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HomeShop18 Complaints & Reviews

3.2
Last updated Apr 2, 2023
Complaints 3449
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2012
Unresolved
1437
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Noida
Gautam Buddh Nagar District
Uttar Pradesh
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201301

HomeShop18 reviews & complaints page 154

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H
hemant274
from Sonipat, Haryana
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Defective product delivered and no update on complaint

Address:Haryana

I ordered a mobile phone from homeshop18 and i must say i made a mistake by choosing homeshop18.On the same day i received the product i found out that the charger is not working and so i registered a complaint on thier customer care and they promised to call back in 2 days but no call came so i had to call them back and then they said they wont replace or refund and i have to go to service center for replacement but when i insisted to do...
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R
ravivermawns
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

parcel send without camera

Address:Gurgaon, Haryana

To
Mr Sundeep Malhotra / Narasimha Jayakumar
Ceo / Business Head
Homeshop 18
Noida


Sub: Legal Notice

Item : Nikon D3100 14MP Digital SLR Camera with 18-55mm VR
Order no : [protected]
Order Date : 19 May 2012


It is seen that company did not adhere on the complaints regarding the empty parcel received and till date have not refund...
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R
raghu17
from Mumbai, Maharashtra
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selling very bad and repaired products

Address:Karnataka

I purchased new veedee D10 tablet on 26/5/2012 and the device is not getting power on so I loged a complaint on 1/6/2012 and sent it back and waited for another 10 days and recieved the same old tablet on 16/6/21012 which is not getting power on.
so people please dont buy any products in home shop 18 Its a very bad seller....
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Address:Vadodara, Gujarat

I have purchased HP 430 Laptop core i5, 500 GB HD, DOS, 4 GB RAM from homeshop18 via order no.[protected] worth Rs.32450 in the name of R K Feed Equipments, Kalpesh Agrawal, 57, Alka Soc., Vadodara - 389350. But I received HP laptop with much lower configuration of Core i3, and 2 GB RAM. I had filed a complain and one executive Mr. Nishant told me that my laptop has been replaced with one guy of b'lore. So I have to send it back and within...
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A
Amit Kumar
from Patna, Bihar
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Amount debited but order not placed

Address:Jharsuguda, Odisha

I have placed my order no. [protected] for two books Quantitative Aptitude and A Modern Approach To Verbal & Non-Verbal Reasoning (English),( Paperback) done my payment of 734 through uco bank debit card . Rs.734 is deducted from my account but the page shows that Payment decline, Sorry we are not able to process your order with HomeShop18.


As the amount of Rs. 734 is already debited from my account . So, please...
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P
pearlbeautyparlour
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

delay in order

Address:South Delhi, Delhi

Dear Concern,


Below mail has reference of the order details booked on Date: Tuesday, May 29, 2012 at 8:03 PM vide order no. is[protected].




Despite of many reminders via telephone our order has not yet been delivered, due to which our customer's scheduled dates have been extended many times hampering our goodwill in the market.




Kindly treat...
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A
Ajay198529
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty karbonn tablet pc delivered two times by homeshop 18

Address:West Delhi, Delhi

I have purchased a karbonn smart tab from homeshop18 which they delievered to me after 2 days when i tried to use it does not recognise my 3g usb (Airtel huawei e1731) dongle which i buy after seeing the supported dongle list in the product,when i contacted karbonn mobile customer support they don`t have any solution,i also visited their service centre but they also not not able to solve the problem,i called homeshop 18 for replacement they...
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P
Priti_wonder
from Mumbai, Maharashtra
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Order not delivered

Address:Valsad, Gujarat

I had ordered 7 books from Homeshop18.com on 19th of May, all the delivery details of the books were about 2-4 business days or 3-5 business days. The Order number is
I have received only 1 book till today.... And there is no proper response to phone calls that I make inorder to ask for the order. They say I will have to mail at [protected]@homeshop18.com but nothing seems to be happening when I mail there. I have mailed 3-4 mails.
I...
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B
birrajkumar74
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

denied consumer right

Address:Delhi

Sir,
I purchased a karbonn mobile from homeshop18 on dated 12/1/2011 and invoice number being RL-01801...
Suddenly lost sound for incoming/outgoing calls and camara was not working..as this happened with warrantee or gaurantee period...so i logged several complaint with homeshop18.
Details of complaint--
1-----on dated -13/12/2011,complaint number being[protected].and it was returned to me as it is without any...
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S
shekharmahapatra
from Mandleshwar, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Book order and paid never delivered

Address:West Bengal

Hello
Every I would like to caution you against buying any thing from Home shop18 I have purchased a book and am supposed to gift it to some one I have booked the order and my number is [protected] I have booked on 21th May but till now they did nothing to send the book I have submitted ticket 5 times and the home shop 18 said they are not the right person to give any information THEY SAID THEY ARE RIGHT TO TAKE MONEY AND THEY ARE...
+1 photos
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A
amit bhuria
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fraud and false information

