HomeShop18 Complaints & Reviews

I PLACED ORDER FOR A KITCHEN UTENSIL AND PAYMENT WAS MADE ONLINE.THEY PROMISED FREE HOME DELIVERY WITHIN 4 TO 5 WORKING DAYS. BUT THE DELIVERY WAS NOT MADE EVEN AFTER 15 DAYS. ALSO THEY TOLD ME TO COLLECT IT FROM COURIER OFFICE AND THAT SUCH PRODUCTS WONT BE DELIVERED AT HOME. HOMESHOP18 SHOULD STOP MAKING SUCH FAKE PROMISES .OTHERWISE ONLINE SHOPPING IS USELESS....

Abdul Kadar

I had ordered zen m32 which has priced for Rs 2750 which has internal memory of 128MB. Similar zen mobile m32 which has low memory cost RS.2499 was listed on homeshop18.com site.But they delivered wrong mobile zen m32 which has low memory and cost of that mobile is less. Due to low memory java application doesn't work. Contact with homeshop but they said they can't do anything. They should change the...

I have ordered a book "General Studies for Services Preliminary Examination 2013 (Paper - 1)" but due to transaction error two orders were placed. So i contacted homeshop18 customer care to cancel one order.The order which i told to cancel was[protected] .What I was told that this order will be cancelled but now Today on 27th oct i have got message that your order is being dispatched. Bluedart services put the prepaid order books...

Horrible Experience with Homeshop 18 !
I ordered the following product on 11th oct 2012. I made the payment through my debit card. It was to be delivered within 4-5 days but its 23rd Oct today and there is no response from the company. On asking from customer care they gave me AWB no. M57870575 and told me to call at first flight courier services. When i called at first flight their executive told me that this parcel has been delivered...

Dear Sir / Ma'am,

I want to inform you about a website which is running a scam by fooling innocent consumers like me. my ORDER No.[protected] and my Complaint No.74775699...They show on web site products, to consumers but they won`t send the same thing only they pack like something special but inside only a hole, And when we call customer care they say " no refund no exchange when its there fault , We trust but they...

Dear Sir
I had purchased on line one car cover for Indigo Cs vide sub order no.47794785 &main order No.[protected] and the same was found to be torn in several places and not at all waterproof and I was refused a replacement and I lodged a complain in your site and then only I received an Email to send the defective car cover along with the scanned copy of the Courier Bill for reimbursement which was done by me duly on 03/10/2012...

Hi , I ordered Samsung Galaxy Tab 2 Gt3100 from homeshop18 on 7th July and they confirmed me that the product will get delivered within 7-8 days for which we were pretty OK. After 10 days also we didnt received our product so we thought of calling the customer care of homeshop18 and they said that you will get your product in 2--3 days . Again after 5 days i checked with them and same answer was there. They dont even have the courtsey to...

Hi,

I bought one Toshiba laptop from Homeshop18 (Order #[protected] on 21st September 2012. They delivered the product on 29th September (Saturday at 16.10P.M). I found the laptop has manufacturing defect in keyboard as all the keys are getting pressed even when i press one. I didn't install OS as the laptop came without OS. I informed Homeshop18 on 1st October's Morning (Monday) about the laptop's defect and...

Order number:[protected]
Order placed on: Sep 26, 2012

With reference to the subject order number, I had placed an order of a Blackberry curve 9320(Black Colour after confirmation from Customer care team) amount rupees 14099.00/- and when got the delivery on 1st of October 2012, White colour Blackberry Phone was delivered. I called many times on phone and even wrote emails and registerd ticket from website about getting...

Order no[protected] dt25/09/2012.Complaint no 75054835 dt03/09/2012. My contact [protected].Product was to be delivered within 6-7 working days.Till date neither shipment details received nor product received.Telephonic and email contacts have all gone in vain to raise the CSD from slumber of RIP VAN WINKLE.Terrific experience.What should i do to get out of the grip of this dormant company? I need help...

