Claimed

HDFC ERGO General Insurance Complaints & Reviews

1.8
Last updated Apr 16, 2024
Complaints 177
Resolved
64
Unresolved
113
Quick Links
Statistics
Share
Contacts

File a complaint to HDFC ERGO General Insurance

Having problems with HDFC ERGO General Insurance?

File a complaint and get it resolved by HDFC ERGO General Insurance customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
HDFC ERGO General Insurance
Customer Service Contacts

HDFC ERGO General Insurance Phone Numbers

Phone
1800 2700 700
55
28
1800 2001 999
40
24
+91 22 6638 3600
15
23

HDFC ERGO General Insurance Website

HDFC ERGO General Insurance Head Office Address

165-166 Backbay Reclamation, H. T. Parekh Marg, Churchgate
Mumbai
Mumbai City District
Maharashtra
India
400020

HDFC ERGO General Insurance reviews & complaints page 3

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
vijaymadh
from Ahmedabad, Gujarat
May 7, 2022
Report
Copy

Health Claim Settlement Hassle

Address:Pune,India

I hold Policy I hold this policy#[protected] 000 with HDFC ERGO. I have registered 3 Claims with the policy and They are asking me different type of documents. I have submitted documents still they ask for the same document again and again. I do not understand their query and there is no human I can talk to in the regard.

I have submitted all documents I received from hospital they still ask the same document again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nagaraja K M
Apr 25, 2022
Report
Copy

Lethargic service and False report by HDFC

Address:Banashankari 2nd Stage, Bangalore

False report by HDFC Ergo on vehicle inspection.

I cancelled my request for insurance with your agent as the team was lethargic in responding and failed to arrange for
inspection in 5 days.

"We wish to inform you that the inspection of your vehicle MAHINDRA. XUV 300 W8 (O) PETROL with Reg. No. KA-51-xx-xxxx was done
on 05/04/2022 by our surveyor. We regret to convey that we would not be able to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nishkarsh soni
from Varanasi, Uttar Pradesh
Mar 3, 2022
Report
Copy

Creating trouble to give claim

Hdfc ergo is denying the final approval bill at the last moment for no reason. Unnecessary harrasing the senior citizens. Creating confusion for no use. Please take strict action against the company....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
suresh_naidu1
from Bengaluru, Karnataka
Mar 2, 2022
Mar 2, 2022
This thread was updated on Mar 2, 2022
Report
Copy

Medical Insurance prenumbered receipt I have a medical insurance. The insurance company (HDFC) and the third party involved (Med

Address:IBM India, Orion Building, Gacchibowli

Medical Insurance — prenumbered receipt
I have a medical insurance. The insurance company (HDFC) and the third party involved (Mediassit India TPA Pvt. Ltd.) are rejecting the medical bills saying that those are pre number even though they have doctor signature and stamp...
+2 photos
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
P
Pavithra1022
from Bengaluru, Karnataka
Feb 17, 2022
Report
Copy

Cancelation of my policy

Hi Sir/Madam,
Myself pavithra. I am having a health insurance policy in HDFC ERGO and I suppose to renewal it last month. But I told many times to cancel this policy. Still I am receiving payment reminder message again and again for my mail as well as by SMS. I am getting heritated day by day by receiving this message. Please stop receiving this msg again and again. Below is the link which I am getting again and again to make payment...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Anand Mainkar
from Igatpuri, Maharashtra
Jan 20, 2022
Feb 3, 2022
This thread was updated on Feb 3, 2022
Report
Copy

HDFC ERGO issue Policy on Incomplete form

Address:Koparkhairne

Dear Respected Sirs,

With reference to Grievance for Registration No:PRSEC/E/2021/32756, And IRDA Token Number --[protected] and below email communication, IRDA not yet took action against HDFC ERGO for issuing insurance policy with incomplete proposal form and without doing KYC. For more details please refer attachments as follow documents:-

1. Attch 3 HDFC EGRO complaints-data-format
2. Attch 1 9th...
Helpful
1 other people found this review helpful
1 found this helpful
1 Comment
Report
Copy
S
shashank1512
from Pune, Maharashtra
Jan 20, 2022
Report
Copy

Damages not covered and Unprofessional behavior of HDFC Ergo Surveyor Arun Kumar Singh

Hi Team,
I am using multiple services of HDFC and a loyal customer of HDFC having my vehicle, health insurance, fastag and Saving accounts of me and my family with HDFC.
I met with an accident and claimed my car insurance but HDFC surveyor is unnecessary arguing and misbehaving me. He is providing all invalid points and not giving any logical justification for not covering all the damages. I never expected such harassment...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dharam meerut
Jan 12, 2022
Report
Copy

Amt deducted from a/c but not credited in hdfc ergo

Address:1st floor,hdfc house,backbay reclamation ,h.t parekh marg, churchgate,mumbai-400020

We made a payment of rs.17198 to hdfc ergo on date[protected] and amt also deducted from axis bank. but it is neither credited in hdfc ergo nor it is returned to my a/c .after the payment, i got the transaction confirmation msg also. please look into the matter and do the needful....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
aporwal86
from udaipur, Rajasthan
Jan 9, 2022
Report
Copy

Claim

I have Insurance from HDFC ERGO, as per my policy I am entitled for Rs.5000 reimbursement for preventive health check up.

I completed the same but I am following with company to reimburse the amount to me.

