose responsibility was that?. Also I came to know that it is costlier to convert a savings a/c to a salary a/c. Again to my surprise I found that last week quietly they converted my a/c to salary a/c.When HDFC bank is so interested in debiting the customers ac/ why can't HDFC credit the customer for saving money? Please clarify.
It is very unfair on HDFC PART.
OP SINGH
Same happened to me. My account was opened with minimum balance 5000/- Now a sum of Rs. 827/- has been deducted. however my minimum balance was Rs. 7000/-. It is not a salary a/c.
OP Singh

HDFC Bank — aqb charges

Dear sir
i have an account in hdfc bank in wanwadi branch of pune. i have debited with rs 827 without intimating me that the minimum balance has been changed from 5000 thousand to 10000rs . i made a complaint in branch and i have now maintained the balance . what they told that amt will be credited in two days now 15 days has past every day the same story is being repeated . instead of helping customer bank manager is saying to close the account what kind of service is this.


and agian they charged me 110rs 5 times for what i asked. they r not telling anything.

regards

kaveeta tuteja

hdfcbank — aqb charges

sir, my A/C NO[protected], i alwayas maintain my minium balance rupee 2500 , but you cut aqb charge julu to sep 2010 please check and retrune my rupee saving account. my E-MAil- [protected]@yahoo.co.in

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