HDFC Bank Complaints & Reviews

I had my salary account in HDFC bank pertaining to my first job. In feb 2008 I changed my job and opened new salary account in another bank as per convenience.
I kept my HDFC salary account open with balance of Rs. 1300 in view of reusing it if required. But from Feb 2008 I never transacted HDFC account as it was not needed. Till May 2009 , I had balance of Rs 1300 as it is in my account(have statement copy of it) then after I did not received statements for next 2 quarters. After that when I received statement for Feb 2010, my closing balance was zero.
When enquired, bank stated that they have converted my salary account to saving and have charged me for not maintaining minimum balance in saving account. In reply when I asked for register or postal acknowledgement before the account conversion, they had no answer.I never received any such notce from bank regarding account conversion and this has taken place without my knowledge.
I informed the bank that I had taken efforts to get my account closed well in advance(before this deduction happened) but everytime branch finance kept providing wrong information to my parents regarding closing process. At the end when I personally visited the bank (local as well home branch) and discussed the issue with them, I came to know that local branch had given wrong information because of which I could not close my account previously and then this deduction took place.
I brought this entire scenario into bank’s notice. But on this they agreed to close my account with out paying remaining charged but refused to refund my already deducted amount. When enquired for the reason that why the reversal is not possible, I had simply been told not possible without any firm reasoning.
Being the bank transaction I do not understand that how come reversals are not possible for wrong transactions. I have enough number mail trails explaining the scenario to bank and vice versa.
Request you to help me on this issue ASAP.

hi Dear Aritel

i am you airtel costumer I have before 20 day I face this problem I have 2time compliant in you costumer care but not sort out this problem pls as to as possible sort out this problem my Mob : no is [protected]
Regd Dharmveer kumar
[protected]

Hi,

I am a HDFC bank personnel loan customer. I paid 12 EMIs. Unfortunately, my last month EMI got delayed for 10 days. The bank executives called my old company employees and colleagues and told them I am not making the EMI payment of the HDFC bank

I resigned from the company 2 years back and i dont have much contact with that people. I had given my home landline number. instead of calling my old colleagues they should have called in my home number right?

However they charged me 450 rs for NEFT bounce and 12% as late penalty charges. Can I take any action against the bank for making black mark on my name?

Thanks

I am a long time customer of HDFC Bank Savings Account. The customercare of this bank is so horrible that one cannot find any option to speak to a customercare officer over phone. Apart from that, despite asking for several times and with repeated reminders, they just do not send me any kind of account statements whatsoever. My e-mail id is updated with them and still I do not get anything of statement sort in my mailbox while I receive alerts like debits and credits on my mailbox.

Hi!

The issue started when I applied for a new Debit Card as the one I am having is too old.

The card had reached my home branch at Charmwood Village and they called me to collect the card.

Once I went there, the bank official asked me to join their SIP/Pension Plan or take any bank loan or else I need to close my bank account on the spot.

I have registered a complaint with their telebanking but turned out to be useless as even after the promised 7 days no feedback yet.

The brach employee harrassed me infront of the other customers and they have spoiled work of that as I had to take a leave to go there. Kindly suggest how to complain against them.

Hi,

I have been struggling with telemarketing calls from HDFC Bank for quite some time now. Every day i am getting one or 2 calls for credit card of personal loans and is really disturbing. Today i got another call from [protected]. I have few messages as well in which they have asked me to contact those numbers if i am interested in applying for cards or loans. Please take cation against this.

Rajesh

i have a hero honda hunk finance from hdfc bank in nov. 2008 for two years emi.
i am regularly paying my loan emi by ecs system from state bank of india
my feb. 2010 emi debit in my account no[protected] from state bank of india to hdfc bank
but i have recived a call from hdfc bank on feb month 2010 and executive said to me your feb 2010 month emi is bounce
so that i have paid my emi by cash in safdarjung ecnlave branch but after check in my account emi of feb 2010 also debit to hdfc bank by ecs system from SBI account
my loan account no. is 14157183 and my mobile no. is [protected]
pls contact to me for solve my problem against loan

Dear Sir/Madam,

I am varun gupta, living in Mandsaur M.P. and i am working in Shriram Fortune Solution Ltd., I having salary a/c in HDFC BANK. (A/c No. [protected]) As on the date of 6 April 2010, at the time of 3:34pm I was withdraw the amount of 6000/- Rs. from that HDFC Bank main branch ATM and rush to deposit that amount in just (100meter) Nearly other bank (Axis), and given that amount for deposit in my Axis bank A/c to the trailer in the summery of note one 500rs note is fake the note is checked by trailer and told me that one note is fake so I took back and fastly rush to the HDFC Bank and complaint to the manager, that I am getting one 500rs. Fake note from your Bank's ATM currently and I having the sms alert from the HDFC BANK, then the manager check their CCTV Camera recording in that ATM and in that recording they get my money withdrawing video and during that withdrawing my uncle is also with me outside of ATM, so I spoke to the Bank Branch Manager please solve this problem and replace this 500rs. Note, but after the finding my video the manager hasn't take any responsibility and said they will not replace that 500rs. Note and bad behave with me.

