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HDFC ERGO General Insurance Complaints & Reviews

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Last updated Apr 22, 2024
Complaints 178
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64
Unresolved
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HDFC ERGO General Insurance Phone Numbers

Phone
1800 2700 700
55
28
1800 2001 999
40
24
+91 22 6638 3600
15
23

HDFC ERGO General Insurance Website

HDFC ERGO General Insurance Head Office Address

165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate
Mumbai
Mumbai City District
Maharashtra
India
400020

HDFC ERGO General Insurance reviews & complaints page 7

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M
mahaswetam
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Negligence & ignorance in returning documents

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.hdfcergo.com/Health-Insurance.html

HDFC ERGO ID : ER[protected]-01E Complain No. 12767602 dt. 10.11.15) This is a last reminder mail from my side, after several phone calls & reminders even lodging complains[protected] dt. 10.11.15) no action being taken till date, since I have submitted all the relevant documents to get back the original papers in Sept'15 end. Whereas, it's so important for me to get back my original documents after the claim got rejected, still only...
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U
Utpal Majumdar
from Kolkata, West Bengal
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Fraud

Address:Kolkata, West Bengal

Re : Vehicle No. WB-06-H-5868 (Mercedes- Benz) I have purchased Mercedes Benz being Model: BENZ C200 BLUE EFFIENCY BS IV financed by HDFC BANK under the HDFC Ergo Insurance operated by some Mr.Dipankar Ghosh (dipankar.[protected]@hdfcergo.com) It has not been stated in your email dated 14th July, 2015 that the cost of the alloy wheels are not being allowed. The discretion should be of the company i.e. Mercedes Benz Service Centre as to whether...
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A
Ajit Shankar
from New Delhi, Delhi
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non acceptance of police report

Address:New Delhi, Delhi

car front glass and rear glass broken police report made duly stamped by okhla phase iii new delhi survayor refusing to accept the report on the basis the diary no not there. as per court rulings intimation to police is a must and it had been followed. it is the duty of the survayor to go to police station to very whether it has been filed and make a report. thge survayor refuses to go to police. it is the duty of the survayor. refusal...
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B
beriwalnishant
from New Delhi, Delhi
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Unprofessional Company without any remorse.

Address:New Delhi, Delhi

Worst Customer Care I have an existing Car Insurance Policy#[protected] which expired on 22nd March as I missed to renew it. I immediately called customer care, provided my details and was assured on the process of "Vehicle inspection" that insurance will be done. I went online & registred for Vehicle Inspection against a Quote# MR[protected]. I got a calls on 25th March from the number "[protected]", the person offered...
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N
naroliya
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

PRIVATE CAR PACKAGE POLICY

Address:Gwalior, Madhya Pradesh

sir meri policy ka paisa vapis karane hetu manyavar nivedan hai ki car bajar or hdfc ergo ne meri policy ko cancil kar paisa vapis karne ko bola maine bajaj allinz se policy kara liya ab mera paisa vapis nahi de rahe mera car bajar or hdfc ergo se 7672 rs. dilane ki mehrwani kare ji dhanyabad ji my mobile n0 [protected]...
+2 photos
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Praveen Shivarathri
from Nellore, Andhra Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation of ERGO insurance policy that came with HDFC credit card

Address:Hyderabad, Andhra Pradesh

Hi, This is S. PRAVEEN KUMAR from Hyderabad. I had a really bad experience with HDFC Credit card & Ergo insurance recently.. I have recently received my HDFC platinum credit card ending with ****4045. The representative has informed about the insurance plan which they are offering with the credit card. I refused it directly as we had other insurance policies. They informed me that I have to cancel the insurance policy after...
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T
tarsem Kumar Saini
from Bathinda, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Application for cancellation of my HDFC ERGO - Health Policy and refund

Address:Chandigarh, Chandigarh

I am Tarsem Kumar .I have a credit card from HDFC bank. Card Number: [protected] I got a called from hdfc ERGO - Health Policy and told me about health insurance, HDFC ergo based on my credit card, I was not interested and refused the policy. He called me next day and force me to adopt this policy. i agreed with this. After few days i called to customer care regarding my credit card bill. He offer me new health policy and told me...
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B
BCDUTTA
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rejection of Cashless Claim Facility for Mrs Subhra Dutta at AMRI Hospitals, Kolkata

Address:Kolkata, West Bengal

I, Dr Balai Chandra Dutta, had Mediclaim Policy with M/s National Insurance Company since 01/08/2004 for myself, my wife Mrs Subhra Dutta & my son Sri Sayantan Dutta. I continued with the company and went on renewing our policy till 31/07/2012 uninterruptedly. Under the Policy portability facility I transferred our Policy from M/s National Insurance Company to M/s HDFC ERGO General Insurance Company with effect from 01/08/2012 and renewed...
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A
ankitgupta18541
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Molesting INDIAN Consumers using their agencies

Address:New Delhi, Delhi

I have been abused by HDFC ERGO's agency, while chasing for our car insurance, and when i approached to the corporate office regarding this misbehave /misconduct they said, we don't know anything, and today i have been feeling mentally harassed since 28/9/13. Seen was : My colleague got a call from [protected], Ms. Prabha, and she referred my name (Ankit Gupta)and said that the all proposals regarding talk has been done with...
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M
mits.kanani
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Renewal of Policy

