HDFC Bank Complaints & Reviews

Respected Sir/Madam,

Myself is Samarpan Sayal, and I am holding a savings account in HDFC Bank, Dharampura Bazaar Branch Patiala. On 15th September ’08, I went on to deposit some cash into my A/C no. [protected] at Chhotti Baradari, Branch Patiala . The teller named ‘MONIKA SHARMA’ at the desk refused to deposit the money on the ground of my savings account being at another branch. She told me that the cash can be deposited only at the Branch where you holding your account. When I insisted and told her that anybody can deposit cash into my account from anywhere in India, this is my own account and you will have to deposit the same. At this, she used bitter language against me. She told me that you will have to pay third party charges if you deposit at another branch. I ask from you, does not your employees at teller desk know that what does third means. And also she was misbehaving when I still insisted. She advised me I n a taunting way that If you cannot go to the Dharampura Bazaar Branch, then you should open your account at this branch. Is this the way your employees behave with the customers. Then I approached help desk with my problem, the person at help desk told me that you can deposit the same, rather anybody can deposit from any branch. He signed at the deposit slip, but she (teller) flatly refused me even after I presented the deposit slip signed by the help desk executive. Her behavior was very rude and unworthy of the position she is holding. Then I again approached the help desk, and then the executive came with me to the teller and asked her to deposit the amount. Then she told him that today’s deposit limit of Rs. 10 lacs has been reached, that’s why I was not depositing.
It is not the customer’s headache whether the deposit limit has been reached or not. How can you refuse the customer by befooling him and telling him the wrong reason? I was very much harassed and even felt insulted. I need a personal apology of her also a departmental action against her within 7 days of the receipt of the mail. Otherwise I shall approach consumer forum for the lack of services as well as harassment caused.

Yours faithfully,
SAMARPAN.

Dear sir

myself kushagra dubey working as a team manager with the hdfc bank at
chandani chowk branch and reporting to the sales manager Mr. Vikesh
Jain under Regional sales manager Mr.Vikas Vadhawan.
Sir, i wanted to say that i joined my job on 19th january, 2009 and
working hence after . I completed all the formalities for joining and
submitted the xerox of the documents attested, photo and ID what they
asked for.
I worked there since 19th January, and given some business .
but on 16th march when i went to office after holy, Mr.
Jain told me that I should not continue the office becoz he could not
get my employee code, and continue after 31st march

But on 1st April he told me that I should not continue the office becoz he could not
get my employee code whether by some means I come to know that my
code has already been generated and it is CK O7976.
Sir, I worked there for .3...months, generated few leads, given
business and invested my money. Sir u must be aware that working in
the field as a marketing executive and searching for the business,
how much it costs. I am living alone here from my family and facing a
lot of problem. If they could not recruit me then they should at
least told me so I may have another option and moreover when I worked
there for ..3...months how they can say that I cant work further .
Sir, is this the HDFC bank, is this the way authorities working
there, is this the working ethics in this Bank, really I was not known
to this thing, if any.
So, please I request you to do me a justice, so that the young
executive like me must not lost faith in your organization.

Thanks and Regards
Waiting for Your kind reply

Kushagra Dubey
Team Manager

Date : 02/08/2009

To,
HDFC Bank Ltd
Wholesale Banking Operations,
1-10-60/3, 1st and 3rd Floor,
Suryodaya, Begumpet,
Diagonally Opposite Shoppers Stop.
Hyderabad.



Sub: Statement for the Year[protected] to[protected]
Ref: Our A/c No: [protected], [protected]

DATE:[protected]
Dear,
sir,

We are having the two corporate accounts in your Bank HDFC, A/C [protected], [protected]; we have taken the accounts statement from[protected] to[protected]. Sir i need the March statement of above two accounts. I request u to please send though mail immediately to [protected]@agarwalindia.com. As we have to close the accounts. Please treat it as most urgent.
With regards

APSM SECURITIES PVT LTD


Thanking you
Accounts Department

Dear All,

This is in regards to your employee Richa Sharma her mobile number is ([protected]) who called me regarding a collegue(Mr Pankaj Malik) of mine who once use to work in my company, and was initially enquiring about him, when i told her that i am not in touch with him any more, she told me if i will not give her the details of him she will send people at my place to recover the money. I believe this is shear harresement at her part and i would request you to kindly take some strict actions against her and want a written apologie from her, if you guys will not send me the confirmation within 5 working days i would file a case in the consumer cell against your bank.