So Sir/ Madam Kindly please help me out for my complaint against that Bank,

Thank You

With Regards
Varun Gupta
[protected]
Mandsaur (M.P.)

I have made a wire transfer to my supplier account on 22nd March 2010 and todate, 6th April they still have not received the money but my banker said the money has been deposited to the account on the day itself. I dont know whether it is appropriate to disclose my supplier's information in this column. Can HDFC Bank contact me for the details needed?

Best regards
Joanne

Hdfc bank has charged me for accessing my card with other ATM machines and that too not once but 5 times. I have two accounts with Hdfc bank and both accounts are linked to same debit card, One is with pune brance and second account is with borivali branch. I had shifted permanaently to mumbai hence I had applied for closing my pune branch's account and kept balance nil. One of them is having balance another is not having any balance since i had applied for closing the account. Still when I access my debit card in ATM machines other then hdfc bank then they charge me and says there is no balance in my account. This is a blunder. One i am not getting the money when i want and two charges that are unnecessary.

on 5th april 2010 around 7pm,i went to withdraw cash in hdfc bank atm(banaswadi branch).my account no is[protected].when i tried to withdraw an amount of RS 2600 .THE ATM didnot dispense the cash nor the text slip,instead showed that transaction time is over.then i went to an sbi atm.there i checked my balance an saw that Rs.2600 have been debited from my account,so i am facing problem by this inconvenience.Hope my problem will b processed soon.

Hi Sir/Mam,

I was just harrassed again by HDFC collection center Phone no.[protected]
[protected], [protected], [protected], [protected]. They call by changing their name, Arun calls me every time. Few years back, Somebody stolem my credit card and used it, I lodged a FIR against it, sent a copy to HDFC bank and I was/am ready to help and go everywhere for the enquiry purpose if police or Bank people want, but bank is not cooperating at all, bank did not even bother about enquiry. Bank is trying to put illegal pressure on me and trying to recover that amount from me. Bank has given this case to some collection agency and some very cheap people keeps me calling and harras me. Also they have started calling at my work. I am very much worried about this...Do I have any right to stop and raise my voice against this injustice. Please guide me or I will also have to go illegal to stop that and I don't want that as I have some faith that some rule/rights can help me...Please help

Iam an account holder of HDFC BANK. And I had been to SBI ATM in Richards Park Road near Frazer Town to withdraw Rs 8500 on 3/4/2010. And i faced a very big problem when i gave a withdrawal option i got a message stating that "UNABLE TO PROCESS" and later i got a message on my mobile phone that the amount Rs 8500/- has debited from my account. Later i checked my balance, i saw the amount is deducted from my account. When i called SBI ATM customer care, one of the agent asked me to contact HDFC BANK as am account holder of that bank. And when i tried calling HDFC Customer care, i heard on call that customer care agents doesn't work on week ends. I had to wait till monday and call to customer care and launch a complaint. After launching the complaint the agent told me to wait for 12 working days. For the problem of bankers why do customers have to suffer?

And ATM machines of SBI, CANARA BANK'S are useless.

I had applied for car loan via Carwale.com, i got a call from HDFC Finance branch, SCB Express building, ITO, New Delhi, the loan for used car loan was approved but not disbursed. in the mean while i got another option of a used car loan by Mahindra first choice. the loan was converted to used car loan the verification/evaluation of the car was done after a week. Even after two weeks of the evaluation and booking of the car for three weeks the loan is still not disbursed. on every call a commitment of disbursal of loan in 2-3 hrs when call is in morning after that the loan disbursal is shifted to next day this is happening since 1 week and i'm getting calls from the dealer for delivery of the car i'm stuck up with this company and have wasted 3 weeks of precious time dont know what to do????

some help is requested if the consumer complaints website can provide me some assistance.

I had taken a Personal Loan from HDFC bank , around 2 months ago .
They did not provided me with any documents initially .They came to my house
And took my signatures on many forms and did not let me read it completely
As there was a huge bunch of forms and they said that these are simple loan application and I will get all those documents by post .
My loan was approved and everything went on smoothly , but now I got a call from
Max insurance saying that I had applied for insurance with loan , and with premium of 52000.They confirmed that HDFC even provided them with a signed cheque of 52000.
Now if I call HDFC for any clarification , they either hang up my call or promise me call back , which is never done or say that the concerned person is not available.
I get call from Max insurance everyday and they are forcing the insurance upon me ,
Which I don’t want to take.
I don’t know what to do as I don’t get any response from HDFC and people from
MAX insurance are harassing me.
Please help.
My number is [protected]

Sir,
I,Paramjeet Singh working with Mahindra Tractors Ltd, Mohali area office as a Sr.Territory manager ( [protected] ) having a salary account ([protected]) with H.D.F.C bank at Mumbai office.