Address:Dhanbad, Jharkhand

To, The Manager HDFC Bank Dhanbad Branch Sub: Maruti Swift JH10AC 2005 still not insured. Dear Sir, As you know my firm is an esteemed customer of your bank i.e A.MIT Coal Enterprise and the firm owns a White Maruti Swift with Reg no JH10AC 2005 and HDFC has even provided refinance on this asset. We had provided all required documents along with the cheque with the said amount to HDFC EGRO General Co Ltd. for renewal a...
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G
gangotritube
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

LAST 3 MONTH HEALTH CLAIM AMT. TILL DATE NOT RECEIVED

Address:Ahmedabad, Gujarat

DEAR SIR, I I HAVE PUT HEALTH CALIM FOR MY WIFE NAME MRS. RUPAL YOGESH PATIL, I HAVE SUBMITTED ALL REQUIRED DOCUMENTS, BUT SOME HOW TILL DATE NOT PAY SINGLE PENNY FROM HEALTH INSURANCE CO, ( HDFC ERGO, ) DETAILS ARE BELOW. NAME OF POLICYHOLDER;- YOGESH S PATIL OLD POLICY NO.[protected] RENEWL POLICY NO.[protected] (SILVER PLAN) DOCUMENT NUMBER MAA[protected] REGARDS, YOGESH PATIL CELL NO. [protected] ...
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D
DAYA SHANKAR GUPTA
from Nagpur, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Policy not received.no: 2950200487819200000

Address:Muzaffarpur, Bihar

I have not received policy no:[protected] till date at my native place ,Add-DAYA SHANKAR GUPTA. Road no; 03, Bela imali chouk.(kanhauli bishundutt). P.O: R.K.Ashram. P.S: MITHANPURA .Dist: MUZAFFARPUR PIN 843116. Please send my documents at my office add. mention below. M/S VASAVA ENGINEERING CONSTRUCTION. 38,INCOME TAX COLONY, GADGE NAGAR. HINGNA ROAD, NAGPUR-...
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M
moses98
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

did not get policy copy

Address:Pune, Maharashtra

dear,sir, i have done HDFC ERGO car insurance for my maruti eeco on 12 Feb 2013 the company parson gave me a copy of Acknowledgement Slip no.[protected] the payment i made by cheque No. SBI Bank 687796 of Rs.5922/-. which is debited from my account.
the company parson tolled me that policy copy you will get it by courier within 3 days But until today i have not got anything even i have not got any call from company or company parson...
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D
dayaking
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Car Insurance claim denies with Lame excuses

Address:Karnataka

Dear Sir/Madam,

I am finding myself a victim of false selling of insurance with my car insurance. The insurance is provided by Royal Sundaram [RSM], my previous Insurer was HDFC Ergo. I need your help in taking it forward. Let me summarize the case as below.


Car purchased on OCT 2009 : Indica Vista : Bangalore registration

First Year Insurance : Royal Sundaram : Claimed Insurance...
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K
k831985d
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

HEALTHY CARD FORCIBLY BY PRASANNA - 08067235710

Address:Bangalore, Karnataka

This is to inform that your Bank executive has forcibly activated ERGO HEALTH Insurance along with my credit card.

This is an unwanted service but he forcibly activated .I have already raised complaints which am giving the details below as well as am forwarding my Policy Number which i want to cancel and further no questioned asked from the Bank.


Credit card No.[protected]


DOB:...
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U
umeshkothari
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not Received Claim

Address:Ahmedabad, Gujarat

Respected Sir,

My name is Umesh Kothari. My details regarding claim is here under:

Policy Number: 51008228

UHID No.: 833350

Employee ID: HN[protected]

Claim ID: 47730/1

Date of Admission: 15/07/2012

Date of Discharge: 21/07/2012

Date of submission all the relevant documents to the Ahmedabad FHPL office: 24/07/2012:br...
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Gaurav Shankhdhar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical and Irresponsible HDFC Ergo

Address:Bangalore, Karnataka

Unethical and Irresponsible HDFC ERGO General Insurance Company Limited, I calld up their customer care 2 renew my car insurance only 2 inform that policy has been canceled in Nov 2011 due to Check dishonor. I have bank statement with details of successful bank transaction. This is sheer irresponsibility on their part and unethical practice. Because their irresponsible behavior i am running my car without any insurance for 10-11 months. The...
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P
parnesrikanth
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against HDFC ERGO – Health Policy

Address:Andhra Pradesh

This is P Srikanth Reddy My policy number is 50706901 Refernce number is : HN[protected] mail id: [protected]@programmer.net
Sir,
I was admitted in care hospital regarding chest pain on (04.02.2012 to 06.02.2012)
That day means 4th Feb 2012 I admitted in care hospital emergency ward at night 9.30pm regarding savior chest pain. Dr Sunil Kapoor was treated me after tests and taking medicines I was discharged on 6th Feb...
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N
neelimaedu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Claim never responded

Address:Visakhapatnam, Andhra Pradesh

Hi,
I am writing with reference to my Request no : 433217 with my Claim id no-30921 of HDFC ERGO Family Health Plan. I now feel I made a big mistake in investing in this plan. I submitted all the original bills and documents for my Mothers illness and I was not getting any responses. So, I approached them through calls and mails many times, Finally they responded and they asked for new docs. Again, After continuous followup up of mine.....
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chandrakumar s mehta
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not Renewal

Address:Surat, Gujarat

Respected sir - Do not Renewal the Policy no[protected]personal accident insurance policy, do no t debit from my bank account...
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