This lady has my complete details of my home address and my mobile number and she threatend me that she will send people to my place.

Dear All,

This is in regards to your employee Richa Sharma her mobile number is ([protected]) who called me regarding a collegue(Mr Pankaj Malik) of mine who once use to work in my company, and was initially enquiring about him, when i told her that i am not in touch with him any more, she told me if i will not give her the details of him she will send people at my place to recover the money. I believe this is shear harresement at her part and i would request you to kindly take some strict actions against her and want a written apologie from her, if you guys will not send me the confirmation within 5 working days i would file a case in the consumer cell against your bank.

This lady has my complete details of my home address and my mobile number and she threatend me that she will send people to my place.

Regards,

Varun Mathur
[protected]

I forgot my customer ID number... Please help.. how to get my customer id number?

cash department — misbehaviour

TO,
GM OF SBI
AGRA ZONE

SUB- COMPLAINT FOR THE MISCONDUCT & MISBEHAVIOUR


SIR,
WITH DUE RESPECT, THROUGH THIS E-MAIL ,I WOULD LIKE TO DRAW THE ATTENTION TOWARDS THE MISCONDUCT GOING IN STATE BANK OF INDIA SHIKOHABAD DISTT. FIROZABAD.

IN THE DATE OF 20 JAN 2011THAT IS THE LAST DATE OF SUMBITTING THE VAT CHALLAN QUATERLY .SO I M ALSO STANDING FOR SUMBISSION THIS THROUGHOUT THE DAY.AT THE TIME OF 03:30P.M. THE MISS AARTI YADAV WHO DEPOSITING SUCH MONEY TOWARDS CHALLAN NOT ALLOWING TO SUMBITING CHALLAN AT THIS TIME BY SAYING THE BANK TIME OVER FOR SUMBISSION
AS PER MY KNOWLEDGE ,RBI GUIDELINES AND BANK REGULATION ACT, BANK TIME IS NOT OVER BY 03:30P.M.,BY SAYING SUCH LAME EXCUSES, THE BANK EMPLOYEES RUNNING AWAY FROM THEIR RESPONSIBILITY.AND ALSO THEY ARE BEHAVING IN A VERY BAD AND RUDE MANNER.THEY DON’T HAVE ANY FEAR OF COMPLAINT,MANAGER,SENIOR EMPLOYER…
DUE TO THIS , FOR NON SUMBISSION OF VAT QUATERLY CHALLAN ON LAST DATE, I HAVE TO BEAR THE INTEREST AS A PENALTY FOR NON SUMBISSION ON RIGHT TIME……
PLEASE TAKE IMMEDIATE LEGAL ACTION TOWARDS THIS MISCONDUCT AND MISBEHAVIOUR,SO IN THE FUTURE NO CUSTOMER WILL PASS THROUGH THIS PHASE.
PLESASE SAVE THE GOODWIL OF SBI FOR SERVING THE PEOPLE THROUGH BANKING


ASLAM KHAN ADVOCATE

I have outstanding payment of my credit-card, and i pay the amount to the bank as per the call i receive since last 8 TO 9 months without any prob, but this time due to some financial problem i am not able to pay the same on time for which I requested them to excuse this month and i even told them that i am ready to pay the fine, But to my surprise i was shocked by the behavior and treatment of the person of your bank. after requesting if this kind of inhumane behavior prevails in bank i am not going to have any relation with the hdfc and neither i am going to suggest anyone(i have referred four of my friend ). Along with i have personal loan with your bank also which i am paying without any delay dot on the time. and it is disheartening for the rude behaviour .(they even have sent a message to my office just for the payment of RS 1430) it is really insulting.
i request you to please take steps and ask your employees to be polite and be considerate.
sometimes people do have problems. ( i never said that i will not pay its my payment and i will surely pay).
i want a solution and speedy response.
sussi joseph
[protected]@gmail.com

dear brother

see your loan agreement and they must have given a address there for sending your grievances. send all your details there and copy it to office of RBI.