Dear Team,

I ordered for the Body Care Insta Glow Kit from Home Shop 18, which was delivered and payment of Rs 1500 made by me on delivery. On opening the pack to my dismay I found the nourishing massage cream missing in the pack without the cream. The entire pack is useless as the cream is the integral part of the pack, I immediately reported the missing item to the Home Shop 18 and was assured that it will be sent to me...

Hi,

I had purchased a mobile from Homeshop18 on the 19th Sep using my credit Card. My Card was debited the same time and order went through. I was promised for the part to be delivered in 8-9 days. on 24th Sep got an SMS stating that there is slight delay in the order and the same will be delivered in 3-5 days. I went to their website and raised a Trouble Ticket(TT) # 74850459 on the 25th Sep. I received a message in the Ticket...

ORDERED item on 25/9/2012 was to be delivered within 7 working days.Till date no shipment details have been received.Of course courteous Homeshop 18 OFFICIALS have assured over IVR THAT PRODUCT WILL BE DELIVERED SOME TIME IN FUTURE AS I HAVE MADE THE MISTAKE OF MAKING PAYMENT.ORDER NO[protected]. Homeshop 18 IVR OFFICIALS HAVE DROPOPED MY COMPLAIN WITHOUT REDRESSING THE SAME.Terrific EXPERIENCE FROM INDIA LARGEST SHOPPING COMPANY.MY PHONE...

Dear Sir
I had ordered 4 items (car vacum cleaner,car polisher,car cover for Indigo CS with mirror pocket and 4 bottles of car polishing chemicals) at the cost of Rs.4900/-.First 3 items were sent through First Flight Courier out of which the supplied car cover was not complying to the specifications menttioned in the webpage.Neither it was water proof nor it had mirror Pockets.Then immediately i informed to Home Shop 18 regarding...

I recently purchased a Casserole set via homeshop18(Order No.[protected] and Product No.[protected]. Unfortunately, the package that i received was not as expected because the content was not according to the demonstrated video on their tv channel. In the demonstrated video they showed that buying 6pcs of Casserole set one will get 6pcs of Casserole set free. But all I got was a pair of 3 pcs of Casserole set and 3 pcs of serving spoon.br...

On 15th aug I had order non stick cookware set & I had got the delivery of the product on time. but the product which I had received, was not up-to the mark. After spending 90 to 100 rs on the calls .finally they told me to send back the product to us. On 4 Sep I had sent the sent the product through ONDOT courier with freight of 600. CC told me that you will get the full refund of the Courier freight. Again after after a lot of discussion...

I had ordered WIld Republic Toy on 12th September 2012 and my order number is[protected]. while ordering the product was in stock and available. I made the payment and called the customer care regarding the delivery. She told me that the delivery will be done in 7-8 days max, but where as on their websites it was mentioned 4-5 working days. I requested them to do the delivery ASAP. I called the Customer Care again on 17th September and they...

hello,
i have orders two products from this site
1 . Strolley Bag with 3 Travel Bags by Polo Racquet 1500 rs.
This product is not worth more than 500-600. Very cheap quality material.
2. AG real diamond pendent 1100 rs.
This product has patches on it and defective, have no finishing
Both product is looks like road side garbage even Road siders are better.
Homeshop18 dumping the defective...

Dear Sir
My self Dr .Asit kumar Dash,Associate Professor in Geography,G.M.Autonomous College,Sambalpur,Odisha, ordered for one Car cover for Indigo CS ,one car vaccum cleaner,one Car Polisher and one car and bike care to Home Shop 18 and paid the amount through my credit Card.I received one Car Vaccum Cleaner,one Car Polisher,one rejected torn Car Cover with out mirror pocket and God knows about the fourth item.All the three items...

I wanted to gift flowers chocolate and cake to someone so i placed an order for the product (Product Code:[protected] Order No:[protected] and made a payment of 1200/- Upfront.
The order was placed on 13 Sep 2012 after 2 PM and was to be delivered on 14 Sep 2012. The order was not delivered, i had tried to get the status of my order many times from your customer care when the order tracking showed that it was ready for shipping but all...