[Resolved] Honda 2 Wheelers — Parts | |||
To, The Customer Care, Honda Motorcycle & Scooter India Pvt. Ltd., Manesar, District Gurgaon, Haryana, India. Sub: Honda Aviator- several complaints I purchased Honda Aviatore on dt: 18/02/2010 (RJ14 VS 1235) from Satnam Honda, Tonk Road, Jaipur. Therein I found that the top cover of Head light was cracked at certain places. I bought this under the notice of Mechanics at dealer point. They assured me to get it changed but to my utter dismay, even after three services, they did not cheque it as per their commitment. I never accepted this but of services failure from a highly reputed and customer friendly company like HONDA. The fact that I‘d to complain you regarding this shows that how hurt I feel about it? I am very sure that keeping your commitment o[censored]tmost consumer satisfaction, you will not fail to satisfy me and rectify above error. Thanking you, Suresh Agarwal [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved customer support has been notified about the posted complaint. | |||
 44 Comments | |||
Comments
To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Honda CB shine- complaints
I purchased Honda CB Shine on 13th July 2010 from Ghani Honda Palakkad, Kerala. The owner name is P.D Joseph, I found a complaint with the gear box, the gears are not shifting properly.When we reported this matter to the showroom manager, he told us the bike has no complaints.When he ride the bike, he himsel[censored]nderstood that the gear box in complaint.But he refused to avoid the complaint.He told us you can ride the bike for one month after that only we can repair it. But we are not satisfied with his comment.
So we consult A.M Honda at Angadippuram, Malappuram Dt., Kerala. Here we got a satisfactory advice and they told that the complaint will be solved with in 2 days.
Ghani Honda, Palakkad, Kerala the staff and Manager is behaving to the customer very badly. So Sir we hope that you understood all the matters and you should take the necessary action against Ghani Honda, Palakkad, Kerala.
Thanking You,
P.D Joseph.
[protected]
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Honda CB shine- complaints
I purchased Honda CB Shine on 13th July 2010 from Ghani Honda Palakkad, Kerala. The owner name is P.D Joseph, I found a complaint with the gear box, the gears are not shifting properly.When we reported this matter to the showroom manager, he told us the bike has no complaints.When he ride the bike, he himsel[censored]nderstood that the gear box in complaint.But he refused to avoid the complaint.He told us you can ride the bike for one month after that only we can repair it. But we are not satisfied with his comment.
So we consult A.M Honda at Angadippuram, Malappuram Dt., Kerala. Here we got a satisfactory advice and they told that the complaint will be solved with in 2 days.
Ghani Honda, Palakkad, Kerala the staff and Manager is behaving to the customer very badly. So Sir we hope that you understood all the matters and you should take the necessary action against Ghani Honda, Palakkad, Kerala.
Thanking You,
P.D Joseph.
[protected]
From
Jeevan K
Molethu Veedu
Edathitta P.O
Kodumon
Pathanamthitta
Kerala-691555
Phone No.[protected]
[protected]
To
Service Manager
Honda Motor Cycle & Scooters India (Pvt.) Ltd
Sir,
Sub:-To solve the complaints of my motor bike.
I am a customer of the ‘Honda Unicorn’. My motorbike has been showing some sorts of complaints for the past 2 years. Though I have referred these complaints to the dealer, several times during this period, they have not taken them seriously. Since my dealer has failed in rectifying the complaints, I request for the proceedings from your part, to resolve them at the earliest.
Pathanamthitta Yours’ faithfully,
08/09/2010 Jeevan K
Complaints Observed
1.Though the sound of the engine is smooth at the time of starting, it becomes too noisy after travelling
about 10 kms.and that time, the bike has no pulling.
2.The ‘Back-shock’ is not working properly.
3.Knocking Sound.
4.Missing.
Dealer : Muthoot Moters, Pathanamthitta, Kerala
Reg. Number : KL-26 1088
Chassis Number : ME4KC09 2H68052972
Engine Number : KC09E 9052956
Purchasing Date : 31/08/2006
Kms Travelled : 28160 kms
Jeevan K
Molethu Veedu
Edathitta P.O
Kodumon
Pathanamthitta
Kerala-691555
Phone No.[protected]
[protected]
To
Service Manager
Honda Motor Cycle & Scooters India (Pvt.) Ltd
Sir,
Sub:-To solve the complaints of my motor bike.
I am a customer of the ‘Honda Unicorn’. My motorbike has been showing some sorts of complaints for the past 2 years. Though I have referred these complaints to the dealer, several times during this period, they have not taken them seriously. Since my dealer has failed in rectifying the complaints, I request for the proceedings from your part, to resolve them at the earliest.
Pathanamthitta Yours’ faithfully,
08/09/2010 Jeevan K
Complaints Observed
1.Though the sound of the engine is smooth at the time of starting, it becomes too noisy after travelling
about 10 kms.and that time, the bike has no pulling.
2.The ‘Back-shock’ is not working properly.
3.Knocking Sound.
4.Missing.
Dealer : Muthoot Moters, Pathanamthitta, Kerala
Reg. Number : KL-26 1088
Chassis Number : ME4KC09 2H68052972
Engine Number : KC09E 9052956
Purchasing Date : 31/08/2006
Kms Travelled : 28160 kms
To,
Honda Motorcycle & Scooter India Pvt. Ltd. ( If Any Responsible Persons Are There)
From six months no response only flustration, change defective parts with scrab parts at every service done at authorised service center v j honda ulhasnagar. Bellow mention history.