My account has been hold by HDFC Bank mohali office, on 25 march 2010 by unauthorized manner .I came to know from HDFC Sector 35 branch that my account has been debited against credit card payment, but I have never given a request of HDFC credit card nor used it.
When i inform this to HDFC Bank head as well as head of credit card department they said that card is issued to me on 25/08/2008. But I have opened my account just one month back. Now they are saying that they will debit the concerned amount from my account on behalf of credit card payment which I have never used nor applied for it.

Cordially
Paramjeet Singh
Mbl #: [protected]

I was an HDFC card holder 4 years before. Due to my financial problem i couldnt made the payments in time.

Later I was approched by one HDFC key official Mr.Manjunathan from Tiruvanmiyur Branch, and he has promised me that if I paid Rs.10,000/- all my debts will be cleared. (my total card value is Rs.15,000/-) I've trusted them and paid the said amount. I was not aware of the NOC letter or any kind of settlement clearance certificate (which was not even informed by the employee) at the time of settlement.

Recently I came to knew that my name is included in the defaulters list.

I was became victim in this banking trap.

I write a mail to HDFC grievances today and waiting for the reply. Hope everything will sort out soon.

Hi Sir / Mandan.

I am a credit card A/C holder of HDFC bank Cards No: - [protected] where due some unavoidable circumstances was able to make the payment for the month of March 2010. In accordance to which received a call from a Person Name: - Atulya Chopra stating that he is calling from Bank on the[protected] for payment collection as it is due this call lasted for 20 Min. On that call, itself these people harnessed and threaten me even after telling him what my intentions were about the payment and when I will make the payment.
Mr. Atulya Chopra called me again and harnessed me, just to add one sentence he use on that call which in Hindi was oye bikhari paisa kab de ga and then starting abusing me and kept on saying kis ko camplaint kare ga .
Then on 27/03/2010, another person named Nikhil called at 9:30 AM when I have was at home and my father a retired person ,who is a BP and sugar patient received this call where he has nothing to do with my finances. The person harassed and threaten him with abusive language and one sentence he use on that call which in Hindi was Arre bhudde bikhari bangaye ho kya . tumare khandan main koi paisa dene wala nahi hai . After this call, due to that harassment and metal stress which bank gave to my father he was so much upset that he was not well for 3 days.
The things did not stop there, and then on[protected] another person named Mr.Jasbhir call in my absence and spoke to my sister in between 4:20 to 4:25 PM did the same things.
When asked from the bank they have told me that all these call which was made to me and family are recorded.

I am have filed a case against the bank as they have given threats, harassed me and my family more than that they have given mental distress to my father and released my personal financial information to 3rd party.
All the above mention comes under the following RBI acts:
• Fair Practices Code for Lenders” in May 2003.
• Right to privacy.
I escalated the matter to the bank authorities but they have not given me a appropriate response.
Please advise.

On March 10, 2010, I had lodged a complaint against a cash deduction of Rs 3000/- from my A/C [protected] of HDFC bank, but I had lodged a complaint to the VimanNagar branck to which I was told that the cash will be refunded to my A/C within 12 working days but I received only Rs 2000/-. I had again lodged a complaint about the remaining amount to which I get a call from the HDFC callcenter saying that the amount of Rs 1000/- was withdrawn by myself. Astonishingly, I was shocked on hearing this and I am unfortunately sorry to say that a bank like HDFC would be so careless about handling the transactions from ATM of any banks.

I am totally actless and I do not know how to go with this issue and from whom should I take help, because money is money I cannot think of loosing Rs 1000/- just for their silly mistake. I look forward for a positive consideration towards my issue

This is Akash Inderpal & my HDFC two wheeler loan number is 15654622 . last month in march my ECS was reversed due to unsufficient balance but on that point of time I had balance in my account & you have reversed the ECS after that I have call to your customer care & called for executive to collect the payment & 9th of march I have paid the amount of EMI & the RT no[protected] dated -09/03/2010 to HDFC & my bank has been charged me 221/-rs for reversal chaerges but HDFC bank has been again presented my ECS ON 15/03/2010 & MY bank again charged me for reversal on 15/03/2010 even i have already paid the amount on 09/03/2010 & inform to the bank also that i have paid the amount.....
so, kindly check & resolve it