HomeShop18 Complaints & Reviews

Someone is using my company's e-mail ID and Company's Address Illegally.

Someone has also placed order by using same e-mail ID illegally.

This is very serious issue because if anyone will use anyone's e-mail ID for Registeration and Place Order on Homeshop18 then you will dispatch product but he / she will reject it and return the Goods.

Your Courier Expense will increase but Goods will not sell.

Kindly take decision and take some actions for same.

Kunal Raval

Hi

I've ordered 'Comprehensive Guide To IBPS- CWE Bank PO Exam ' book on Apr 9, 2012 whose order number is[protected]. Yesterday i.e. on 13th. Apr, I've received the parcel but I was shocked after opening it. The book I've ordered was of Rs.312 but the book I've received is 'Horoscope Reading' whose price is just Rs.95 and it's nothing more than thrash for me.I've tried calling their customer care number but direct refusal that they can't do anything because book department is different.Mailed earlier at [protected]@homeshop18.com but I've got only one response to send the ISBN number of the book.Immediately after receiving the email, I've sent the ISBN number along with photograph of bar-code of the book but till now no support from their side. My examination is very near and they are just trying to ignore my issue.

I request you to please look into this matter and sort it out as soon as possible.

I ORDERED A NECKLACE ITEM NO M-106-N FROM HOMESHOP18, BUT THEY SENT ME A NECKLACE ITEM NO M-107-N,I CONTACTED FREQUENTLY,THEY GAVE ME A NO OF COURIER TO PICKUP RETURN DELIVERY,BUT THE COURIER HAS NO SERVICE IN OUR AREA,NOW THEY SAID THAT U RETURN IT BY ANY LOCAL COURIER & THEY REIMBURSE THE AMOUNT OF COURIER CHARGE,HOW CAN WE TRUST THEM ?I DON'T UNDERSTAND THAT HOW CAN THEY REIMBURSE THE CHARGE OF COURIER

PLEASE REFER TO MY LAST COMPLAINT DATED 28.03.12 WHEREIN LODGED COMPLAINT FOR DEFECTIVE SPICE DUAL SIM QT 60 MOBILE VIDE MY ORDER NO.41667525 DT 25.03.12 DELIVERY. DESPITE MY CONSTRAINT FOLLOW UP OVER PHONE & NET COMPLAINTS, NEITHER THE MONEY WAS REFUNDED NOR THE MOBILE WAS REPLACED YET. THIS PURE CASE OF CHEATING & MAKING BEFOOL TO CUSTOMERS. AGAIN I REQUEST TO REFUND MY MONEY WITH COMPENSATION, FAILING WHICH, THE MATTER WILL BE TAKEN UP JUDICIOUSLY SHORTLY. I HOPE YOUR REPLY WILL RECEIVE WITHIN 24 HOURS. KINDLY RESPOND.

MANOJ KUMAR AGNIHOTRI
LIG 44 PATRAKARPURAM KANPUR 208002
TEL [protected], [protected]
E-MAIL [protected]@sbi.co.in

Please dont buy chinese junk tablets/Slate available at Home shop 18.I bought Domo slate N8 SE..Its useless and not working with supportive 3G donglers..Neither their is support from DOMO or Homeshop 18..

Prefer to buy from shop rather than crazy looking online deals offered by Homeshop 18..

Order ref no[protected]

With Regards
Puneet Sharma
[protected]

I HAVE RECENTLY ORDERED A KITCHEN APPLIANCE FROM HOMESHOP 18. PRODUCT WAS DELIVERED TO A DISTRICT COURIER SERVICE 70KM AWAY FROM MY NATIVE PLACE. AFTER REPORTING THIS TO CUSTOMER CARE, ERRATIC RESPONSE WAS GIVEN AND I WAS HELD RESPONSIBLE FOR IT CLAIMING IT WAS MY DUTY TO VERIFY WHEATHER SAID COMPANY PROVIDES SERVICE TO MY ADDRESS. RUDELY I WAS TOLD TO RETURN THE PRODUCT TO THE COMPANY. NO ASSURITY ABOUT REFUND OF MONEY. MY OPINION IS IT WAS DUTY OF COMPANY TO VERIFY MY ADDRESS AND DECIDE TO SHIP THE PRODUCT. AS A CUSTOMER I FOUND MYSELF IN A DIFFICULT SITUATION. I WILL URGE TO FELLO CONSUMERS STAY AWAY FROM SUCH COPMANIES AND NOT TO BUY FROM HOMESHOP 18.