From: Anuf mulla <[protected]@yahoo.com>
To: Honda Customer Care <[protected]@honda2wheelersindia.com>
Cc: [protected]@rediffmail.com
Sent: Sat, August 28, 2010 4:15:52 PM
Subject: Dont Do Favour On Me Mr Prashant Shinde For The Defective Bike MH05AT1716
Dear Prashant Shinde,
Bellow mention are problem in the bike from the time i had purchased & many visits to the so called authorized dealer v j honda work shop, i was harassed by keeping the vehicle for days & .
I want to know what work has been done for the mention bellow problem till date, the bike is free of any defect, if so please put me in writing, 3rd free service has been done or not & this is the policy of honda to replace the defect part by scrab one, many times the bike has been at the v j honda work shop for problems mention bellow & what scrab spare has been fitted to the bike.
Mr Prashant Shinde don't forcefully make me bring the bike to the work shop at your convenient time for deliberately you had replace the existing parts by scrab one of the bike & harest me many times, as i had experienced bad work quality of the dealer v j honda & don't ever hang the phone on me like that. I has experience the policy of honda & its dealership, from a mechanic to service engineer & you mr prashant shinde also, the last telephonic conversation 2, 3 days ago by you, i was in embarrassment how can a honda personal like you cannot let me speak & justify all the deliberate mistake caused by honda dealer, despite every time you cannot solve the problem i had trust some senior personal will solve, but from mechanic to service engineer, the defect cannot be clear, at the last visit to the workshop i was told the clutch was check & the clutch plate & pressure plate guage was also check, but the clutch was not check or open, the person who worked on the bike conform that it was not opened, every time you guys has lied i don't have any trust in honda. I had suffered a lot, I don't want the defect product & cannot bear.
The problem i am facing with my bike mh05at1716 are mention bellow:
1) Front Disc Brake Failure, work done by replacing the existing with scrab one.
2) Both Front Suspension Leakage, done
3) Clutch Jerks, Not Done
4) Cannot Neutral In Stop Position, Not Done
5) 5th Gear Slips, Not Done
6) Engine Stops While Driving When It Is Raining, Not Done
7) Headlight Deeper Does Not Work Properly, Not Done
Regards
Anuf A. Mulla
[protected]
----- Forwarded Message ----
From: Anuf mulla <[protected]@yahoo.com>
To: [protected]@honda2wheelersindia.com
Cc: [protected]@rediffmail.com
Sent: Wed, August 18, 2010 1:55:13 PM
Subject: Re: Your Query/Feedback
Dear concern person,
Full front disc brake system has been changed with used one or of any accedental or scrab bike, every time it has been done delibetry by V J Honda, the bike is in hyp. with hdfc bank ltd., i dont want the scrab, the scrab is lying at my house, emi & intrest will be paid by you from the time it has been purchase by me.
Regards
Anuf A. Mulla
[protected]
[protected][protected][protected][protected]
From: Anuf mulla <[protected]@yahoo.com>
To: [protected]@honda2wheelersindia.com
Cc: [protected]@rediffmail.com
Sent: Mon, July 26, 2010 2:20:13 AM
Subject: Re: Your Query/Feedback
Dear Ramranjan Kumar,
Thanks For your response.
The problem i am facing with my bike mh05at1716 are mention bellow:
1) Front Disc Brake Failure
2) Both Front Suspension Leakage
3) Clutch Jerks
4) Cannot Neutral In Stop Position
5) 5th Gear Slips
6) Engine Stops While Driving When It Is Raining
7) Headlight Deeper Does Not Work Properly
On 19/07/2010 Sunday near about 3:30 pm i received a call from arti madiwal (vj honda badlapur) to bring the bike mh05at1716 to sought the problem i am facing for past four months in my bike & i have weekly off only on Sundays, as it was not possible for me on the same day the appointment was fixed on 25/07/2010 & the lady had promised to deliver the bike same day evening, as the problem has not been sought for so long i suggested her to go throw the earlier job cards & make sure the necessary spares are available, she has committed.
On 25/07/2010 Sunday as it was fixed i was there with my bike mh05at1716 the lady arti madiwal introduce me to mr veviek mishra (service advisor), i explain mr veviek & shailesh (technician) the problems i am facing with my bike which mr veviek & shailesh knows very well as the work has been done by them for past 4 months, i was asked wait, till 4 pm nothing has done the bike was kept aside & not a single work can be done & i had to take my bike return, i had waste whole day with prior appointment which was meant for my kids. As the bike is major defect the work cannot be done. I request you to take the defect piece of metal junk & please give my money back as i have enjoy the quality of humiliation, enjoy the quality of mentally torture, enjoy the quality bad service
Dear Ramranjan Kumar for how many rounds of humiliation, mentally torture, waste of time i have to bear with you guys, please return my money i cannot take it any more.
Regards
Anuf Aslam Mulla
[protected]
[protected][protected][protected][protected]
From: "[protected]@honda2wheelersindia.com" <[protected]@honda2wheelersindia.com>
To: [protected]@yahoo.com
Sent: Wed, July 14, 2010 10:27:36 PM
Subject: Your Query/Feedback
Dear Mr. Anuf Mulla
We thank you for visiting our website & sharing your concerns. We are looking into the matter and shall be getting back to you shortly. We request you to bear with us till such time.
