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I faced also the same problem. Basically Hometown is not capable enough to deliver and install in proper time. For me they already took more than 3 months to install 2 bedroom wordrobes. But still one wordrobe installation is not done. When I asked them to take back the material and return my money they are telling this problem we are facing first time and we dont have option to cancel order but after above comment I feel it happens to all customers. So guys dont go with hometown. They are just false promiser . This company shouldbe black listed.
Well Same happenned with me. I bought kitchen and wardrobes from Hometown noida. They said they will do the kitchen in 15 days, they however took two months. On top of that every time persons who visited us did not have the skills and neither the tools. Pathetic service. They have not learnt over time. I would also not at all recommend hometown kitchen.
Bought Modular kitchen unit from Dura Cucine, Home Town, Marthahalli, Bangalore got installed on .10th June, 2015...
1. Mr. Vinay, the sales in charge in service during the time of placing the order had convinced me that Dura Cucine deals with Hettich hardware only and showed me a big advertisement above his head to reiterate that it was Hettich and nothing but it, Dura Cucine deals with. So, I never questioned you later about the quality and brand of the hardware. This was completely negated when I got the product opened and installed to my great shock and despair. I can not bear this loss and I would request you to replace the hardware soon. I do not want to be fooled by the famous brand such a way.
2. My order included a partition between MW oven and Bake oven. It is missing in the shipment.
3. The draws below the hob are absolute failure. When I pull they get stuck and I spend my valuable time in pulling it slowly and my heart starts beating fast, praying it has to close perfectly. With my busy schedule, I do not have time to spend time on the draws and I would request you to give me two doors with a shelf there instead of tandem draws.
4. Also, skirting hangs awkwardly and needs to be set properly. Kindly send your technician to solve this problem.
1. Mr. Vinay, the sales in charge in service during the time of placing the order had convinced me that Dura Cucine deals with Hettich hardware only and showed me a big advertisement above his head to reiterate that it was Hettich and nothing but it, Dura Cucine deals with. So, I never questioned you later about the quality and brand of the hardware. This was completely negated when I got the product opened and installed to my great shock and despair. I can not bear this loss and I would request you to replace the hardware soon. I do not want to be fooled by the famous brand such a way.
2. My order included a partition between MW oven and Bake oven. It is missing in the shipment.
3. The draws below the hob are absolute failure. When I pull they get stuck and I spend my valuable time in pulling it slowly and my heart starts beating fast, praying it has to close perfectly. With my busy schedule, I do not have time to spend time on the draws and I would request you to give me two doors with a shelf there instead of tandem draws.
4. Also, skirting hangs awkwardly and needs to be set properly. Kindly send your technician to solve this problem.
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+91 90 0786 2472
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Future Retail Home Office, 4th Floor, Tower C, 247 Park, LBS Marg, Vikhroli (West), Mumbai, Maharashtra, India - 400083
When you guys, dont have the ability to keep up ur promises, don't ever give us, any false statements and waste our valuable time and money.
Be geniune, in whatever you say. Even I would suggest, not to buy any deliverable goods from HOMETOWN, since they are not upto the mark of customer satisfaction.