[Resolved] HDFC Bank — REWARD POINTS ENCASHMENT PENDING
MY CREDIT CARD NO [protected]
I REQUESTED FOR CANCELLATION OF THIS CARD IN SEPT 08, WITH A RIDER THAT SELF LEAVING COUNTRY FOR THREE MONTHS, HENCE SHOULD BE GIVEN 4 MONTHS TIME TO REDEEM MY REWARD POINTS, THOUGH MAIL WAS ACKNOWLEDGED NO REFERENCE WAS MADE IF PERTAINING MY REQUEST.
I requested for cancellation of my above mentioned card [protected] in Sept 2008,
as contrary to industry practices a lien was marked so as to keep this card, whereas I am using other bank credit card without any lien.
Anyways I had accumulated some reward points on said card and your representative had assured I can avail this offer even after cancellation of card.
I am leaving India for my offshore job at sea AND WOULD BE RETURNING AFTER 3 months,
I humbly request you to give me four months time from now so to claim my reward by encashing my points after returning home.
RM Devika RIC:
Hope a mild request while parting ways with once reputed and efficient bank will be favourably considered.
HENCE I SENT A REMINDER IN JAN 09, THE MAIL REMAIN UNANSWERED.
WEBSITE AS OF DATE IS NOT OPENING, TELECALLERS SAY THEY ARE NOT IN POSITION TO TAKE A DECISION.
Complaint marked as Resolved Aug 14, 2020
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