Address:Bangalore, Karnataka

HI,
i write this complaint agains homeshop18 due to their false information and without having product on stock they accept the order and deducted money from credit card so customer will stuck into their refund process.I place a order for DELL VENUE smartphone worth of Rs 12,999 on homeshop18 at 7th may 2012 after paying the amount for purchase by creditcard they giveme order no[protected] and tell me product will be reached...
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K
kkbkkb
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not genuine

Address:Kozhikode, Kerala

i am Kripa..from Kerala...i purchased a book from home shop 18 last week..the order number was[protected] and when the product was delivered,i was so shocked..because it was the duplicate book..more better to say that it was the photocopied version of the original book..i paid Rs.1370/-..if it was for a photocopy,i could have taken it myself from my library spending just 100 bugs..i lost all the money for a xerox one..there was no need to...
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N
Nastyaza
from Mumbai, Maharashtra
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Send me the same 2 books 6 times!

Address:Mumbai City, Maharashtra

I have made an order of 4 books on 7th May
on 9th May they sent me 8 books! the same 2 books, 4 copies each!!

I have called up the customer service a MILLION times, they said we cant help, you can only EMAIL the book department!
WHICH, they never reply, i have submitted 5 tickets, and my friend has submitted another ticket also!
And I will make all my friends submit tickets unless i dont get a call from...
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D
dhruvsm
from Ankleshwar, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

proving fraud product and which is non working condition

Address:Gujarat

i m dhruv mithaiwala ,i placed order to home shop 18 online shopping. i placed order of strontium 8gb microsdhc card with deal rate of 279 which i paid as per cash on delivery. i received courier by product is non working with fraud product.the company is playing fraud with people of india by giving heavy discount rate. which further should be immediately stopped on advertisement.i here place complain against company and to refund me....
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K
kanikaram satyanarayana
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Overcharging of stainless steel thermos

Address:Delhi

I have ordered a Express Stainless Steel Vacuum Flask 750 ml shown with price Rs 1000 being offered for Rs 899 with a 350 m flask as gift (order no [protected] dated 15.4.2012). After receiving the flask I noticed a sticker on the 750 ml flask. Upon removing the sticker I noticed that there is a original sticker showing Rs 650 as the price that has been concealed by the company. The company has mislead me by stating that the MRP is Rs 1000...
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S
sameer.parab
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Food processor Not Working from Day one

Address:Mumbai Suburban, Maharashtra

Hi,

I have purchased Glen Food processor from Homeshop18 in April 2012 Order no[protected]. We unpacked it after a week as we were busy in normal daily work at home and we found that food processor is not working at all. We followed all the instruction given in user manual, tried with different blade combination and switches but not response of motor. So immediately i called up the Homeshop18 call center, the executive took...
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A
Anoop Nair
from Mumbai, Maharashtra
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Product not delivered

It's ridiculous that no body at homeshp even cares to address this issue even after sending multiple mails to them through their protal. they will send an apology reply and will just forget about it after that. why do they offer products on sale if you can't deliver it properly? It is a prepaid order and they have already taken money from my account and still haven't delivered the product. This is my first shopping experience...
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kunal_raval2000
from Mumbai, Maharashtra
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Someone is illegally using my Company's e-mail ID and Address for Registration

Address:Gujarat

Someone is using my company's e-mail ID and Company's Address Illegally.

Someone has also placed order by using same e-mail ID illegally.

This is very serious issue because if anyone will use anyone's e-mail ID for Registeration and Place Order on Homeshop18 then you will dispatch product but he / she will reject it and return the Goods.

Your Courier Expense will increase but Goods...
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M
msm.india
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sent Wrong Product and no Support by Customer Care

Hi

I've ordered 'Comprehensive Guide To IBPS- CWE Bank PO Exam ' book on Apr 9, 2012 whose order number is[protected]. Yesterday i.e. on 13th. Apr, I've received the parcel but I was shocked after opening it. The book I've ordered was of Rs.312 but the book I've received is 'Horoscope Reading' whose price is just Rs.95 and it's nothing more than thrash for me.I've tried calling...
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H
hirennisha
from Vadodara, Gujarat
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PRODUCT NOT SENT AS PER ORDERED

Address:Vadodara, Gujarat

I ORDERED A NECKLACE ITEM NO M-106-N FROM HOMESHOP18, BUT THEY SENT ME A NECKLACE ITEM NO M-107-N,I CONTACTED FREQUENTLY,THEY GAVE ME A NO OF COURIER TO PICKUP RETURN DELIVERY,BUT THE COURIER HAS NO SERVICE IN OUR AREA,NOW THEY SAID THAT U RETURN IT BY ANY LOCAL COURIER & THEY REIMBURSE THE AMOUNT OF COURIER CHARGE,HOW CAN WE TRUST THEM ?I DON'T UNDERSTAND THAT HOW CAN THEY REIMBURSE THE CHARGE OF COURIER...
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