send the problem to all given addresses and in detail then if they dont respond then file consumer case.

first of all the banks can not hold the savings account like this and if you can withdraw whole amount then withdraw it immediately.

otherwise file case in consumer court tomorrow and get injunction from there for not adjusting your saving account. mention there that the bank has cheated you.

best of luck
visit www.gmguptaandassociates.tk

HDFC Bank — No information to customers & bank auto debits

HDFC Bank salary accounts are auto converted to regular savings bank account if salary is not credited for 3 months. There is no notification (an sms or any mails) to us regarding this. They landed up auto debited 827.25rs. from my account as penalty for non-maintanence of annual quarterly balance.

While I was totally unaware of their conversion of my salary account to normal SB account, this auto debit is a shock. The mails they sent, is very generic not trying to answer the exact question raised. The customer care executive stated to me while enquired over phone "HDFC bank has huge customer base. We cannot be sending you intimation on conversion and other stuff. That is not out botheration" This sounded rude and lack of customer friendliness to me!!

There is no such intimation of auto-conversion either mentioned in their internet sit or welcome kit or any mails/letters sent to me.

What is the way out from this?

HDFC — Personal Loan Pre Approval

Hi,

I have applied for a PL in HDFC Bangalore. It was a call from one of the consultant and i have gone thru them to apply for a PL. During submission i have given a wrong proof (Mismatch Bank statments) with my sign on the Print out. The same has been verified by the bank officials and they called me stating there has been a mismatch in the statements (what i have given v/s what they obtained from Bank).

They called me to the bank for further dicussion. Before that i have asked them are they ready to give the loan if i come over there to talk. I have told them yes the statement were wrong...i will provide you the recent one. Then later on they told they wont approve the loan...if i couldn't walk to bank by person they will inform RBI about my mistake and they will file for a fraudlent case.

Is this a valid one that too before approval? I would agree that they can do if i got the cheque from them and not paid the EMI's on time.

I am just confused and getting calls everyday but not attending as they keep on calling stating to come to bank. This is before the pre-approval status and would like to know the comments from you all.

Kindly let me know is there any problem (or) Are they external consultants making call to get some money from me.

Expecting your favourable reply...

Saji

I Have a Saving bank account with HDFC a/c no. is[protected] . The account was opened with zero balance On 31st october & 31st December , my account was debited by bank by Rs. 825 penalty for not maintaining average balance . I am running the account for last 10 years , this problem was arose . When contacted to bank , they said that my account have been converted into saving account by sending an email . Can A Bank do so ? Is Email be treated full source of communication in financial matters ? Should Bank send a registered letter before doing so ?

Dear Mr Agarwal,

At the outset, please accept our apologies for the inconvenience caused to you.

We have observed that there has been no salary credit in this particular account, and accordingly withdrew the special benefits (like Zero balance account, Free International Debit Card and Free Demand Drafts at HDFC Bank locations) enjoyed under the Corporate Salary Program. We also sent you official communication regarding this change.

We would like to bring to your notice that your account has been designated as a Savings Regular Account. You will therefore need to maintain a minimum average quarterly balance (AQB) of Rs. 10, 000. All the terms and conditions governing the Savings Regular account will also apply to your account.

In the event of non-maintenance of AQB, a charge of Rs.750/- per quarter (exclusive of education cess & service tax) will be levied.

