HomeShop18 Complaints & Reviews

Had the most pathectic experience of my with Home shop 18. Have placed one order on 3rd November[protected] and i think i have made the mistake of my life. As per the policy, the same was to be delivered in 6-7 working days. It has been 18 days not and it has not been deliverd to me.

Am following for them for refund since last 10 days now and every time i am being told that this is being done but not done till now.
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I must say that it was a big mistake by choosing HomeShop18. I have bought the Mobile and i felt so happy as its my first smart phone. On the day i received the product i found out that the product was defective and it was not working. So i registered a complaint and they promised to revert back within 48 hrs.(complaint no.[protected]. Still no update came from your end.

Following up as its been 10 Days. I have paid the full...

I have placed an order of Prestige induction based apple pressure cooker worth Rs.910 paid through debit card against order id[protected] on 27th october to homeshop18 online shopping.It is supposed
to be delivered within 4 to 5 days as it has been dispatched on 28th october with such details Courier Name: Vendor Self
Type: Normal Courier
Date: ( Shipped on Oct 28, 2012 ).
AWB Number: DEL[protected] But it has not...

Fraud company Neither follow ethics nor moral business only false commitments. Lots of call to customer care and raise ticket to support desk but you will not get any correct information, commitment, follow-up call, escalation to seniors or call to seniors.

Order No:[protected], Merchant Name and Number: Zync(1247), Item Title: Zync Z1000 9.7' tablet Placed on 04th Nov 2012 - promised to be delivered in 3 days, as i live...

My Credit has been debited taken Rs 11999 on 9.9.12 by Homeshop18.com Del.I stay in Hyderabad and never contracted Home shop for any online shoping.I am in regular touch with Home shop 18 .com.Every time they excuse something and delay the solution.I have already submitted with my credit card issuing bank but there is no communication from bank yet..Please advise how to recover the money from home shop18.com.Is it a cyberscam.
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Dear Sir
I had ordered for the supply of Car Cover Vide Main Order No.[protected] and Sub Order No.47794785 to Home Shop18 and paid Rs.960/- through my Credit Card .The car cover supplied to me was found to be defective and on my reporting they denied to do any thing. But on my posting in this forum they agreed to take back the car cover which was sent to them vide AWB No.F06799491 Dt.13/10/12 through DTDC.They refunded Rs .240/ towards...

Please beware of shopping at Homeshop18, they are fraud. They promised shipment in 2-3 days; however, you will not get order for many days and than suddenly see that some one has already taken the delivery of the order. It was supposed to be a Diwali gift and now it is loss of my money and relation ship.

Order Number:[protected]
Order Date: Nov 7, 2012
Support Ticket:[protected]first raised on 9th Nov 12) and till...

I placed an order on this site online on 6th of Nov. Did the payment online but till today(15 Nov.) response dint received the product. I have been submitting online tickets, calling customer care, talking with supervisors but of no use. They just give fake promises and excuses nothing else. Kindly take some strict action against this site, as not only me but many other people are being be-fooled by this site. This can be seen on their Facebook...

Sir my name is vaishali and my email is [protected]@gmail.com I have ordered two jewellery sets name pipe set with leaf-30 from online homeshop 18 when I was ordering online it was not accepting my residence address as I am leaving in Bhiwandi Dist. Thane. I called up homeshope18 customer help line no. they said that you give different city address so I mentioned my mothers address at pune. product delivered at y mothers place and after...

This is complaint about how homeshop18 is cheating me for nearly a month on a prepaid order. I placed order for a casserole set for Rs.1299 order number is[protected]. I had paid this order by credit card. This order was placed on 24th October. These fraudsters claimed to have sent the order thru another fraud courier company called Delhivery. On the courier site, it says the order reached Bangalore on 27th October but this was never delivered...

Dear Sir/Madam,

This is to register a complaint against a online shopping site viz. homeshop18.com

I had ordered a Remote controlled Toy - Helicopter from the homeshop18 in oct 12 .
i had opted for cash on delivery option for the product worth Rs 999.
I was delivered the product on 11/10/12 , i paid cash.
To our surprise and frustration , the TOY was NOT WORKING at all. i immediately...

I have ordered a Glen Food Processor - 4051 LX on 23rd Oct 2012. I got a call from the delivery boy on 26th Oct 12 and he want me to come and collect the product from the location of his choice. However based on my past online shopping experience, I was expecting the doorstep delivery. Despite of my several request, he was not willing to deliver the product at my doorstep. His conversation was rude and unprofessional. I called up HomeShop18...

This is regarding the order numbers:

Order # 1.[protected]
Order # 2.[protected]

The above two orders are identical. Meaning the products are ordered twice. So i requested the people at homeshop18.com to cancel one of the orders and provide the refund of the order cancelled. The first order with the #[protected] was placed on the 2nd of November 2012. This order did not get processed when i used the internet...

Order No.[protected] Princeware Click N Seal 19 Pieces Container Set costing Rs.1799. Promised delivery date was 08/10/2012; but actually delivered on 12/10/2012 at 11:45 Hrs in damaged condition. 12600ml (code 5926), 2400ml (5919) and 1190ml (5917) are the three biggest containers in the set costing about Rs. 1000. Firstly Customer care replied on 17/10/2012 that replacement set is delivered. I waited for the delivery and lastly contacted...

I ordered Sandisk 4GB memory card In HOMESHOP18 ON LINE on 16-10-12 and I made for the payment for it, immediately I received a sms to my mobile stating your order No.[protected] and the same will be delivered in 6 days.

Till date it is not dispatched the product. Then I called them to[protected] on 20 th OCT , they said I’ll be getting the material in 48 Hrs, after that also I have not received any product, then again I...

Dear Sir,

With regret I have to inform that the above item has not been lifted back by Homeshop18.com and given a replacement as is being pursued with you over the last month.It makes a mockery of the Consumer Services Act in as much as there is a gross deficiency of services for which homeshop18.com is liable. Our Order number no is [protected] , I regret to point out that the Roti Maker from Jaipan has been delivered...

I booked Sandisk 4GB Micro SD Memory card (Buy 1 Get 1 offer) via Homeshop18 web site and I paid the money for the same thro' my debit card on[protected],
I received their order acceptance No[protected] to my mobile as sms on the same day[protected] and their delivery period given as 6-7 days.
But till date I've not received the product. Then I started calling to their phone number[protected] from[protected] and...

Dear All,
I Ordered Su-kam Fusion Series 2500 VA Inverter(Price 22942) on 15th October 2012 Order No:[protected]. The same has been shipped via Professional Couriers with AWB Number DEL[protected]. The same was received by me in person on 25 Oct 2012 around 5:45 PM from the courier Operations Office at Thycaud Trivandrum, Kerala as the courier Informed me that they can't deliver this to my office address as the package was a heavy...

As i have booked a complain against the same order , that the product is delivered to me is tied up with MTS network Which not working with my Orissa RIM sim. About the same i have discussed with homeshop18 call center member for working the same with My RIM sim before placing the order, They confirmed me to will work. & In web site the mobile showing with out any tie up but the delivered is tied up which i have not ordered. So plz arrange...

Dear Concern,
HomeShop18 Ticket: #75539847
This is to bring to your kind information that i received a Black & Decker 1 Cup coffee maker DCM 15 on 22Oct12. But it is only 300W input (as mention on the product) while you are showing in ur product detail, it is working on 500W. It is not as per standard so kindly replace it as soon as possible.

Mention in ur site: Specifications: Brand : Black & Decker...