[Resolved]  HDFC Bank — Minimum Balance Charges

I opened an NRO account in estwhile Bank of Panjab, which subsequently merged with Centurion Bank> In this new bank, Centurion Punjab Bank, I had a balance of Rs 5299 on 1.1.2007 in my NRO account number [protected], where as minimum balance requirement was Rs 5000.

On 30.3.2007, the bank charged me Rs 830 as minimum balance charges, and this continued. To avoid further charges I deposited Rs 5000 in my account but deductions continued. When It was taken over by HDFC Bank on 1.7.2008, I had a balance of Rs 7117.82 but bank continued to Deduct Rs 827.25 per quarter from my account [protected]. On my visit to India in November 2009, I was shown a circular which read that my account dropped the stipulated Average Quarterly Balance required to be maintained for the account.

There is no mention of the amount of Average Quaretrly Balance. How I know what it is. I live abroad. I assumed that it is Rs 5000 and I deposited more and more money to see it is more than that but at no stage I was told that it is to be more than Rs 10000. Moreover the quartely charges of Rs 827.25 are very much exhorbitant and the Indian authorities should see that the bank donot charge that much money just for keeping a saving account in the bank.
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Aug 14, 2020
Complaint marked as Resolved 
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Centurion Bank Account — Deduction against AQB not maintained

Dear Sir,

I had open a Saving Bank Account with Centurian Bank of punjab East Patel Nagar Branch and minimum quaterly balance was Rs.25, 000/00.
Their insurance sales person Mr Javed visited no of times regarding AVIA INSURANCE, in which annual premium was Rs. 50, 000/00 along with they had upgraded my account with zero balance for a year.

In between CBOP has been taken over by HDFC bank.

In DEC 08 I had given a letter to the Branch Manager regading change the minimum AQB to Rs, 10, 000/00.
But now they are telling accoung can not degraded. You have to close the account and reopen an other account as per your requirment.
Also they are not returning back the deducted amount. Their behavior is very bad.

Vishanu kant
Its the same case with me too. I am going to contact bank first.
It is really boiling that the bank charges such a huge amount of charges for not maintaining the AQB(Average Quarterly Balance), which is exorbitant as compared to other banks. The bank has revised its AQB since April 2010 and while carefully verifying the bank statement after having charged Rs.830 for 3 times, it is noted that the bank statement contains the announcement next to an advertisement. Whereas, there is a important section below the statement, which talks other announcement apart from the increase in AQB indicating the clear cunning intention of bank to make the customer oversee this increase in AQB announcement which is placed next to an advertisement. The earlier minimum balance used to be Rs.2500 prior to this increase.
This is a clear cut malafide intention of the bank to secure income through exorbitant bank charges for not maintaining the AQB - I need to close my account if the bank charges are not revised.
Sir/Madam,
I Have been Charged Rs 827 on 15/09/2011 for Average Quarterly Balance (AQB)
But my account have more than avereage quartely Balance
Please look into the matter or else i will complain to consumer forum
Thanks
Details:
Account No. [protected]
For Period. 01/06/2011 to 30/09/2011
Name of Holder: Maya Parasrampuriya

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