Comments
Dear Vikram,
Did anything happen after you wrote this?
I have a similar problem in hand where my furniture has not been delivered and every time I am told the furniture is not in stock.
Atul
Did anything happen after you wrote this?
I have a similar problem in hand where my furniture has not been delivered and every time I am told the furniture is not in stock.
Atul
Dear Customer,
This message is from HomeTown.
This complaint was closed on 25th Oct, after you wrote to [protected]@home-solutions.co.in.
We have got your confirmation too.
Warm Regards,
HomeTown Customer Service
This message is from HomeTown.
This complaint was closed on 25th Oct, after you wrote to [protected]@home-solutions.co.in.
We have got your confirmation too.
Warm Regards,
HomeTown Customer Service
I totally agree on the worst Customer Service ever I get. I booked for Bed and Matress and it was supposed to deliver by 22/02/2009 after one month of purchesed. But no response at all and when I tried thru thier CSD its always busy.
Is there any mean by which I can get my money back. If this is the case which means India's famous Pantaloon Brand itself is downgrading them.
First of all they should be customer oriented then only they can survive in Present scenario.
Is there any mean by which I can get my money back. If this is the case which means India's famous Pantaloon Brand itself is downgrading them.
First of all they should be customer oriented then only they can survive in Present scenario.
I too agree that they have the worst customer service ever, they get the advance money telling you that they are going to deliver the product next day, but they wont.They will never have stocks, we have to follow them up everyday to know the status of the delivery.Their customer support lines will be busy always, we need to get hold of the phone dialling again and again.Very pathetic service
Still waiting for an washing machine to be delivered, they promised tomorrow, I fed up calling them, I let the choice to them bringing it tomorrow or within this year end :(
Still waiting for an washing machine to be delivered, they promised tomorrow, I fed up calling them, I let the choice to them bringing it tomorrow or within this year end :(
We have never faced such a ridiculous and irresponsible response from the Home Town(JayaNagar, Bangalore) staff.(Full payment of Rs.22339 was done)the item was supposed to be delivered on 19-10-11.No notification done till now regarding the delay, only we keep making tens of phone calls everyday to listen to their very imaginative reasons for the status update.Even the sales person(Raju-Spring fit Mattress)/His Manager(Shyam--This Person is the best of all...he takes ZERO responsibility be it sales/delivery of the product.Wonder why this person exists )/Customer Service Manager (Fahadur Rehaman Khan).Nobody even knows the status of our order till this moment.
NEVER NEVER NEVER BUY FROM HOME TOWN.IT IS A NIGHTMARE
NEVER NEVER NEVER BUY FROM HOME TOWN.IT IS A NIGHTMARE
defective items
defective items49%
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
Home Town — GOODS NOT DELIVERED
I had purchased 3+1+1 seater Sofa set from Home Town (Greate India Place, Noida) on 11th June 2008 through Receipt No [protected]. I was given a delivery date of 20th July 2008. However, despite giving the entire payment till date I have not received my goods. My request for the refund of my money was also rejected by Home Town. Can you please help me out.