[Resolved] HDFC Bank Bank Credit Card — OUTSTANDING CREDIT CARD PAYMENT OF Rs.[protected]
this mail is regarding the call from hdfc bank, aundh branch, pune, from phone number[protected] around 12.30 pm on 19/05/2008 regarding outstanding payment of credit card bill.
i have got my salary saving account with the same branch above said branch.
according to the call from you, it was told to my father that my credit card has an outstanding payment of Rs.28, 000-30, 000.
this claim is absolutely meaningless on your side.
i admit that i must be having an outstanding payment of around Rs. 5000, which i am ready to pay.
i have not used my credit card for almost past 4 months.
moreover, as i am out of station now, my father picked up the call and the person who talked with my father used EXTREMELY RUDE LAUNGUAGE CONTAINING UNPARLIAMENTARY WORDS.
as per the call, the said person told my father that the hdfc person has talked with me for 6 times. this is a PLAIN LIE. i had a call from hdfc bank in march end regarding payment of outstanding bill, which i had paid immediately. after that I DID NOT RECIEVE ANY CALL FROM HDFC BANK.
i want a complete written record of my credit card transactions for past months.
even my net banking account has been locked and my previous password is not working as a result i am unable to view anything about my debit and credit account.
i want all transactions from my debit and credit accounts to be put on hold from immediate effect.
if i will not get any explaination of the above said matter immediately and to my complete satisfaction, i shall:
1) lodge a complaint against hdfc bank in the banking greviances forum.
2) move to consumer court.
3) lodge a police complaint against the related employees and hdfc bank, stating verbal and mental abuse.
i believe i am a victim of fradualant credit card transactions and i know this is a very serious matter.
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Aug 14, 2020Complaint marked as Resolved