dear
sir/mam
as i am to inform you that ravi choudhary purchase your product as reebok shoes of worth 2099 on 27/3/12 trough the online, where the company has delevered me my order, sub order number is 91102838 by saying that it is
the original product, but later how i see its cheated mw by get selling the dublicate product which is made of china in the name of original brand, reebok shoes, so i request you to ask company to return my money with in 2 to 3 day s also request you to take a strict legal action against the company s obilige.
thanks regards
ravi choudhary
cell-[protected]

I had booked spice QT 60 dual sim mobile phone on 25/03/2012, the product code 220327. The same has been delivered by Blue Dart Courier vide Invoice no.SAR/032012/131898 dated 26/03/2012 on 28/03/2012. But both the sim not supported i.e. one sim neither shown network not call allowed/received from same service provider. As per product features, it was not shown nor advised at the booking time. However, booked the complaint over phone[protected] & its complaint no. 70867899 on 28/03/2012. I was astonished to receive advices over the phone complaint calls that after opening the courier packing, neither phone will be replaced nor able to refund due to mishandling. This is pure case of befooling & insulting to customers. I am Law graduate but he try to teach that you can not able to use such a low cost phone of just Rs.1999/-. The matter is very serious and have a grave concern for me. Please arrange to refund the mobile cost money alongwith the cost of prestige damage which around be treated double of the cost of money so paid against the purchase, failing which, the matter will be taken up appropriately. It appears that Home Shop 18 only making fool to customers. Waiting for early response.
Regards
Manoj Kumar Agnihotri
LIG 44 Patrakarpuram Kanpur
Mobile [protected]
E Mail [protected]@sbi.co.in

I ordered the product (godrej refrigerator) on 10th March2012 (order no.[protected] the payment was done on the same day through credit card for the amount Rs.8548 after deducting Rs.200 as a gift coupon(gift coupon which i have got for my earlier purchase). They promised me that product will be delivered within 8days. after 8th day I started calling every day till date but the response was that it will be delivered within 48hrs. after15days i got a call from them stating that the stock is not available, we cannot deliver the product and the amount will be refunded to your credit card as soon as possible. I request to take proper action on Homeshop18

Hi,

My name is Rohit Mehta, i ordered a Sony Experia Arc S phone model from Homeshop18 on 09 Mar 2012 online on their website and paid 27999 for the same by my HDFC Bank credit card. Now on 14 march 2012 when I received my parcel i got shocked when i opened it. I found no handset there in the box. It hurted me like anything because it was my hard earned money which i paid to these scammers.

Now they are asking me to wait for another 48 hours for the same. i would request them to go ahead and process the refund for the same. or deliver the handset by today only because i already waited for 6 days for the same

I have also lodged a complaint in their 24*7 customer care and the complaint #70565463

This was really a very bad experience


Regards ,

Rohit Mehta
+91-[protected]
Director, EMPORRIS

We had placed an order for two 32 PC melamine dinner set through HomeShop18.com details as below.

However, the order delivered only one set but the printed details mentioned on the parcel showed Quantity '2' but there was only '1' quantity in the parcel. Also, the design and quality of the product and the company's name was totally different from what was shown online when we placed the order.

Accordingly we placed a complaint with you to take back the consignment and refund our full payment of Rs. 2,892/- immediately.
The first complaint number placed through phone is 70203015 and we placed
another complaint through the website whose number is 70199461.

We’ve shipped back the consignment through TNT courier company, details as below.
Consignment Details:
Airway Number:[protected]
Partner Currier Company: TNT Currier

Other Details:
Order No:[protected]
Compaint No: 70199461
Tele Complaint No: 70203015
TNT Courrier Account Number: 74099

Thanks,
Japan Shah
A/803, Chaitanya Platinum,
Opp. Bhartividyapeeth Eng. Med. School
Balewadi, Pune -
M: +[protected]
E: [protected]@gmail.com