Thanking You and assuring our best attention always.
Ramranjan Kumar
Customer Relations
Tel:[protected], [protected],[protected]Toll free for BSNL/MTNL)
Fax:[protected]
e-mail: [protected]@honda2wheelersindia.com
Honda Motorcycle & Scooter India Pvt. Ltd. ( If Any Responsible Persons Are There)
From six months no response only flustration, change defective parts with scrab parts at every service done at authorised service center v j honda ulhasnagar. Bellow mention history.
From: Anuf mulla <[protected]@yahoo.com>
To: Honda Customer Care <[protected]@honda2wheelersindia.com>
Cc: [protected]@rediffmail.com
Sent: Sat, August 28, 2010 4:15:52 PM
Subject: Dont Do Favour On Me Mr Prashant Shinde For The Defective Bike MH05AT1716
Dear Prashant Shinde,
Bellow mention are problem in the bike from the time i had purchased & many visits to the so called authorized dealer v j honda work shop, i was harassed by keeping the vehicle for days & .
I want to know what work has been done for the mention bellow problem till date, the bike is free of any defect, if so please put me in writing, 3rd free service has been done or not & this is the policy of honda to replace the defect part by scrab one, many times the bike has been at the v j honda work shop for problems mention bellow & what scrab spare has been fitted to the bike.
Mr Prashant Shinde don't forcefully make me bring the bike to the work shop at your convenient time for deliberately you had replace the existing parts by scrab one of the bike & harest me many times, as i had experienced bad work quality of the dealer v j honda & don't ever hang the phone on me like that. I has experience the policy of honda & its dealership, from a mechanic to service engineer & you mr prashant shinde also, the last telephonic conversation 2, 3 days ago by you, i was in embarrassment how can a honda personal like you cannot let me speak & justify all the deliberate mistake caused by honda dealer, despite every time you cannot solve the problem i had trust some senior personal will solve, but from mechanic to service engineer, the defect cannot be clear, at the last visit to the workshop i was told the clutch was check & the clutch plate & pressure plate guage was also check, but the clutch was not check or open, the person who worked on the bike conform that it was not opened, every time you guys has lied i don't have any trust in honda. I had suffered a lot, I don't want the defect product & cannot bear.
The problem i am facing with my bike mh05at1716 are mention bellow:
1) Front Disc Brake Failure, work done by replacing the existing with scrab one.
2) Both Front Suspension Leakage, done
3) Clutch Jerks, Not Done
4) Cannot Neutral In Stop Position, Not Done
5) 5th Gear Slips, Not Done
6) Engine Stops While Driving When It Is Raining, Not Done
7) Headlight Deeper Does Not Work Properly, Not Done
Regards
Anuf A. Mulla
[protected]
----- Forwarded Message ----
From: Anuf mulla <[protected]@yahoo.com>
To: [protected]@honda2wheelersindia.com
Cc: [protected]@rediffmail.com
Sent: Wed, August 18, 2010 1:55:13 PM
Subject: Re: Your Query/Feedback
Dear concern person,
Full front disc brake system has been changed with used one or of any accedental or scrab bike, every time it has been done delibetry by V J Honda, the bike is in hyp. with hdfc bank ltd., i dont want the scrab, the scrab is lying at my house, emi & intrest will be paid by you from the time it has been purchase by me.
Regards
Anuf A. Mulla
[protected]
[protected][protected][protected][protected]
From: Anuf mulla <[protected]@yahoo.com>
To: [protected]@honda2wheelersindia.com
Cc: [protected]@rediffmail.com
Sent: Mon, July 26, 2010 2:20:13 AM
Subject: Re: Your Query/Feedback
Dear Ramranjan Kumar,
Thanks For your response.
The problem i am facing with my bike mh05at1716 are mention bellow:
1) Front Disc Brake Failure
2) Both Front Suspension Leakage
3) Clutch Jerks
4) Cannot Neutral In Stop Position
5) 5th Gear Slips
6) Engine Stops While Driving When It Is Raining
7) Headlight Deeper Does Not Work Properly
On 19/07/2010 Sunday near about 3:30 pm i received a call from arti madiwal (vj honda badlapur) to bring the bike mh05at1716 to sought the problem i am facing for past four months in my bike & i have weekly off only on Sundays, as it was not possible for me on the same day the appointment was fixed on 25/07/2010 & the lady had promised to deliver the bike same day evening, as the problem has not been sought for so long i suggested her to go throw the earlier job cards & make sure the necessary spares are available, she has committed.
On 25/07/2010 Sunday as it was fixed i was there with my bike mh05at1716 the lady arti madiwal introduce me to mr veviek mishra (service advisor), i explain mr veviek & shailesh (technician) the problems i am facing with my bike which mr veviek & shailesh knows very well as the work has been done by them for past 4 months, i was asked wait, till 4 pm nothing has done the bike was kept aside & not a single work can be done & i had to take my bike return, i had waste whole day with prior appointment which was meant for my kids. As the bike is major defect the work cannot be done. I request you to take the defect piece of metal junk & please give my money back as i have enjoy the quality of humiliation, enjoy the quality of mentally torture, enjoy the quality bad service
Dear Ramranjan Kumar for how many rounds of humiliation, mentally torture, waste of time i have to bear with you guys, please return my money i cannot take it any more.