Please visit the following URL for the charges applicable for transactions on the Savings account in case the Average Quarterly Balance (AQB) has not been maintained in the previous quarter:

http://www.hdfcbank.com/personal/accounts/regular_acc_fees.htm

For further assistance in this regard, we request you to get in touch with the branch where you opened your account with us.


Regards, Customer Assistance, HDFC Bank

If the problem doesn't gets resolved, you should contact RBI and the company will be forced to take action:

Here is the link, go to complaint form:

http://www.rbi.org.in/Scripts/bs_viewcontent.aspx?Id=159

Share this with other victims as well and spread consumer awareness.

Dear Sir / Madam,
This is to inform you that I have a saving a/c no. [protected] in HDFC Bank, Charkop Branch, Kandivali (W), Mumbai. There is a SALARY a/c as well as zero balance but the bank has been debit Rs. 393.26/- as AMB charges for Dec 2012. The bank said that this is not salary a/c from last one year but no any letter or intimation to me for operate regular saving account.

So you are requested to refund my Rs. 393.26/- immediately.

Thanks

Vijay Jain
[protected]

Dear Sir / Madam,
This is to inform you that I have a saving a/c no. [protected] in HDFC Bank, Charkop Branch, Kandivali (W), Mumbai. There is a SALARY a/c as well as zero balance but the bank has been debit Rs. 393.26/- as AMB charges for Dec 2012. The bank said that this is not salary a/c from last one year but no any letter or intimation to me for operate regular saving account.

So you are requested to refund my Rs. 393.26/- immediately.

Thanks

Vijay Jain
[protected]

I have a salary account no. [protected] and one Loan account no.[protected]. Due to some company decision salary not transferred in this account for a long time. Now i am going to use this account and transfer a sum of Rs. 600/- in this account but bank has debited bank charges without any prior intimation which is very wrong practice. i request you to kindly reverse this amount and credit a sum of Rs. 600/- otherwise i will esclate this issue on higher level. I hope bank will consider my this request and credit the same so that i can continue my both account with HDFC.

Thanks

Dharambir Singh Yadav
[protected]

Dear Sir,

I am Salary Account holder in HDFC Bank last 03 years. i am deposite my salary Rs.4000/- as on 04.07.2013 after that bank deduct bank charge with out information then i am talk to bank representatives he told me that your account convert savings account because your last 03 month no deposited salary in account. then i answer this person my salary not directly deposits my companey in my account last 03 years.and next bank charges cause platinum debit card issue my account but i have no received any card or no any apply platinum card.Total Deduction ammount Rs.2700/-
please look this matter
My account No-[protected]
My Mobile No--[protected]

Regards,
Rakesh.

Dear Sir,

i am salary account holder in HDFC bank last 03 years.i deposits my salary Rs.4000/- as on 04.07.2013 after that bank was deduct bank charges total Rs.-2700/- with out any information. than i talk to bank represented he told that you account convert savings account because last 03 months salary not deposite your account then i answer this person last 03 years my salary not deposit directly from my company to my bank account.and other cause platinum card issue my account but till date i have no received any platinum card or any apply for platinum card.please look this matter.
My account No-[protected]
My Mobile No-[protected]

Regards,
Rakes Mishra

Dear
HDFC BANK Manager

I have a saving A/c no.[protected]. for last 6yrs in your bank. on 23.09.10 some amount rs. 551.50 automatically debit from my account. DCD D mentioned in atm mini statement, i was not awared for this.plz look and reverse in my account asap.


Thanks
Sandeep Mishra
san.[protected]@rediffmail.com

i am yet to receive my pin number

Hi All,

My name is Vikash Aggarwal ([protected]@gamil.com) date of birth 15/02/1984, and I am a true and valuable customer for over an year now associated with HDFC.

However, I raised a query regarding the late payment charges on my July or may be August credit card statement. Although, I have not received the statement on time which is why there was a delay in the payment for merely a day or two, I clearly mentioned this to your customer care executive on Thursday the 13/Sep/2012 and your executive stated that the charges will be reversed and you'll get a new and updated statement with the reversed charges. I was satisfied with the answer then.