I HAD ORDERED ONE VIDEOCON DUAL SIM MULTIMEDIA BAR PHONE-V1531 VIDE ORDER NO.[protected] FROM HOME SHOP18. THE TOTAL COST THEY CLAIMED WAS RS. 1999 (RUPEES ONE THOUSAND NINE HUNDRED NINTY NINE) AND FREE DELIVERY WAS OFFERED. NOW SOME FRIEND OF MINE TOLD ME THAT THE ACTUAL PRICE OF THIS MOBILE SET IS ONLY RS. 1600 (RUPEES ONE THOUSAND AND SIX HUNDRED ONLY) , I WAS VERY MUCH SURPRISED BECAUSE I HAD PURCHASED MANY PRODUCTS FROM HOME SHOP18. WHEN I DID ENQUIRY FROM LOCAL VIDEOCON DEALER, HE AGREED AND ALSO TOLD THAT THIS PRICE IS SOME SIX MONTH OLD PRICE, NOW IT COULD ME LESSER. IT IS LIKE A SHOCK FOR ME. THAT MEANS THESE PEOPLE ARE ONLY MAKING FOOL OF THE PEOPLE BELIEVING IN THEM. THEY ARE SORT OF FRAUD ACTUALLY. MANY MANY PEOPLE ARE BELIEVING THEM AND THEY ARE CHEATING ALL OF THEM!!!!!!!!! THIS IS REALLY RIDICULOUS AND IN FACT A CRIME. IS ANBODY COULD TAKE CARE OF IT??????????

prefer FLIPKART than homeshop
I ordered sandisk sd card. Micro sd card has been delivered to me. Regarding returning product, misleading info given by their person. Even after 1 monh of submitting the product and proof of delivery, they have not communicated me regarding refund. 6 times i called them but always they said i m forwarding ur complaint to concerned dept.
So dont rely on their commitments.

sir,
I was buy a product i.e., (school bag hamper for boys) from home shop18 , i was not yet got the bill..... and product is also artificial and printed on bag company is Reebok but that Reebok product ...........,,,, i want take action from this..... please take action of this ......... product from www.home shop18.com






thank you ,,
from :- shivam soni

i have purchase a reebok shoe from homeshop18 and with 2 months the shoe damaged by his own what will i do now
under buyerorder no[protected]. sub order no 38051223 order date november 17, 2011
so please do smthng for me
aimer dar
r/o aramwari zero bridge raj bagh srinagar kashmir 19000
[protected],[protected]

I ordered a Drilling machine from HOMESHOP18. They have shown 14 drill bits on the GOODS picture and sent only one drill Bit. While I ask for the clarification, they told me that the description below the product shows only oNE MASONRY DRILL BIT, the picture of the product is just an illustration and it is only for convincing the customers online.


HOMESHOP18 has in this way cheated me. Please beware.

I have purchased, A DOMO N8, Tablet from Homeshop18, Online mode. and I have received the product defective.
Its half display not working. And I have returned back the device,as the said. But its been a month now,still now They
hasn't made replacement for the device.When calling they are saying they don't know the status,and give them more time. It's very bad service from them.

Dear Sir/Madam,

I am writing to highlight the fraud done by Homeshop18. I had bought AA battery charger & 4 AA battery combo from Homeshop18.under order number[protected] on Jan 27, 2012. They initially delivered a broken charger. When I contacted them, they said to send back for a replacement. So I sent back. That is the end of the story. After that I have sent emails, made endless phone calls to HS18, but no use. They have taken the money & the product both. They are not sending the replacement product also not answering the emails. I had open the complaint ticket also, but that is just an eye wash.
Requesting you to please take action against this company & block from operation in India.
This must not get license to do business in India at all.

Best Regards,
Ashwani

home shop 18 delivered me defective mobile spice M 5750 by order no.[protected] dated on[protected] and delivered on[protected].its speaker does not works.please solve this problem................home shop 18 is blddddyyyy cheater..........

I ordered INALSA food processor in month of january ,on 14 january i received a message from home shop 18 that the product has been dispatched and the order number is [protected],please keep amount of Rs.3595 ready. On 15th i received the product but the blades were missing,without those blades the product is useless.After that i registered a complaint on 16th january and i was told that i will receive a call back with in 48 hours,but i did not get any call,i registered another complaint with home shop 18 in 2nd february ,till now i have not heard from them,there is no action taken.i called home shop 18 today as weel,i asked for money back(reimbursement)but they bluntly said money will not be returned,but we will receive the parts.

Please take an action,it is really frustrating for me to call them again and again.

thanks
Arshdeep Singh
Phone no [protected],[protected]
Address:L2/35 New Mahavir Nagar,New Delhi,110018