HomeShop18 Complaints & Reviews

Homeshop18 — Order still not Delivered after 24 day of payment

Hi,
My Order( Whirlpool Microwave with starter kit and reebok watch) is not delivered yet.
I had ordered on 8-Mar-2010 with complete payment at the time and today is 1-april-2010, i am still waiting for my order delivery. What type of service you are providing to your customers??

This is too much of frustration I have ever received with any company. You do not care for your customers. Every time I call on your helpline, you guys told me that order will be deliever within 2-3 days...this is such a frustration one can't bear.
You guys told me that order has been shipped on 25th but today is 8th day after 25th!!

WHEN I WILL RECEIVE MY ORDER??????

I want my order to be delievered by today maximum, otherwise I need to take some legal action against Homeshop18 and team.

Regards,
Shivesh Kaura
Order No:[protected]

Finally My product has been delievered on 2nd april.
Many Thanks to Sourabh-Manager HS18.

HomeShop 18 — order not yet got

Sirs,

I have shop online and ordered for a pearl jewellery set to home shop 18 on 20/06/09 and i got order no[protected]from them and later get confirmation saying that your order no 71379117 has been shipped
and delivered within 3 working days. My cancard visa had been debited Rs 900 being the cost of
the jewellery and not yet i get the order..What should I do? How will I get my money back or the order.

Take them to consumer forum.

Homeshop18 — Not received an order

Hi,

I have ordered[protected] a Kenstar Juicer Mixer Grinder from Homeshop18 but haven't received the product even after 15 days. I have called so many times to the helpline number but no luck. Everytime i call they say "you'll receive the order in 2 days" but haven't received the order till date. tired of calling and chasing up with these peple.

This is the 2nd time i am ordering somthing from them, my first time experience was really nice. I received the order on 5th day itself and thought Homeshop18 is a really good company but now they are forcing me to launch these type of complaint against them. Why are these ppl spoiling their IMAGE?

Homeshop18 — Order not recieved

I have ordered a Microoven on 22/Feb/2010 and the order number is[protected], they have promissed to deliver this production in 10 days and even today (14/03/2010) I have not recived. I have made the payment by Credit card and I do not find any contact number nor support email ID on their website. This is very very poor service to customers.

Order Num :[protected]
My Contact Number : +91-[protected]
eMail : [protected]@yahoo.com

Please send me the product or refund my money back.

Srikanth.V

Order not Received

I had ordered a Microwave Oven on 13/Feb/2010 and the order number is[protected], they have promised to deliver this production in 7-10 days while making the order. They also sent an sms for the same. Until today (15/03/2010) I have not received. I have made the payment by Credit card and I do not find any contact number nor support email ID on their website. This is very very poor service to customers.

Order Num :[protected]

Please send me the product or refund my money back.

Rajinder Singh

SPEEDPOST REPORT

SP ASHOK NAGAR <422012> EM[protected]IN COUNTERNO:1, OP-CODE:MOHAN TO:NITC P LTD, ICI SCS, ACORN WAREHOUSE LOG REWARI, PIN:123106 FROM:DILIP KUMAR DUBEY, SHRAMJEEVAN CHS, SHRAMIKNGAR AMT:67.00 24/01/15

ABOUT COURIER EXPENSE

MY ORDER NO[protected] OF BERG ROTI MAKER I HAVE SENT BACK AS IT WAS NOT WORKING FOR SENDING IT BACK COURIER CHARGES OF PROFESSIONAL COURIER WAS 300 RUPEES. I AM SENDING PHOTO COPY OF RECIEPT.

