[Resolved] Hero Honda — bad service | |||
I hav a hreo honda Pleasure which self start was not working . I went to service center they told that battery is low without even starting the vehicle . I told him to repair it they told me that it is not repaired over here and told me to go to a local battery shop and charge it . When i went to the battery shop i was told to go to service center and to bring the battery as opening the vehicle was to be done by service center only . Ans so i went but in service center i was told to come next day and when i reached next day they told me to come next day and ther is no one to even recive a complain about it . so please kindly help me . I am from India ,M.P.,Jabalpur . my email id : [protected]@gmail.com Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 16 Comments | |||
Comments
Dear Sir/Madam,
I have purchased hero honda passion pro from Perfect Rajkot.
I am very happy from there.
Today, i have done first service of my bike at KARAN ENTERPRISE AT JAMNAGAR GUJARAT.
when i gone to service station for pick up my bike, then i found that some scraches on back side black guard and some on petrol tank, i told to mr. Mayurbhai who is sitted as a incharge that this scraches created during your service so please change me back side black guard so he didnt any response
and denial my request.
so please do the needful ASAP.
I have purchased hero honda passion pro from Perfect Rajkot.
I am very happy from there.
Today, i have done first service of my bike at KARAN ENTERPRISE AT JAMNAGAR GUJARAT.
when i gone to service station for pick up my bike, then i found that some scraches on back side black guard and some on petrol tank, i told to mr. Mayurbhai who is sitted as a incharge that this scraches created during your service so please change me back side black guard so he didnt any response
and denial my request.
so please do the needful ASAP.
i gave my hero honda for service and it was a free 2nd service but they removed all accesories but they telling they dint did tht so plz check it
I am Rajesh.my bike hero honda hunk dss.purchase date 03/02/10.my bike rear shocker oil leak and noise, eng oil paking leak, poor pick up.my complaint no slove in your authoried delears B.P.S motors and Mahaveer motors.No sasified anser in b.p.s motors and mahaveer motors.
So please sir solve my bike complaints.
Regads
Rajesh kumar saini
Bike no-RJ14 US 9135
Mobile No-[protected]
So please sir solve my bike complaints.
Regads
Rajesh kumar saini
Bike no-RJ14 US 9135
Mobile No-[protected]
I HAVE PURCHASE DPASSION PRO DATED ON 21/08/2009, BY YOUR JODHPUR DELEAR MAHENDRA MOTER
I DRIVE THIS BIKE SO FIND OUT STARTING & MOTER CYCLE IN CASE SLOW SPEED, I HAVE TOLD ALL PROBLEMS IN JODHPUR MAHENDRA MOTER SERVICES CENTER . BUT NOT RESPONSE BY SERVICES CENTER MANAGER. AND MANY TIME CHECK MY MOTER IN SERVICES CENTER BUT NOT SOLVE MY PROBLEMS . SO PLEASE HELP ME
I DRIVE THIS BIKE SO FIND OUT STARTING & MOTER CYCLE IN CASE SLOW SPEED, I HAVE TOLD ALL PROBLEMS IN JODHPUR MAHENDRA MOTER SERVICES CENTER . BUT NOT RESPONSE BY SERVICES CENTER MANAGER. AND MANY TIME CHECK MY MOTER IN SERVICES CENTER BUT NOT SOLVE MY PROBLEMS . SO PLEASE HELP ME
HAVE PURCHASE DPASSION PRO DATED ON 21/08/2009, BY YOUR JODHPUR DELEAR MAHENDRA MOTER
I DRIVE THIS BIKE SO FIND OUT STARTING & MOTER CYCLE IN CASE SLOW SPEED, I HAVE TOLD ALL PROBLEMS IN JODHPUR MAHENDRA MOTER SERVICES CENTER . BUT NOT RESPONSE BY SERVICES CENTER MANAGER. AND MANY TIME CHECK MY MOTER IN SERVICES CENTER BUT NOT SOLVE MY PROBLEMS . SO PLEASE HELP ME
regards
jitendra songara
motercycle no RJ19-SN-4648
MOBILE NO :- [protected]
I DRIVE THIS BIKE SO FIND OUT STARTING & MOTER CYCLE IN CASE SLOW SPEED, I HAVE TOLD ALL PROBLEMS IN JODHPUR MAHENDRA MOTER SERVICES CENTER . BUT NOT RESPONSE BY SERVICES CENTER MANAGER. AND MANY TIME CHECK MY MOTER IN SERVICES CENTER BUT NOT SOLVE MY PROBLEMS . SO PLEASE HELP ME
regards
jitendra songara
motercycle no RJ19-SN-4648
MOBILE NO :- [protected]
Dear Sir,
sub:-unsatisfied service of service centre vishal motors sekh pur unnao(up)
with reference to above we repaired left side socker on your authorized service centre on 31.03.2010, next day i saw oil leaked from lower side of socker. i went service centre and he checked my problem and charge again but this problem was faced by mechanical fault. i paid again oil chages but firstly i was purchased full bottel and repaired one socker. my complaint treat it as urgent for customer setisfaction.
