[Resolved] HDFC Bank ERGO Medical Insurance / Fhpl — Insurance Claim Pending | |
Hi. Am Vikas Mehta. i had atken a Health Insurance policy from HDFC ERGO General Insurance on 23 Oct 2009. UHID NO. HDFC[protected]. REf No. HR[protected]. Claim id No. 1096/1 and 1097/1. Under above mentioned policy i was given a health indurance of rs.2,00,000. I was ill on 28 oct 09 and was admitted in balaji hospital in paschim vihar new delhi, referd from there to VIMHANS new delhi. a total bill amount came to near rs.49,000. asVIMHANS is not in HDFC ERGO General Insurance Cashless Hospitals i paid the bills in cash . Later on when i submitted all the documents to the FHPL New Delhi ( TPA for HDFC ERGO). The required documanetation ( bills , reports, doctor's prescription) evertything was submitted on 11 Nov 2009. After that again some issue was raised by FHPL for more documentation required from Balaji Hospital again on 25 Nov 2009 the required documents were submitted to FHPL New Delhi. From that date till today there is no solution or a documented reply from the FHPL or the HDFC ERGO. We have been doing constant follow up with FHPL offices in New Delhi & Hydrebad offices speaking to various individuals but nothi g is going in favour of the claim. Reauest you to please look into the matter and get it closed at the earliest. Regards Vikas Mehta [protected] Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 7 Comments | |
Comments
As there are no contact details, please contact the nos below and we will be happy to help you.
Helpline Number
LIFE INSURANCE
Toll free numbers Standard STD rates apply
MTNL/BSNL[protected] Tel (+[protected]
Tata[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Reliance[protected] SMS [protected]@56070
GENERAL INSURANCE
Toll free numbers Standard STD rates apply
Any Landline/Mobile[protected] Tel (+[protected]
MTNL/BSNL[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Helpline Number
LIFE INSURANCE
Toll free numbers Standard STD rates apply
MTNL/BSNL[protected] Tel (+[protected]
Tata[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Reliance[protected] SMS [protected]@56070
GENERAL INSURANCE
Toll free numbers Standard STD rates apply
Any Landline/Mobile[protected] Tel (+[protected]
MTNL/BSNL[protected] Fax (+[protected]
Bharti[protected] Email [protected]@bajajallianz.co.in
Policy No. OG[protected]-00023332.
Vijay Pant.
ID Card No. HFH[protected]
HDFC Argo General Insurance CO. Ltd.
Agent Name is Kavita / amrit.
Sub:- Cancellation for policy.
My Name is Vijay Pant, i have a bajaj allianz policy which i have taken behalf of hdfc bank since last year. and now i have renewed my policy in hdfc ergo by mistake which i don, t want to carry with me rgt now b, cos of any reason and i have registered my request in your customer care many times there was someone said to that will proceed in two days but unfortunately I could not received any call about the policy cancellation till now.hence I request you to cancel my policy as soon as possible. kindly do the needful.
Vijay Pant.
ID Card No. HFH[protected]
HDFC Argo General Insurance CO. Ltd.
Agent Name is Kavita / amrit.
Sub:- Cancellation for policy.
My Name is Vijay Pant, i have a bajaj allianz policy which i have taken behalf of hdfc bank since last year. and now i have renewed my policy in hdfc ergo by mistake which i don, t want to carry with me rgt now b, cos of any reason and i have registered my request in your customer care many times there was someone said to that will proceed in two days but unfortunately I could not received any call about the policy cancellation till now.hence I request you to cancel my policy as soon as possible. kindly do the needful.
patchy information
any written complaint
if no answer at the end of the month, pl.approach, Ombudsman office
any written complaint
if no answer at the end of the month, pl.approach, Ombudsman office
Insurance Claim Pending
Hi.
Am ashok kumar sharma. i had atken a Health Insurance policy from HDFC ERGO General Insurance on 18 july 2012.
hdfc ergo id NO. HN[protected].
Under above mentioned policy i was given a health indurance of rs.3, 00, 000.
I was ill on 10 DEC 2012 and was admitted in metro hospital in faridabad Haryana.
a total bill amount came to near rs.15, 600. Metro hospital made a fax to hdfc ergo office but no reply from the hdfc ergo. i paid the bills in cash .
Later on I ha been trying to Contact to hdfc help line, but massage comes all executive are busy at this time please hold the line, and after 5 or 10 minuets the call disconnected.
No buddy is ls available to attend the call.
Request you to please look into the matter and get it closed at the earliest.
Regards
ASHOK KLUMAR SHARMA
[protected]
Hi.
Am ashok kumar sharma. i had atken a Health Insurance policy from HDFC ERGO General Insurance on 18 july 2012.
hdfc ergo id NO. HN[protected].
Under above mentioned policy i was given a health indurance of rs.3, 00, 000.
I was ill on 10 DEC 2012 and was admitted in metro hospital in faridabad Haryana.
a total bill amount came to near rs.15, 600. Metro hospital made a fax to hdfc ergo office but no reply from the hdfc ergo. i paid the bills in cash .
Later on I ha been trying to Contact to hdfc help line, but massage comes all executive are busy at this time please hold the line, and after 5 or 10 minuets the call disconnected.
No buddy is ls available to attend the call.
Request you to please look into the matter and get it closed at the earliest.
Regards
ASHOK KLUMAR SHARMA
[protected]
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Bajaj Allianz General Insurance/ Health insurance — No actions taken on the request of cancellation of policy
I requested to cancell the policy taken by me customer care executive given me a complaint no 4186085 for this and said that your policy will be cancelled and the money will be refunded within 14 working days but till date after 4Months also no action taken.