I have sent many emails and correspondence to get the reimbursement but still I am not receiving any response from the team.

kindly take necessary action

yours faithfully br...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
narendra presad upadhyay
Dec 28, 2021
Report
Copy

The claim not yet settled, and renewed policy copy not yet received

Address:302 CONCORD APARTMENT . 7/90 SWAROOP NAGAR . KNAPUR

I, mohini upadhyay is having health insurance p0licy.
Policy no aa[protected]
i sumitted the settlement of expences made on sergery. Part payment was settled at hospital, part is left. I submitted the whole document at hdfc ergo office mall road kanpur on 20/02 2021. They kept paper pending, no reply and returned paper after 9 months

also i got the policy renewed for 2021-22, but hard copy not yet receive, in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
miteshMumbai
from Mumbai, Maharashtra
Dec 4, 2021
Report
Copy

Car Insurance-MH47AN8795

Address:903,Emral isle, royal palms aarey colony goregaon east mumbai 67

This is the complaint regarding My four wheeler car Maruti Suzuki Swift MH47AN8795.

I bought insurance from HDFC Ergo in Jan'21 and they committed to give best service in all terms of damage of my vehicle.

in June or July'21 my vehicle got damaged (Bonnet damage) due to natural cause heavy wind a brick fallen on bonnet of vehicle and i was not available in my working town Mumbai due to pandemic and lockdown situation...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Durre Hussein
Nov 25, 2021
Report
Copy

Refund request being rejected

Hi,

Lady patient around 60 years complaint for abdomen pain was hospitalized and treated in Hyderabad for which bill amount was more than 5, 00, 000/- INR for which we applied for refund against HDFC ergo top-up insurance whose prerequisite was 3, 00, 000 deductable, now we after submitting every single document we are claiming for that 2, 00, 000 request is being rejected stating insurer did not informed about disease at...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishnudev Jayaram
from Kayankulam, Kerala
Nov 23, 2021
Report
Copy

Foul play and Inhumane policy enforcement

I took a health insurance (policy no[protected] for my mom on credit card emi. A few days back when I checked the status of the policy it was inactive. The customer care told me that, there was new RBI regulation and auto debiting EMI has been stopped and due to no paying the emi the policy has been stopped and I have to take a new policy.

I asked them why they haven't informed me. Then they also told me that they...
Helpful
2 other people found this review helpful
2 found this helpful
Write a comment
Report
Copy
D
Dinash1234
from Mumbai, Maharashtra
Nov 18, 2021
Report
Copy

Too much time taken but no update till now

Hello

Sir/Mam

Claim No. RR-PA[protected]

it is already too much time and there, s still no update in claim and also no one come or call for survey, and also you have reach your own 21 days wait time so, It, s totally ridiculas that such big company hdfc ergo is working so slow and not update things on time, and even you did, nt even call or contact me.
I kindly request you that please do,...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
satyamiitr
from Delhi, Delhi
Nov 16, 2021
Report
Copy

Death claim against car finance

Address:z85 a u/g/F Floor front side uttam nagar west delhi 59

Dear Sir

Myself Satyendra Singh, One of My friend Late Nahid Islam, She finance on 02/02/2018 a car from Maruti through HDFC Auto car Loan ( Loan Account no.[protected] Also Note HDFC ERGO Finance has given Cover secure Policy No. [protected] all detail has been done from (Prayagraj) Allahabad home town.

In the month of April She lost her life due to Covid-19 on dated 19/04/2021. after that we applied for...
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Swetha Daniel
Oct 21, 2021
Report
Copy

Mirevenue hold through GEFU

Why my account is on hold of 13188 I want my money back...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SURESHsemar
from Salem, Tamil Nadu
Oct 16, 2021
Oct 18, 2021
This thread was updated on Oct 18, 2021
Report
Copy

HDFC Bank Credit Card Cancellation of one assist membershiP

Address:SALEM

Dear sir,
Cancellation of One Assist Membership
I am a HDFC bank credit card holder . The bank has auto debited a particular amount from my credit card number ending with 5321 without my concern every year . I am not interested in this service and don't want this membership any more. So cancel the membership

Name :- SURESH.M
Mobile No. :- [protected]
Credit Card Number Ending :-5321...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
I am availing this insurance from 07 Aug 2013 with No claim.

This was first time when I was forced to take mediclaim for my wife Deepika Agrawal in July 2021 . However My mediclaim was rejected by HDFC ergo health insurance (which was take over from Apollo Munich.

The policy which was issued me clearly mention that hysterectomy treatment is acceptable after waiting period of 2 year without any break . I am availing...
+6 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
tarunsingh@1
from Faizabad, Uttar Pradesh
Sep 18, 2021
Report
Copy

irregular courier services

Address:plot no 33/1 niyawa above ghar jaisa resturant Faizabad 224001

Dear Concern,
Our courier service vendor very irregular service he didn't come to pick up pack and when we call he didn't pick up call even if pick disconnect call so we have to change your courier service to another services his contact no [protected] at Faizabad Banch 224001...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Saurabh117
from Gurgaon, Haryana
Sep 13, 2021
Sep 14, 2021
This thread was updated on Sep 14, 2021
Report
Copy

Failed transaction

On September 12th while purchasing a car insurance policy on HDFC ergo Website, I did a UPI Transaction of 5205 Rs. From My ICICI account (Mobile Number- [protected], Car Number- DL02C AU 9827) . Money got debited from my account but policy has not been issued(Screenshot attached)

UPI Ref no.[protected]

Kindly revert the amount back into my account else I will contact RBI Ombudsman....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy