HomeShop18 Complaints & Reviews

respected sir i am umair imtiyaz i purchased a product from www.homeshop18.com and the product was not working i leave a complain to homeshop18 customer care within 2 hours of the delivery of the product . and i wait for them to send there courier man for 1 mobth after that i send it by myself and now its being a month i m not getting my refund back from homeshop18 i have call them hundreds of time after every 48hours from 6th june when i...

i ordered the laptop on date 19.07.2012 order no[protected]. I dare ordered a laptop online on homeshop because i saw the product in stock i forwarded the check for payment when they recieved the check the deposited it after 12 days they suddenly informed me that the product is not in stock in betwwen this days they said to me that the product will be forward today or tommorrow and now they forwarding me the check not a product.then what about...

I have purchased a flask on 02.08.12 through homeshop18 website. They cost of the product is Rs.408/- and i paid through net banking.
After a week(08.08.12), representative from homeshop18 called me over phone and intimated that there is no stock of flask -which i was purchased, and the refund of the amount will take another week.
So Without the product in hand, they charged me and keep the money for 15 days.Even a tea shop...

18th July: Placed order(order no.[protected] for Nokia asha 302(red), Paid in Rs. 6000 in advance.
25th July: Unsealed package delivered, contacted customer care and requested to send white colour phone, if possible.
27th July: Manager called and said they can't change colour like this. They are refunding and once refund is received i can order white colour phone.
7th August: Shipped red colour phone again instead...

I have placed an order at homeshop18.com for a toshiba laptop, I have made payment via my icicibank credit card, i recieved order confirmation details via sms (order no.****24079) and homeshop18 promised me to send the laptop within 5 working days.
But i have not recieved the product even after 15 days.
I have called up homeshop18.com customer care several times about my order but every time they replied to wait for 2-3 working...

I hv ordered sia rachel collection on 9th jul and after calling twice i received order on 25th jul.
I didnt receive the 2 free gifts along wid that which was there along wid d product on tv video.
I complaint abt it 3-4 times and thy r saying it has been dispatched. But still as of now 6th aug 2012 i hv not recwived the free gifts.. Thy even dnt know whr is d product, which courier service is handling it.
Whn i call d...

HOMESHOP18 MUST CHANGE THEIR LOGISTIC PARTNERS- DTDC IS NOT AT ALL GOOD....I M GOING MAD TRYING TO TRACE MY ORDER from 30 days, TWICE I HAVE PLACED ORDER AND ITS RETURNED BACK TO HS18 AND NO ONE KNOWS WHAT IS THE REASON ???? HUH ..... DON'T SHOP WITH HS18 IF THEY DEAL WITH SUCH BAD LOGISTIC PARTNERS.
I have no WORDS TO ABUSE THE PATHETIC CUSTOMER CARE REPRESENTATIVES THEY HAVE Who are extremely rude, Hang up on you, FIRST OF ALL,...

I have ordered one earphone from homeshop18 on 26th July'12 , the delivery time written on the website ins 7 - 8 days. After 6 days I got a message from them saying a slight delay which is of 3- 5 days more. My purpose is not solved , I have been trying to contact them all this while on their customer care number [protected] Noone answers that ever... I have been holding that call for more than 15 minutes twice I got no response. On...

Sir/Mam,
I am Ramchander Naik.As I spoke to Ekta madam on phone and explained the whole issue regarding EMPTY PACKAGE delivered to me, I am sending the photographs of the IN-VOICE COPY and BLUEDART COURIER CARBON COPY...

Regarding the issue-----
I received a call from bluedart on 12/07/2012 in the afternoon at around 2pm and they told me to collect the consignment from homeshop18.com. But when...

i have ordered a diamond facial kit from home shop18. through tele booking but is was not aware of the product code so,i mentioned the details to the customer care executive.
but he booked some different product.I clearly mentioned to the exicutive that i am working and before 6pm nobody will be at home so,kindly send it after 6pm. But they sended the product in the noon time and requested my neighbor to except it.she received the...

We placed an order for "Gamini - Graceful Saree in Chanderi Silk - Maroon"
Order Number :[protected]
We received this product on 28th July.When we opened the packet and checked the Saree,It was Purple not Maroon.When it was clearly mentioned while placing an order and it says the same on the Delivery voucher as well.(Pic Attached)

We called the customer care people to sort it out and get it replaced...

i ordered i product acer laptop order no.[protected] and made payment through debit card, now when iam tracking the product on homeshop18 it says order shipped through bluedart courier AWB no [protected] but when tracking on blue dart's website it is saying that connection lost contact constomer service. I am very disappinted as i paid the whole 15000 rs amount and now iam sitting empty handed. I had made purchses worth thousands of rupees...

I ordered a Ozone safe from homeshop 18. They told me that delivery is free and no charges have to be paid and even if you are asked to pay octroi Homeshop18 will refund it. They also told me that the installation of Ozone safe will be done by Ozone executive.

But now they are not refunding the Octroi charges. I have sent them mail twice and also raised a support ticket on their website. They closed the ticket and say they...

Dear Heads of Homeshop18

Order Number:[protected]

This complain is in reference to non-delivery of a setner beanbag, which was supposed to be delivered in Bangalore. The payment was made online via a debit card. I had placed the order on 11 July, 2012, the expected delivery time was 5-7 days. Its the 24th of July and the order has still not been delivered.

More than this, its really disheartening...

devendra v modi
i orderred for ele tandur and paid rs 2990 to homeshop18 on 12july2012
w.r. t above order, i got a mail on 16july stating that your order has been dispatched vide awb no del[protected] thorough logistic partner and get within 2 -3 days ,
Not receiving ordered item in time , i called 3 times to Cs and my requests were taken and told me that they have updated
i also trek my consignment...

Hi dear
First of all i will suggest all users not to go for Homeshop18.You will be displeased with their product and support
I bought Akai dvd player 2 months back .They have send that without remote .Dvd player was also not working then they said sir i am sending u remote after that it will work.After a week i received remote but then also dvd didnt work.They i returned dvd.After 10 days i received Dvd without remote that...

I had booked a canon camera on date[protected] and its order no. Was[protected]..
On not getting the dilivery of my product again i had called homeshop18 customer care, but they told that you will recieve your product in next 2 days..on waiting and calling again..they told that your product is lost in courier ..they told that also that they will send another camera..but this dosen't happen..on calling again they told that they...

I have ordered kaiserhoff 12pcs jumbo cookware set on 09/07/12 in Home shop18,order no;[protected]and suborder no45216181.I have received the item on 11/07/12, paid full amount.In the package I have found one fully broken 2.1 liter saucepan glass lid and also one missing knife set.In the knife set package only knife stand was there but all the 4 pieces of.knife and one piece of scissor were missing.I have complained the matter to Home Shop18...

With reference to order No. 9137451 for Motorola Atrix 2 Mobile, I have purchase the same from Home shop18, paid amount of Rupees 18,657/- . When I received product I have inform to home shop18 customer care regarding the product faulty/ defective, at that time they ensure me for replacement of the same or refund if not possible. My various complaint are as, 72802453 dtd 01072012, [protected]/07/2012, and also 72913499, but home shop 18...

DEAR SIR
I AM 62 YEAR OLD GHAI
I HAVE BOUGHT A MOBILE AirTyme Flaunt 3 g phone with track ball -PV300P ON 2 JUNE 2012. FROM HOME SHOP 18 BUY SEEING IN T.V. SHOW
THEY WHERE CLAIMING THAT THIS PHONE IS SO ESSAY TO USE AND SO NICE AND UN-COMPARABLE IN PRICE BUT AS I GOT DELIVERY I FOUND THAT PHONE WAS NOT SO ESSAY TO USE AND I DIS LIKE THAT AND REQUEST THEM TO REFUND ME MY MONEY AND GET PHONE BACK ALL OTHER ON LINE SELLERS...