Regards
Anuf Aslam Mulla
[protected]
[protected][protected][protected][protected]
From: "[protected]@honda2wheelersindia.com" <[protected]@honda2wheelersindia.com>
To: [protected]@yahoo.com
Sent: Wed, July 14, 2010 10:27:36 PM
Subject: Your Query/Feedback
Dear Mr. Anuf Mulla
We thank you for visiting our website & sharing your concerns. We are looking into the matter and shall be getting back to you shortly. We request you to bear with us till such time.
Thanking You and assuring our best attention always.
Ramranjan Kumar
Customer Relations
Tel:[protected], [protected],[protected]Toll free for BSNL/MTNL)
Fax:[protected]
e-mail: [protected]@honda2wheelersindia.com
dear,
i have etrno,
last three month, i repaired engine from saksham honda, mansrovar jaipur,
but many time complained service center, for leakage oil from engine, they not taken seriously, last sundy i was go to service center, morning 9;00, manger not taken the vehical for service and repair lekage oil,
i have AMC ALSO, i want repair immedatily,
i already complain to honda c/care on last sunday, but not taken action,
so i have no other way, only consumer court, i will go if you not taken action against delar, reg.no. RJ-14-44M 2216,
GULSHAN KUMAR,
[protected], MAIL [protected]@gmail.com
i have etrno,
last three month, i repaired engine from saksham honda, mansrovar jaipur,
but many time complained service center, for leakage oil from engine, they not taken seriously, last sundy i was go to service center, morning 9;00, manger not taken the vehical for service and repair lekage oil,
i have AMC ALSO, i want repair immedatily,
i already complain to honda c/care on last sunday, but not taken action,
so i have no other way, only consumer court, i will go if you not taken action against delar, reg.no. RJ-14-44M 2216,
GULSHAN KUMAR,
[protected], MAIL [protected]@gmail.com
Dear Sir,
I have purchase Honda Unicorn on dated _30/11/2005_ from dealer located in Udaipur “LakeCity Honda” after that I have faced a problem in bike during rainy season and it switch-off in low rain and not started until rain not stopped but I think that it is a new bike so it occurs.
But in every season of rain I again faced same problem in bike, I contact Honda service centre I took service regarding above problem. But still Bike problem has not been corrected.
The Service Manager at centre they say “It is a Problem in Battery” and I change new battery but still problem not corrected. I have contacted 5-6 times to dealer for this same problem they could satisfied me for this problem, it is only a waste of money & time
So this reason I am writing this letter and facing very big problem, So I have given a bike again for servicing regarding problem and I have told to them if the problem is not corrected then I will not take at home.
Frame No. ME4KC09 - 2L58013811
Engine No. KC09E - 9013727
Model Code CBF150P Honda Unicorn
Selling/Servicing/ASC Dealer Code - RJ-03-0001
I have Honda Unicorn with registration no. RJ 27 SB 1974, Honda deler is Lake City Honda, Udaipur, Rajasthan, 313001.
So please solve my problem as soon as possible
Thanks
Om Prakash Menaria
Mobile No. -- +91-[protected],
[protected], [protected]
I have purchase Honda Unicorn on dated _30/11/2005_ from dealer located in Udaipur “LakeCity Honda” after that I have faced a problem in bike during rainy season and it switch-off in low rain and not started until rain not stopped but I think that it is a new bike so it occurs.
But in every season of rain I again faced same problem in bike, I contact Honda service centre I took service regarding above problem. But still Bike problem has not been corrected.
The Service Manager at centre they say “It is a Problem in Battery” and I change new battery but still problem not corrected. I have contacted 5-6 times to dealer for this same problem they could satisfied me for this problem, it is only a waste of money & time
So this reason I am writing this letter and facing very big problem, So I have given a bike again for servicing regarding problem and I have told to them if the problem is not corrected then I will not take at home.
Frame No. ME4KC09 - 2L58013811
Engine No. KC09E - 9013727
Model Code CBF150P Honda Unicorn
Selling/Servicing/ASC Dealer Code - RJ-03-0001
I have Honda Unicorn with registration no. RJ 27 SB 1974, Honda deler is Lake City Honda, Udaipur, Rajasthan, 313001.
So please solve my problem as soon as possible
Thanks
Om Prakash Menaria
Mobile No. -- +91-[protected],
[protected], [protected]
I AM RAJENDRA KUMAR SETHI FROM JAIPUR
Sir i bought a new honda ACTIVA from SATNAM HONDA NEAR GLASS FACTORY MAIN TONK ROAD JAIPUR on 17 november, 2010
but when i give my vechile for FIRST SEVICE there are many water droplets and the vechile become more worst after the sevice when I told it to serviceman he ignores me.
my body parts of activa are loosly attached so it makes a sound during travelling
i am VERY DISAPPOINTED AFTER THE SERVICE AND the MISBEHAVIOUR OF SATNAM HONDA WORKERS .
PURCHASE NAME : RAJENDRA KUMAR SETHI
MODEL : ACTIVA (SCV110B)
INVOICE NO. : 10IN05074
FRAME NO. : ME4JC449LA8135230
ENGINE NO. : JC44E1012010
VECHILE NO. : RJ14 BB 5955
DATE OF SERVICE : 9 DECEMBER 2010
SERVICE TIME : 9:15 A.M
CONTACT : [protected], [protected],[protected]
E MAIL ID : [protected]@yahoo.com
sir, I REQUEST YOU TO LOOK INTO THE MATTER IMMEDIATELY AND DO THE NEEDFUL URGENTLY BY GIVING ME AGAIN A FREE SERVICE
THANKING YOU
YOUR SINCERELY,
RAJENDRA SETHI
Sir i bought a new honda ACTIVA from SATNAM HONDA NEAR GLASS FACTORY MAIN TONK ROAD JAIPUR on 17 november, 2010
but when i give my vechile for FIRST SEVICE there are many water droplets and the vechile become more worst after the sevice when I told it to serviceman he ignores me.
my body parts of activa are loosly attached so it makes a sound during travelling
i am VERY DISAPPOINTED AFTER THE SERVICE AND the MISBEHAVIOUR OF SATNAM HONDA WORKERS .
PURCHASE NAME : RAJENDRA KUMAR SETHI
MODEL : ACTIVA (SCV110B)
INVOICE NO. : 10IN05074
FRAME NO. : ME4JC449LA8135230
ENGINE NO. : JC44E1012010
VECHILE NO. : RJ14 BB 5955
DATE OF SERVICE : 9 DECEMBER 2010
SERVICE TIME : 9:15 A.M
CONTACT : [protected], [protected],[protected]
E MAIL ID : [protected]@yahoo.com
sir, I REQUEST YOU TO LOOK INTO THE MATTER IMMEDIATELY AND DO THE NEEDFUL URGENTLY BY GIVING ME AGAIN A FREE SERVICE
THANKING YOU
YOUR SINCERELY,
RAJENDRA SETHI
CUSTOMER NAME KHUSHI THAKKAR
VECHILE NO MP41MH 4039
VECHILE HONDA SHINE
DEALER SADGURU HONDA
RESPECTED SIR/MADAM
since reporting the matters to the higher authorities after that i
recieved a call on 19.10.2010 from head mecanic Mr umesh, to come to
the service centre to visit the service centre tomorow i.e
20.10.2010, after coming to the service centre instead of two
remainders in the 1st and 2nd service. The issue was not resolved
"HARRASSING AND GIVING MENTAL PAIN TO THE COSTOMERS IS THAT HONDA BELIEVES "
This is a treatment given to a Customer after Reporting the matter to
the Higher Authorities
if i am not heard today i will have to report to the press that this
type of respect is given to the customer and where no complain is made
instead of solving the problems dis respect given to the person. did
not expected this type of service in my life.
THAT AGAIN I HAD GIVEN THE VECHILE FOR INSPECTION OF THE VECHILE ON 10/12/2010 AT THE SERVICE CENTRE MR UMESH SAID THERE IS NO -PROBLEM IN ENGINE AND GEAR BUT AFTER CONTANCTING THE SALES HEAD MR TAPAN ASSURED THAT THERE IS A DEFECT IN THE GEAR AND ENGINE.
KINDLY REPLACE THE VECHILE
I PRAY THAT MY COMPLAIN BE HEARD TODAY URGENTLY
THANKING YOU INANTICIPATION
FOR AND ON BEHALF OF KHUSHI THAKKAR
THAKKAR PANKAJ
HIGH COURT ADVOCATE
INDORE MADHYA PRADESH
VECHILE NO MP41MH 4039
VECHILE HONDA SHINE
DEALER SADGURU HONDA
RESPECTED SIR/MADAM
since reporting the matters to the higher authorities after that i
recieved a call on 19.10.2010 from head mecanic Mr umesh, to come to
the service centre to visit the service centre tomorow i.e
20.10.2010, after coming to the service centre instead of two
remainders in the 1st and 2nd service. The issue was not resolved
"HARRASSING AND GIVING MENTAL PAIN TO THE COSTOMERS IS THAT HONDA BELIEVES "
This is a treatment given to a Customer after Reporting the matter to
the Higher Authorities
if i am not heard today i will have to report to the press that this
type of respect is given to the customer and where no complain is made
instead of solving the problems dis respect given to the person. did
not expected this type of service in my life.
THAT AGAIN I HAD GIVEN THE VECHILE FOR INSPECTION OF THE VECHILE ON 10/12/2010 AT THE SERVICE CENTRE MR UMESH SAID THERE IS NO -PROBLEM IN ENGINE AND GEAR BUT AFTER CONTANCTING THE SALES HEAD MR TAPAN ASSURED THAT THERE IS A DEFECT IN THE GEAR AND ENGINE.
KINDLY REPLACE THE VECHILE
I PRAY THAT MY COMPLAIN BE HEARD TODAY URGENTLY
THANKING YOU INANTICIPATION
FOR AND ON BEHALF OF KHUSHI THAKKAR
THAKKAR PANKAJ
HIGH COURT ADVOCATE
INDORE MADHYA PRADESH
To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Honda CB twister- complaints
I Parshotam lal had recently purchased cb twister bike stil in free sevices but bike has a leakage in head gaskit already two times gaskit has been changed but the same problem is as it is please check immideatly my bike just run 9600.
Parshotam lal s/o kartarchand
vill.dera baba nanak
Distt. gurdaspur, Punjab
mob.[protected].
email. ID . [protected]@yahoo.in
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Honda CB twister- complaints
I Parshotam lal had recently purchased cb twister bike stil in free sevices but bike has a leakage in head gaskit already two times gaskit has been changed but the same problem is as it is please check immideatly my bike just run 9600.