regards
vaibhav dixit
mo. no.- [protected]
sub:-unsatisfied service of service centre vishal motors sekh pur unnao(up)
with reference to above we repaired left side socker on your authorized service centre on 31.03.2010, next day i saw oil leaked from lower side of socker. i went service centre and he checked my problem and charge again but this problem was faced by mechanical fault. i paid again oil chages but firstly i was purchased full bottel and repaired one socker. my complaint treat it as urgent for customer setisfaction.
regards
vaibhav dixit
mo. no.- [protected]
Hero Honda — bad service
dear siryour sarice center is sarvice is bad
custmer total not infrom and
trempari working and work is compalent
so plz chacking
MH-13
2260
MH-13
5808
YOUR SARICE CENTE BAD SARVICE
Hero Honda — poor oil service
I have one Hero Honda Glamour Reg WB 18 B 4520 purchased on 07/04/2010 frm AUTO PLACE ,DANKUNI,HOOGHLY.from the date of purchase it gives 40Km/Ltr after 1 st free service they reduce km to 32 only .and from at first the engine was very heated from 1-2 km running. i buy the hero honda hunk byke in october 2009 major complaint i observed is mileage i got 35-40 not more than that
another complaint is shock absorbers had some noise
paint at gear box side was removed
in hero honda major defect i found that manufacturing defect
place:vizag
bke no:AP31BD6231
mob no :[protected]
any body knows main service department in vizag i want the phone number any body knows send the phone no to my mail
my mail id is [protected]@gmail.com
another complaint is shock absorbers had some noise
paint at gear box side was removed
in hero honda major defect i found that manufacturing defect
place:vizag
bke no:AP31BD6231
mob no :[protected]
any body knows main service department in vizag i want the phone number any body knows send the phone no to my mail
my mail id is [protected]@gmail.com
i m not setisfied for services
i have so many problem for my bike(splender+)
it's was generate a so many defect sound in engine ...
so please give some solution for my problem ...
i have so many problem for my bike(splender+)
it's was generate a so many defect sound in engine ...
so please give some solution for my problem ...
Customer complaint date 16.07.2011
On 12/6/2011 I purchased a Passion Pro motorcycle from M/s Narbheram Agencies, Adityapur, Jmashedpur.
I have been a customer of yours product since last 2004. My earlier motorcycle was a CD-Dawn.Unfortunately this time the services of the said agency awfully dismal.
I give below some of the examples:-
I purchased the M/Cycle on 12.06.2011.
I’ve been going to them regularly. They are yet to give me the formal Invoice/Bill of he motorcycle, Registration No, Insurance papers, Registration book etc.
At the time of delivery they handed over the manuals etc loose. When asked a poly bag to keep the documents, they said they didn’t have in stock.
On 15/7/2011- I gave the m/cycle for my first servicing. They kept M/Cycle whole and returned the M.Cycle without doing anything. They even did not wash it, but took away the service slip and took my signature on it. They took about Rs203/- for Engine oil and did not give the Cash memo. They gave the cash memo only after I requested them.