Mobile Speaker Problem

two Weeks Mobile Speaker Problem

Fake products sales

i have purchase a mobile phone for home shop 18 (order number[protected], ,[protected]
the mobile was damage so i send him back to homeshop18. but the company was not sent mobile back me again..
from the last 1 months ..so plz help me .. i am trouble and if possiable then call ...


rajesh kumar sanwariya
[protected], [protected]

MAIN 21 JAN KO COMPLAINT KI THI MERE MOBILE HANDSET KHARAB MILA THA
OE MAIN COMPLAINT BHI KI ABI TAK MUJHKO RESPONSE NHI AAYA H
COMPLAINT NO H[protected] OK PLZ JALDI SE JALDI MERI PROBLEM SOLVE KARE PLZZZZ

Dear sir I m Sandeep Khanna i purchased new mobile spice mi[protected] but my mobile is not working properly and I also complaint on home shop customer care but he do not listen my complaint he told me that u wait after 10 days but can&#039;t wait because I m going to out of Delhi after 3 days and I also went your spice service center but my problem is not solve service center told me your handset is not work properly please replace this handset it is defaulti phone

my order[protected] my cont. No. [protected]-[protected]-[protected]-[protected] please listen my request immediately

Please find attached along with this e-mail, a copy of the invoice from our business partner, with reference to your suborder #[protected].

voice is not clear in mobile and wi fi is not connected please change the mobile reference to your suborder #[protected].

reference of addrees of courier company

sir, i am sending address of my courier company.

Regarding Order Number[protected]
Was Booked 3 Product On 18th October But
Both Of 3 Product Are Not Deliverd I Am Still Waiting For
But Customer Care Not Helps Me Do Not Purchase Any Itom From Hs18

Homeshop18 — fake goods delivered

i had ordered a hamper of angry birds for rakhi n sent to calcutta (howrah) for my kid brother. Homeshop18 cheap people took the money and delivered all broken stuff in it . they should be sued for doing such fraud things in life.

HOMESHOPPING 18 — VERY BAD SERVICE

THEY ARE VERY BAD ......THEY FEEL CUSTOMER ARE NEEDY ...NO HOMESHOPPING 18 NEED CUSTOMER ........(AJAY SIGHAL ) MANAGER OF THIS COMPANY WORKING VERY BADLY WITH CUSTOMER ......ITS LOOK LIKE ENEMY OF CUSTOMER .PLEASE TAKE CARE WHILE ANYONE BUYING FROM HOMESHOPPING 18 .

Home Shop18 — Pathetic Services after Sale

Hi all,

Please be aware of purchasing anything from Homeshop18. This is one of the best center crowded o[censored]nconcerned and senseless behaviour after sale. Service after sale is pathetic.

I purchase a mobile from Homeshop18. I placed the order on 27th August 2010 and the product was delivered after 10 days on 7th September 2010. A pair of sunglasses was free with this but was not delivered at the time of product delivery. I chased the bloody call center a minimum of 20 times and finally after spending hell lot of time and money to call the Unconcened and Senseless call center, finally the free gift was delivered on 27th September 2010. This is what is related to committment failures.

Now come to services - Within 24 hours that mobile phone started the malfunctioning, the touch screen failed to recognize the commands and as this is completely touchscreen phone (FUJEZONE X2) so one cannot even dial a number or access. I raised the complaint on 8th September 2010 at about 1:50 AM morning. But again that mobile phone started working after restarting a few times.

Again the same error occured on 14th November and since then again the Touchscreen is not recognizing the commands. Again I raised the complaint and got the SR number with SLA of 2 days. But all in vain, nobody turn up to collect the instrument for replacement.


Finally after 5 calls to know the status of SR, I called again on 18th November 2010 and got to know as there is no tie up with BLUE DART Courier for instrument collection from Bhopal, so need to call up TMT services.

Associate shared the TMT Delhi helpline number and when I called there they asked me to call on TMT Mumbai helpline number. When I called again on Mumbai helpline number the associate who received the call said - We are not providing services to Homeshop18 and when I told them that I received this number from Homeshop, they resonded as "Homeshop18 walon ko akal hi nahin hain".

I again called up to the Homeshop18 call center and again told the complete history, but again I got the same Unconcerned behaviour and Nonsupportive answers as we are not providing services of collection of Faulty handsets from Bhopal so need to send through private courier services - Supervison - Mr.Babin said this thing.

So friends this is what that is happening. Planning to raise the complaint against this in Consumer court.

Please never ever even think to purchase anything from Homeshop18.

If want to know the exact status. Please call on Homeshop18 helpline number - [protected] and provide my mobile numbers [protected] or [protected] to get to know the exact picture.

Please call me if want to know the status.

Ravi Chaudhary
[protected]/[protected]