Parshotam lal s/o kartarchand
vill.dera baba nanak
Distt. gurdaspur, Punjab
mob.[protected].
email. ID . [protected]@yahoo.in
To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Honda Aviator- Parts No. Sending complaints
Sir,
I have bought the Honda Aviator on 23/july/2010.
here I want to complaint you regarding the misleading of the company towards the sending of the parts number. Due to the same problem, last 1 month I am not using the bike and still its in the service centre only. And I have done lots of things to get it, but I did not get any proper response from the servce centre of Kannur.
I REQUEST YOU TO LOOK INTO THE MATTER IMMEDIATELY AND DO THE NEEDFUL URGENTLY
Name : Shankaran VK
Nirmalyam
Thillenkery (po)
Kannur, Kerala- 670702
Contact no. [protected]
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
Manesar, District Gurgaon,
Haryana, India.
Sub: Honda Aviator- Parts No. Sending complaints
Sir,
I have bought the Honda Aviator on 23/july/2010.
here I want to complaint you regarding the misleading of the company towards the sending of the parts number. Due to the same problem, last 1 month I am not using the bike and still its in the service centre only. And I have done lots of things to get it, but I did not get any proper response from the servce centre of Kannur.
I REQUEST YOU TO LOOK INTO THE MATTER IMMEDIATELY AND DO THE NEEDFUL URGENTLY
Name : Shankaran VK
Nirmalyam
Thillenkery (po)
Kannur, Kerala- 670702
Contact no. [protected]
Sub: Honda Unicorn-Complaints
I have bought the Honda Unicorn on November 2009.
here I want to complaint you regarding the misleading of the company towards the sending of the parts number(Front Shock absorber tube). Due to the same problem, last 2 month I am not using the bike and still its in the service centre only. And I have done lots of things to get it, but I did not get any proper response from the servce centre of Kozhikode. Now i am relly worried due to the lack of spare parts of my bike. So please solove my problems in connection with my bike..
Yours Faith fully
Riyas TK
Valillapuzha Post,
Areacode, Malappuram Dt, 673639
Phone No, [protected], [protected]
I have bought the Honda Unicorn on November 2009.
here I want to complaint you regarding the misleading of the company towards the sending of the parts number(Front Shock absorber tube). Due to the same problem, last 2 month I am not using the bike and still its in the service centre only. And I have done lots of things to get it, but I did not get any proper response from the servce centre of Kozhikode. Now i am relly worried due to the lack of spare parts of my bike. So please solove my problems in connection with my bike..
Yours Faith fully
Riyas TK
Valillapuzha Post,
Areacode, Malappuram Dt, 673639
Phone No, [protected], [protected]
To.
The customer care
Honda motorcycle and scooter India pvt ltd
Manager district Huagaon
Hariyana India
sub Honda CB unicorn
sir,
I booked Honda CB unicorn at AM honda Tirur on 30th January 2010.the vehicle is deliver at 6months in booking time Even after 12months (29/01/2011) the vehicle is not deliver and i kindly requested the Honda manager the vehicle is deliver at immediately and the am Honda is bad performance and attitude in customer service expescialy Tirur AM.and sir please taken the action over the am Honda
Thanks and Regards
mohamed sabith
[protected]
The customer care
Honda motorcycle and scooter India pvt ltd
Manager district Huagaon
Hariyana India
sub Honda CB unicorn
sir,
I booked Honda CB unicorn at AM honda Tirur on 30th January 2010.the vehicle is deliver at 6months in booking time Even after 12months (29/01/2011) the vehicle is not deliver and i kindly requested the Honda manager the vehicle is deliver at immediately and the am Honda is bad performance and attitude in customer service expescialy Tirur AM.and sir please taken the action over the am Honda
Thanks and Regards
mohamed sabith
[protected]
Dear sir/madam,
This is really like to inform you that i am very happy to be a customer of such a good product like Honda. today i have purchased honda stunner at your dealer, imperial honda located at VAPI, Gujarat but i am really very surprised after visiting your dealer.
your dealer really doesn't know the value of their customers. no buddy was there to understand the customer needs. behavior of those persons were very rude.
it was really a very bad experience in my life.
no doubt your product is very good but due to this experience i have to think 10 time if i want a another honda product in future.
please suggest them to improve their behavior to help you make your customer delight.
Bhavesh bhandari,
Nani Daman, Daman 396210
[protected]
This is really like to inform you that i am very happy to be a customer of such a good product like Honda. today i have purchased honda stunner at your dealer, imperial honda located at VAPI, Gujarat but i am really very surprised after visiting your dealer.
your dealer really doesn't know the value of their customers. no buddy was there to understand the customer needs. behavior of those persons were very rude.
it was really a very bad experience in my life.
no doubt your product is very good but due to this experience i have to think 10 time if i want a another honda product in future.
please suggest them to improve their behavior to help you make your customer delight.
Bhavesh bhandari,
Nani Daman, Daman 396210
[protected]
Got no reply of this email:-
Owner's name : Mukesh Sharma
HONDA CB Twister (self start without disk brakes)
Address : 105/2 Rajpur Road Dehradun.
Model Code : MA
Sold on : 15 / 07 / 2010.
Frame No. : 2GA8047977
Engine No.: 0072270
Registration No.- UK-07-AF -1596
Invoice No. 10IN01131
Dealer Code : UA010002
Contact No. : +[protected]
+[protected]
E- Mail : [protected]@live.com
Complaint-
It has been 4 months we have informed the service centers of our city about the accident that occoured and the head lamp and the visor have been broken.