However, I still have no statement from HDFC as I want to pay and clear the correct outstanding amount.

So, I called your customer service executive (Ms. Chanchal) today on 17/September/2012. Cutting the long story short, I like to mentioned that I raised the same question again regarding the revised statement, initially she disconneted the call. I dialed the call again and thankfully I got to speak with her again.

Now, coming straight to the point she was no help at all with a very rude behaviour and not ready to liesten to me. Being a loyal customer of HDFC I have never thought of such an unacceptable behaviour of your CCE to me. She was not even telling her name properly when I said that I'll raise a complaint over such negligent behaviour.

Keeping apart the behavioural and rudness of your CCE, I asked her, if I can speak with a floor Supervisor. She said that Supervisor's are available but she won't let me talk to them to get the resolution of my issue.

She kept on saying that charges has been removed, but as a customer you please tell me that shall I trust merely the words of a person whom I don't even know, who's not even telling me her name.

I just asked for some kind of confirmation regarding the waiver of the late charges of Rs. 500 for my mental satisfaction and piece of mind.

But now I am forced to realise that I was too demanding and have asked something out of the blue? I was really not expecting such rude and arrogant behaviour from your CCE.

Now I am feeling if by accepting your credit card facility and by using it regularly. Have I made a correct decision or not?

I am losing faith in HDFC and their employee's unless I get a written confirmation that my late charges has been removed and please consider my suggestion as to keep the people as your CCE who know's how to talk with loyal cutomer's like me.

Hope that you will look into this matter very seriously and revert with solution.
Thanks & Regards

from NOT A SATISFIED CUSTOMER OF YOURS
VIKASH AGGARWAL ([protected])

HDFC Bank — Account opening kit not received

Dear All

I have applied for a new NRE account in HDFC Bank. I have called several times at HDFC Dubai office regarding this, but didn’t get justifiable answer. My account no is [protected]. I asked bank to deliver "Account opening kit" at my Dubai address, but they sent it to surat. And now they are expecting me to fill a form for re-issuing the kit. For that they might charge me.

It has been more than 1.5 months when i gave all required documents and demand draft to the bank for opening an account. Please help me in this regard.

Thanks
Sunil Bhoria

HDFC Bank — why opened my account in your bank

sir,
i want to say that some one executive of hdfc bank opened my account ([protected]) on 29.3.2006 in your bank. He opened this account saying me for swipe machine.But neither swipe machine attached to this account nor he came again to me. I dont want to have this account anymore. Because this account is useless for me. So i request u to terminate this account as soon as possible.
This account is on my firm name which is Sangam Textiles, B-215 Rasta Khazane walon, near Indira Bazar, jaipur 302001, Rajasthan India, My contact no. is [protected](M) [protected]

H D F C BANK LTD. — CIVIL PROBLEM

I had paid my due amount but the bank din not remove my civil problem.
i don'nt have any things to remove that problem

HDFC STANDARD LIFE — PF withdrawal

MY PF no was MAH/8163. I have submitted an application for the withdrawal in the month of January 2008. I have not received any response for the same.

HDFC Standard Life Insurance Co. — NOT PROCEDING PF WITHDRAWL FORM

RESPECTED SIR,

I Wish to get your notice that i had worked with Hdfcslic as SDM in its Moradabad Branch(u.p) from 2 Aug2007 to 1 Aug2008. After that i have submite all the formalties towards me to with drawl my Pf money.
But still they are not giving me any response,I can not directly inquired at pf department as i have not complete PF a/c no. as company provide us only emp.code as pf a/c no. subsititude and that is PF/19056.
So pls this is my request to u pls do needful towards your side so that i can got my pf amount.

Thanks & regard!

Navnit Rastogi
[protected]

You have not told how many months or years you have worked there.

The PF number is not the employee number. It will be unique like DL/XXxx/1234. That is DL means Delhi and then branch and then your account number.

You need to find that your account number first and then an application to PF office through your employer.