[Resolved] HDFC Bank — Penalty on late payment

[Resolved] HDFC Bank — Penalty on late payment

V Varun Shah from Ahmedabad, Gujarat

Hi, Actually lastime i forgot to pay my credit card bill.my due date was 3rd december 2008.After that i got a call from HDFC bank on 13th december 2008 and she told me that if i will pay cash on 15th december 2008 they will not give any penalty for this late payment.But when i got my statment for next month it shows 700Rs. penalty.After that i have complain to the hdfc bank on 24th december 2008 at 1pm.customet care people said that it is not our responsibility that collection department will say anything to recive payment.I told her that i aggree i have late payment but why collection department told like that "i[censored] pay on monday 15th december 2008 there will be no penalty ".what this rubbish? what we have to do? all banks cheat us like this...if i will not pay this time bill again they will charge penalty.Common man have to pay only penalty.Just i have share my incidence with u.everyday many people face this problem.What actions to be taken regarding this... Was this information helpful? No (0) Yes (0)
Aug 14, 2020 Complaint marked as Resolved
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Comments

ilayaraja

from Chennai, Tamil Nadu

Hi
i didnot apply any insurance alongwith my card. But i had received the bill for Bajaj alliance insurace in my credit card statement. Regarding that i contact the customer care centre to cancel. They informed me pay the amount and we refund it. So that i had paid the amount. But they unnecessarily elongating the cancelatin process. Next month i received second due of insurace. Again i informed customer care. But they informed you must pay the amount otherwise it goes to overdue. And also they torchered me to pay the amount. Pls help me.

ilayaraja

from Chennai, Tamil Nadu

Don't use hdfc credit card. It was a totally fraud bank

VIPIN ASIJA

from Akola, Maharashtra

I have received the credit card bill dtd 11.5.09 with payment due date 26.5.09. I will like to highlight that we receive bills after the due date. I received the Bill yesterday and am very disturbed to see that you have levied late fees charges of rs 350/- for no fault of ours. Why are we being expected to pay these charges? I am sorry to say that There is problem in your delivery system .Why don't you send the bills thru proper courier and avoid this problem?
We will not like to pay the late fees charges of Rs. 350/-+St& Ct.
We are very prompt in making our payments and am clearing the bill today itself vide cheque no 013341of hdfc bank for Rs 5630/- minus the late fees. We request you to kindly improve your delivery system so as to enable us to make payments in proper time.
Thanking you,
Regards,
vipin asija.

sagitta

from Mumbai, Maharashtra

HDFC BANK IS HORRENDOUS THEY ARE SNOBBISH BECAUSE THEY HAVE MOUNTAINS OF MONEY AND GIVE A TO THE CONSUMERS LIKE US WHO HAVE NOT MUCH TO DEPOSIT. THEY HAVE BIG FISH TO TAKE CARE. I SUGGEST WE SHOULD ALL BOYCOTT HDFC BANK AND PROPOGATE THIS MESSAGE TO ALL THE NOOK AND CORNER OF THE COUNTRY ONLY THEN THEY WILL WAKE UP AND THINK EVERY BUSINESS AND MONEY EARNING PROCESS SHOULD ALSO HAVE HUMANE FACE. HDFC IS THE GREATEST CHEATERS ALONG WITH THEIR MONEY COLLECTOR GOONS. I TELL YOU UNLESS EVEYONE DO NOT COLLECTEIVE WORK, WE WILL NEVER BE ABELE TO TEACH A LESSON TO SUCH THUGS... IF YOU KNOW HOW TO TWIT OR USE FACE BOOK, PLEASE PROPOGATE THE DEVIL'S INTENTION AND URGE EVERYONE TO BOYCOTT THIS MALLICE.