And 1 month for the time there is problem in the bike's magnet form which the electric current in the bike is produced. According to the Paradise honda service center the whole magnet part is to be changed and this is a manufacturing fault.
We found that the parts of the bike are not enough reliable and from the time given above we are not getting any genuine honda part at the spare part section of paradise honda.
The Showroom & service center officials informed us that the company is not sending the ordered spare parts.
The bike is in the warranty period and we are having a bad impression about the company's service.
Please kindly send the spare parts to PARADISE HONDA service center Dehradun or Refund us the given Amount by us while we bought the bike as we are facing too much of trouble because of this bike and having loss in our business.
Please give us a time limit in which our bike will be repaired & our problem will be solved otherwise we would have to take legal action against the company.
Reply as soon as possible.
Thanking You!
Owner's name : Mukesh Sharma
HONDA CB Twister (self start without disk brakes)
Address : 105/2 Rajpur Road Dehradun.
Model Code : MA
Sold on : 15 / 07 / 2010.
Frame No. : 2GA8047977
Engine No.: 0072270
Registration No.- UK-07-AF -1596
Invoice No. 10IN01131
Dealer Code : UA010002
Contact No. : +[protected]
+[protected]
E- Mail : [protected]@live.com
Complaint-
It has been 4 months we have informed the service centers of our city about the accident that occoured and the head lamp and the visor have been broken.
And 1 month for the time there is problem in the bike's magnet form which the electric current in the bike is produced. According to the Paradise honda service center the whole magnet part is to be changed and this is a manufacturing fault.
We found that the parts of the bike are not enough reliable and from the time given above we are not getting any genuine honda part at the spare part section of paradise honda.
The Showroom & service center officials informed us that the company is not sending the ordered spare parts.
The bike is in the warranty period and we are having a bad impression about the company's service.
Please kindly send the spare parts to PARADISE HONDA service center Dehradun or Refund us the given Amount by us while we bought the bike as we are facing too much of trouble because of this bike and having loss in our business.
Please give us a time limit in which our bike will be repaired & our problem will be solved otherwise we would have to take legal action against the company.
Reply as soon as possible.
Thanking You!
Dear Sir,
I Purchase Honda Shine Motorcycle Last Year 4.10.2010 .Two Time Front mask, back indicator Broken .Because Material Low Quality .
At Present My Bike no propper Run (15.2.2011 service at company Workshop ) Noise in Chain Set, But Service Engineer tell me if oiling & greeasing done at chain set, after 2 day run Well ok.last time tell me, deffective your bike chain set.i say replaced it .not avilable at company .very very i shocked (i thing purchase new honda activa for my wife but) .big german company honda .but commom chain set, front mask.mask sticker, back indicator no avibality at workshop. i call many, many time at w.shop for chain set, sticker, indicatior ? but part not avilable.
I intrested for extened warranty .but company eng.is say me .your bike 1 year old so cann;t cover in policy.
I ask company coo if my bike warranty extened possibility is no .but why ? dealer (Dharam Honda) say me for AMC 1 year Rs 1000.
(6 washing free & 5% discoount on spare).But i am not intrested .i am intrested with honda company extened warranty policy.
So iam requested to company coo please cover
ext.warranty
Regards
DeepakGehlot [protected]
Tekcare India Pvt.Ltd
Supervisor C.E.
Videocon
Jodhpur
I Purchase Honda Shine Motorcycle Last Year 4.10.2010 .Two Time Front mask, back indicator Broken .Because Material Low Quality .
At Present My Bike no propper Run (15.2.2011 service at company Workshop ) Noise in Chain Set, But Service Engineer tell me if oiling & greeasing done at chain set, after 2 day run Well ok.last time tell me, deffective your bike chain set.i say replaced it .not avilable at company .very very i shocked (i thing purchase new honda activa for my wife but) .big german company honda .but commom chain set, front mask.mask sticker, back indicator no avibality at workshop. i call many, many time at w.shop for chain set, sticker, indicatior ? but part not avilable.
I intrested for extened warranty .but company eng.is say me .your bike 1 year old so cann;t cover in policy.
I ask company coo if my bike warranty extened possibility is no .but why ? dealer (Dharam Honda) say me for AMC 1 year Rs 1000.
(6 washing free & 5% discoount on spare).But i am not intrested .i am intrested with honda company extened warranty policy.
So iam requested to company coo please cover
ext.warranty
Regards
DeepakGehlot [protected]
Tekcare India Pvt.Ltd
Supervisor C.E.
Videocon
Jodhpur
From,
Muhammed saheer
Saithintavida house
Kariyad gramapanchayath
Peringathur post
Thalassery
Kannur district
Kerala
670675
Ph;[protected]
Email. [protected]@gmail.com
SIR,
I purchased Honda UNICORN on date: 16/03/2010 (KL.58.D313), FROM PIONEER HONDA KANNUR, then an accident happened to my vehicle. On04/01/2011 I placed my Honda unicorn bike at PIONEER
HONDA KANNUR(authorized Honda service center kannur district to get service and claim, but till now I didn’t get my bike. When I enquired at show room service manager he told me that they didn’t have the following spare parts (repeated same answer in every day)
1.wind screen set
2.front cowl
3.garnish screen
4.fuel tank with emblem
5.head light unit
6.silencer protecter
I am suffering a lot of difficulties in the absence of my bike
there for if I don’t get my bike with in two days I will go to the consumer court
I am very sure that keeping your commitment o[censored]tmost consumer satisfaction, you will not fail to satisfy me and rectify above error.
