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HDFC ERGO General Insurance Complaints & Reviews

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Last updated Apr 22, 2024
Complaints 178
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64
Unresolved
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HDFC ERGO General Insurance Phone Numbers

Phone
1800 2700 700
55
28
1800 2001 999
40
24
+91 22 6638 3600
15
23

HDFC ERGO General Insurance Website

HDFC ERGO General Insurance Head Office Address

165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate
Mumbai
Mumbai City District
Maharashtra
India
400020

HDFC ERGO General Insurance reviews & complaints page 9

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R
raju.nitture
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

duplicate policy of ergo

Address:Bidar, Karnataka

hi sir

i am Raju B Nitture from basavakalyan hdfce ergo apointed as dealer,in this case i have issued the cover note in the name of MR TAYAB as idv of 900000/- but when i called toll free no purpose of idv confirmation so thay told me this policy is inforce but idv is 769000/- but in my policy copy having idv 900000/- which has send u as a attachment pls see it sir
i am the agent what i am do sir, hdfc ergo co has doing...
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R
rahuldimble
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Termination of Policy

Address:Mumbai City, Maharashtra

Sir for some personal reason I want to Terminate My HDFC ERGO General Insurance Policy.

Please Do the Needful as soon as possible....
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F
Firoj.khan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reg: Problem in availing cashless claim due to wrong No Claim Bonus given by the insurance company

Address:Uttar Pradesh

Dear Sir,

I have bought a Maruti Suzuki Swift LDI from DD Motors in Dehra dun in 2008 and got my car insured by New India Insurance Company Limited. in after purchase 3 month it got banged in Feb 2009 I claimed for damaged parts in an accident. Company noted the same in its record. Later on while renewal of the insurance policy I got call from HDFC to renew it and they offered me less premium rather then other company's...
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S
shailesh gandhi
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

UNMEANINGFUL CLAIM REJECTION OF MEDICLAIM HAVING CLAIM NUMBER - 7968

Address:Ahmednagar, Maharashtra

I HAD BAUGHT A MEDICLAIME INSUARANCE OF MY FAMILY FROM HDFC ERGO GENERAL INSURANCE CO LTD HAVING POLICY NUMBER[protected].,
BUT WHEN I MAID CLAIM OF MY CHILD'S MEDICLAIM OF Rs.22500/- THE COMPONY REJECTED THAT CLAIM AND GAVE ME THE REASON OF NON COMPLIANCE OF THE REQUIRED DOCUMENTS FOR PASSING THE CLAIM, BUT SIR I HAVE PROOF THAT I HAD SUBMITTED THE REQUIRED DOCUMENTS FOR PASSING THE CLAIM AND ALSO HAVE A PRROF THAT THE...
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K
kishor797
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

claim for total loss

Address:Surat, Gujarat

Dear Sir/madam,
I had brough a new chevrolet cruze on April 16 2010 , which met with a serious accident on 24 july 2010 i.e in 3 months , and the car is claimed as total loss by the company, since then i have been calling agents of HDFC in surat and Ahmedabad, but still no result, my bank instalments are been paid regularly and i am not able to settle the matter because of lathergic work of hdfc insurance. They...
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P
pasupathyn
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pre Authorisation is denied

Address:Bangalore, Karnataka

Dear Sir,

Reference : My HDFC ERGO Family Mediclaim Policy No.50204032 PA.No.5651/1

Sir,

I got a call from hdfc credit card dept for having a cashless health card insurace from bajaj allianz. They told me that they will taked money from my credit card and pay to bajaj allianz and latter every month they will debit my credit card and i use to pay the money to my credit card a/c. All they told...
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G
gmayank85
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

untraceable car-insurance policy

Address:New Delhi, Delhi

This is regarding Car Registration No DL4CAJ8380.
Vehicle is Hyundai Accent Car, 2009 Model.
Car Owner: Manch Communications

Insurance paid via HDFC Bank Cheque No 0173216The Bank Statement clearly says that it is been transfered in HDFC Ergo GIC Ltd. Amount: Rs 14,946/-.(dated 4th september, 2009)

In the first place, the car owner never received the policy papers.
When for year 2010, the...
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A
Anil Mehrotra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

rEIMBURSEMENT OF AMOUNT

Address:Lucknow, Uttar Pradesh

Sir,

My vehicle Wagon R, Regn No UP 32 AF 8198 and insured through HDFC ERGO had met with an accident. As advised it was sent to an authorised work shop , repaired and returned. However, the reimbursement of the amount due to me has not been received as yet though on tele I have been informed by Shri Iftikhar( tele [protected]) that the cheque has been sent to me. I am, however, yet to receive the cheque.

