Hometown Pune — False promise of delivery

I bought on Bed and a mattress (challan no. 2855 )from Hometown on 6 december. They promised me delivery on 13th december. Even after calling many time till now ( 2 Jan 2009) they could deliver the bed only not the mattress. They took one more week to fit the bed after delivery after calling many times. They are highly irresponsible people and don't know how to do business.
I am still waiting for my stuff to be delivered. Buying things like this not at all a pleasure, small road side
shops are far more better and good in terms of business.

sorry for above comment, it is not hometown but housefull in pune.

Dear Mr. Ghosh,

This message is from HomeTown.

We regret the inconvenience caused.

The stated problem is Closed and we have got your confirmation.

Warm Regards,
HomeTown Customer Service.

I am also facing the same problem. I have got a coffee table from home town which got damaged during their transportation. Now every time when I call them for the service, they always say that the person will come today but that person never comes. It is a pathetic example of carelessness and very poor customer service. The persons with whom I am dealing were Yasin and Abhinandan Joshi.

They don't have capacity to give delivery in time. Home town people are just wasting time and money of the people. I brought one sofa with Bed and cup board. Amount is Rs. 39, 999. They told me delivery after 20 days. I got only sofa after 25 days. They told you have to wait more 20 days for rest of the delivery. They are not working for people but they want people to be work for them. They are taking money advanced and for delivery people needs to suffer. Please don't believe on Home town people.

Everybody please keep on writing your complaints here so other will not suffer.


Regards,
Somnath