The employees don’t even answer customer’s queries properly. Some times do not behave properly.
My M.Cycle was serviced on 15.07.2011. I would like to get my M. cycle inspected by a reliable person and if he certifies that at least 25% of servicing was done on the said m.cycle I shall not only withdraw this complaint but shall be ready to do anything you suggest.
From the above you will appreciate the pathetic plight of your committed/loyal customers at the hands of the agencies, representing your workmanship, reputation.
This is serious matter and I sincerely request you to kindly look into the matter.
Details of the Motorcycle
Engine No: HA10EDBGE14338
FRAME NO: MBLHAIDEWBGE33798
Yours faith fully
Debapriya Jyotishi
S-41/6, S. Type Colony
Adityapur, Jamshedpur-831013
Mobile NO [protected]
EMAIL ID: [protected]@sifymail.com
On 12/6/2011 I purchased a Passion Pro motorcycle from M/s Narbheram Agencies, Adityapur, Jmashedpur.
I have been a customer of yours product since last 2004. My earlier motorcycle was a CD-Dawn.Unfortunately this time the services of the said agency awfully dismal.
I give below some of the examples:-
I purchased the M/Cycle on 12.06.2011.
I’ve been going to them regularly. They are yet to give me the formal Invoice/Bill of he motorcycle, Registration No, Insurance papers, Registration book etc.
At the time of delivery they handed over the manuals etc loose. When asked a poly bag to keep the documents, they said they didn’t have in stock.
On 15/7/2011- I gave the m/cycle for my first servicing. They kept M/Cycle whole and returned the M.Cycle without doing anything. They even did not wash it, but took away the service slip and took my signature on it. They took about Rs203/- for Engine oil and did not give the Cash memo. They gave the cash memo only after I requested them.
The employees don’t even answer customer’s queries properly. Some times do not behave properly.
My M.Cycle was serviced on 15.07.2011. I would like to get my M. cycle inspected by a reliable person and if he certifies that at least 25% of servicing was done on the said m.cycle I shall not only withdraw this complaint but shall be ready to do anything you suggest.
From the above you will appreciate the pathetic plight of your committed/loyal customers at the hands of the agencies, representing your workmanship, reputation.
This is serious matter and I sincerely request you to kindly look into the matter.
Details of the Motorcycle
Engine No: HA10EDBGE14338
FRAME NO: MBLHAIDEWBGE33798
Yours faith fully
Debapriya Jyotishi
S-41/6, S. Type Colony
Adityapur, Jamshedpur-831013
Mobile NO [protected]
EMAIL ID: [protected]@sifymail.com
dealer should care customers
Honda Cars India Ltd. — Suspension Problem
The Car jumps too much & the passengers at rear seat feel very uncomfortable in Honda City -Diesel- SV model.about noise
i buy honda unicorn bike before 4 monts. bt after 15 days its chain noise alot. i complaint in service center bt they dont solve problem yet. so plz tell me wht to do. sirCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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Hero Honda — Bad Servicing of bike
I gave my bike (Passion Plus) for servicing on 12th July 08 at “Creative motors Pvt. Ltd”, Andheri (East), Tel No. 28221933/34,[protected]Job card no. 205341). I took the delivery at evening and loaded vehicle with 4 litres of petrol, went home at (Kandivli).Next day while going back to office, suddenly my bike got stop at Jogeshwari, on check noticed empty petrol tank. I have to push my bike for almost 1.5 km to reach to a petrol pump.
On thorough check a leak was noticed near carborator, same was highlighted to service centre but approach towards it was found to be unsatisafactory, approach was like we are solving your problem free of cost
My complaint about service centre is that they are delivering bike without thorough check, which cost me for lost of time, energy and petrol. Only wish that this should not happen with any other customer.
I want to know what corrective action a service centre is going to take to avoid such situation with customer, I hope they must need to maintain record for every vehicle and must clear the bike only after passing all the requirement specified in record. What control Hero Honda has got on such service centre.