It...
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M
Manoj C Ameer
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bad service

Address:Ernakulam, Kerala

Iam having My car insurance with HDFC ERGO Policy No.VP[protected]/R, will due on 14.04.2010. So far Ididnt get any mail/letter/calls from your side. Today I called up your Ernakulam Office (MG Road, Ravipuram) They dont have any idea about the renewal. Now they told me they cant renew my vehilce because its a 10 year old car. Why you people didnt call me before. this is not the service we expect from your side. Especially your...
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Y
yogesh balankhe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delayed Claim procss, No timely updates

HI

I have taken car insurance from HDFC Ergo . I have gone through terrible experience after submitting claim. It took almost one month to receive chque after continueoue follow up.Though i have submitted all address proof still my address is worngly mentioned in system. First they could not locate claim papers,i came to know this after repeated follow one week after submission. Helpdesk has no updates they asked to contact...
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V
vipin sreedharan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Medical Reimbursement

I had HDFC Ergo Life insurance policy last year. I submitted a reimbursement claim for an MRI scan done in 2009 March. I send the scanned copy of the Bill to the HDFC Agent. He told me to wait for some time as they were busy with their work because of financial year closing in March. Then I contacted him in April and he said they are positive about my claim. I asked him should I submit my Bill to HDFC ergo insurance. He asked me to keep the...
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D
Dr K Kishore Kumar
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Indifferent & Go to hell attitude

Indifferent & Go to Hell attitude

Dear Sirs,

I am the owner of Maruti 800 - KL 04 N 6996, registered in the name of Satheesh Kumar, my brother.

This was purchased from Indus Motors, Kochi and delivered at Kayamkulam on 31.10.2003.

Within a few days of the purchase, another vehicle made a dent on the back door.

I went to the Indus showroom to get this repaired....
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J
Jai Prakash Sharma
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong Address

Dear Sir,

My Policy No. is 50062926 and my Address is,
1. 146, New Kotgaon, Near Railway Crossing, Ghaziabad (U. P.), Pin- 201001.
2. C/O Mr. Narendra Singh, 217, Sddharth Enclave, Ram Nagar, Roorkee, Distt.Haridwar, (U.K.) .

The Policy Documents can be dilevered only on the above mentioned addresses.

Thanks....
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K
Kamlesh Chander Arora
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Yet to know what is the status of my mediclaim policy

I had made the payment vide cheque # 500005 drawn on HDFC Bank. The payment (Rs.13844/-)was debited to my A/C on 5thDec'09. I have been trying to contact hdfc ergo in delhi Mr Puneet Sachdeva(M [protected])& mumbai Ms Jaishree Rathore([protected])but to know avail. Can you help me....
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V
Vikas Mehta
from Jalandhar, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance Claim Pending

Hi.

Am Vikas Mehta. i had atken a Health Insurance policy from HDFC ERGO General Insurance on 23 Oct 2009.

UHID NO. HDFC[protected].

REf No. HR[protected].

Claim id No. 1096/1 and 1097/1.

Under above mentioned policy i was given a health indurance of rs.2,00,000.

I was ill on 28 oct 09 and was admitted in balaji hospital in paschim vihar new delhi,...
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gainspandan
from Barasat, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim

Re: 'HDFC ERGO GI Co Ltd=[protected]' Claim Ref. No.327413 (Dt.26.11.09)

Dear Sir,

Thanks for the responce and give me the information regarding discrepancy of <chassis no missing>.

I regret to inform you of your reason, discrepancy of <chassis no missing>.

How could you make the policy for the period from 3rd June 2008 to 2nd June 2009 without any chassis number?...
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R
Rajeev Sharma
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mediclaim rejected for Hospitalization of my Mother.

Hi,

I work with Freescale Semiconductor and we have a Mediclaim Policy with HDFCergo through Paramount Health Services(PHS) as TPA.I would like to register my complaint against PHS and HDFC Ergo.

PHS ID :- 2501197
Patient Name : Radha Devi


My Mother Complained of acute gidiness,headache and difficulty in walking in Early mroning Hours.I took her in Emergency to the Fortis Hospital...
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F
fabkem india
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

deficent service

We have an auto policy no VP[protected] valid as of 6/6/2009 for an honda accord car. We had requested an NCB certificate for the same to be delivered to us on the 6/6/2009 as well as forwarded advance payment on the `policy. However even after the visit of Ms Bhakti and Mr Sameer, associate Managers to our office and subsequent calls to them with an commitment to deliver our NCB certificate by the 6th, the same was not delivered nor were...
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