[Resolved] Hero Honda Pleasure — poor service

shyamala sesadri

from Cuddapah, Andhra Pradesh

Address:

Chennai, Tamil Nadu

I have a Hero Honda Pleasure, 2 years old. First I started giving service at Nagappa Service Centre near Menaka Theatre. during One of the service I was charged with a bill amount of Rs,4427/- on 27th March 2011 . In that Bill 2parts namely cover fr, upper cost Rs.191.11 and Set Fr Lwr, Cover cost Rs.568.89. which was said by them not available, They wrote due in that bill it self. They said they'll make a call when it's ready. But time passed nothing happened. One or two times they called, and when we go at the time they say come in the evening like that. So, Till today, I neither got that nor got the money back.

2. As I am residing at Perambur, After the launch of service centre at Perambur, I started giving for service at Perambur Itself. About six months back, while servicing my vehicle they said, Clutch plate is to be changed, that's y it's sounding like a share auto. I agreed too. Till now, they say they re not getting this spare part. I'm really fed up by this.

I request the higher authorities, to kindly look into this and try to solve my problems at the earliest. My vehicle No is AB 8997.

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Aug 13, 2020

Complaint marked as Resolved

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Comments

Shruti

from Mumbai, Maharashtra

why company is not supplying pleasure scooter to the respected showroom. i booked pleasure from aher auto,kalyan on 28 september 2009.they told delivery would be made in 15 days or before that only. so i m not getting the delivery. they told on 13 october 2009 it will be delivered. is this kind of service we as a consumer should expect from you or what. was there really a strike in your company?????
i m seriously thinking to visit godown of hero honda in kalyan and check whether scooter are available or not. there were 2 pleasure standing in showroom itself. and they say no stock is there. i booked black with red pleasure.
more 1 and 1/2 month will require for delivery. or shall i go 2 consumer court and file a complaint. plz reply as soon as possible, i expecting to get reply soon and pleasure in 2 days. or plz send me coustome care executive moblie number i will have talk with him

Ankita Tiwari

from Jaipur, Rajasthan

i have some problem in my pleasure which i have puchased 5 months ago the vehicle is in warranty period and the company is refusing to change the part i dont know y they cheat thier customer

Ankita Tiwari

from Jaipur, Rajasthan

i have some problem in my pleasure which i have puchased 5 months ago the vehicle is in warranty period and the company is refusing to change the part i dont know y they cheat thier customer

rkl.chandrani

from Bhubaneshwar, Odisha

Hero Honda Pleasure — not available

i am trying to purchase a hero honda pleasure from september 2010. but the dealer is telling me that they are out of stock. whenever i go and ask them they are telling the same thing. whereas the other two wheelers from hero honda are very much available. then what is the problem with pleasure?

A.D.CHHATBAR

from Erandol, Maharashtra

A.D.CHHATBAR
JETPUR(GUJARAT)
MOB- [protected]
DT.2.01.2011

RESPECTED SIR,

I AM HERO PLEASURE OWNER.
DURING THE AUTHORISED SERVICE I FILL THAT THEY ARE ONLY WASHING THE OBJECT CALLED HERO PLEASURE.

NOW ONWARDS MY REGULAR SERVICES ARE OVER AND DUE TO DISSATISFACTION I HAVE SWICHED OVER MY SERVICE TO LOCAL AUTO REPAIERER.

I THINK ALL (I AM ONE OF THEM) CUSTOMERS DO NOT HAVE TECHINECAL KNOWLEDGE OF ENGINES AND OTHER MECANIZEM.CUSTOMER COMPLAINS ABOUT THEIR DISCUMFORTS AND THE AUTHORISED DELER MUST HAVE KNOWLEDGE TO CONVERT THIS DISCUMFORT INTO TECHINECAL ERRORES AND REPAIR THEM IN DUE CORSE.

I HAVE NO ANY PROBLEM WITH YOUR DELER OR TECHENICAL STAFF BUT I THINK THAT YOU HAVE TO LOOK AFTER THE PROBLEM AND DO NEEDFUL AT YOUR END.

MY ENGLISH IS POOR.

THANKS,

YOURS,
ASHVIN CHHATBAR