Your fatefully
Muhammed saheer
Saithintavida house
Kariyad gramapanchayath
Peringathur post
Thalassery
Kannur district
Kerala
670675
Ph;[protected]
Email. [protected]@gmail.com
SIR,
I purchased Honda UNICORN on date: 16/03/2010 (KL.58.D313), FROM PIONEER HONDA KANNUR, then an accident happened to my vehicle. On04/01/2011 I placed my Honda unicorn bike at PIONEER
HONDA KANNUR(authorized Honda service center kannur district to get service and claim, but till now I didn’t get my bike. When I enquired at show room service manager he told me that they didn’t have the following spare parts (repeated same answer in every day)
1.wind screen set
2.front cowl
3.garnish screen
4.fuel tank with emblem
5.head light unit
6.silencer protecter
I am suffering a lot of difficulties in the absence of my bike
there for if I don’t get my bike with in two days I will go to the consumer court
I am very sure that keeping your commitment o[censored]tmost consumer satisfaction, you will not fail to satisfy me and rectify above error.
Your fatefully
Sir,
I am loyal customer of your Honda.
I have purchased your Honda activa on dated 19/07/2010 from Gandhidham dealer cargo honda.
And on my first service there was a problem in it. On driving the vehicle was seemed to be heavy was not properly serviced & some voice coming from my vehicle, I complained about this matter but there was no positive response given on it from your zonal office& etc.
vehicle no:- GJ12BC-1949
My nane:- Dhanwanti Parmani
m.b no:- [protected], [protected]
I am loyal customer of your Honda.
I have purchased your Honda activa on dated 19/07/2010 from Gandhidham dealer cargo honda.
And on my first service there was a problem in it. On driving the vehicle was seemed to be heavy was not properly serviced & some voice coming from my vehicle, I complained about this matter but there was no positive response given on it from your zonal office& etc.
vehicle no:- GJ12BC-1949
My nane:- Dhanwanti Parmani
m.b no:- [protected], [protected]
Respected sir,
i have a unicorn dazzler, KL 20 B 5780. i had an accident on 15th dec 2010 and i gave my bike to EVM Karamana at TVM. Even after 4 months i haven't yet released my bike . The authorities said that it was due to the unavailability of spare parts. As per rule during the sale of any vehicle two spares of each part also should be available with the dealer .it is due to the irresponsibility of the authorities .so kindly help me to release my bike as soon as possible else i will go through the proper channel against you in the consumer court. I need a reply from you people within 2 weeks. I made only 1 mistake that i bought a Honda vehicle, i have already suffered a lot. You please give a convincing response else i will file a case against you in the consumer court.
Yours faithfully
Aswin s kumar
[protected]
aswin.[protected]@gmail.com
i have a unicorn dazzler, KL 20 B 5780. i had an accident on 15th dec 2010 and i gave my bike to EVM Karamana at TVM. Even after 4 months i haven't yet released my bike . The authorities said that it was due to the unavailability of spare parts. As per rule during the sale of any vehicle two spares of each part also should be available with the dealer .it is due to the irresponsibility of the authorities .so kindly help me to release my bike as soon as possible else i will go through the proper channel against you in the consumer court. I need a reply from you people within 2 weeks. I made only 1 mistake that i bought a Honda vehicle, i have already suffered a lot. You please give a convincing response else i will file a case against you in the consumer court.
Yours faithfully
Aswin s kumar
[protected]
aswin.[protected]@gmail.com
all Honda showroom and service centers — Honda dont have bike parts from past 2 months for bike twister and many more
Honda company do not have any parts of the bike CB twister.. first the parts will spoil very early then when we go to buy parts from showroom they says we do not have.. if they cant get the parts then why they launch the bike... from past few months the are not getting my bikes chain spraket , chock weir and some more things too... one of the wost customer support... they wont care about customers at all... in every 2 month i will give my bike for servicing... i feel like i did a big mistake by going with Honda company..............Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
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+91 12 4229 0926
+91 12 4229 0919
+91 12 4229 0911
Plot No. 1, Sector 3, IMT Manesar, Gurgaon, Haryana, India - 122050
honda/aviator disc — several complaints
FromSurendra dave
A/402,Jay Vaibhav
jambli galli
borivali(west)
mumbai-92
To,
The Customer Care,
Honda Motorcycle & Scooter India Pvt. Ltd.,
pune
India.
Sub: Honda aviator disc - several complaints
Dear Sir,
I have booked for the aviator disc around two months ago and i had got the called from the dealer the Venetian Honda(borivali). to come and do the whole payment the payment is already done and the checked has also passed nw the dealer is like ur scooty had not come yet and making us run to the dealer several times saying come today or it wil come tommorow.
I dnt think such a behaviour is tolerable by anyone it has been delay of about more than two weeks first the dealer was like u can take ur check back or the scooty of soneone else since she has not come to collect it.i have complaint before also for this and i had got a call from the honda headoffice pune saying that they wil talk to the dealer .after talking to them the dealer gave me a call saying ur scooty has come u can come and take it on sunday and when u went today he is talking the same way as before. I wabt you to plz take some strict action against this because this causing me a lot of trouble now.
plz i expect ur co-operation.plz contact me
Contact: [protected]
email:[protected]@rediffmail.com