Honda 2 Wheelers India Complaints & Reviews

This mail is to confirm my previous mail sent to from your site. My
complaint details:

Date of purchase : 22.03.2012 from Marikar Motors, Trivandrum , Kerala
Vehicle handed over to me on :23.03.2012 (afternoon) Friday.

Complaint noticed on : NEXT DAY.

type of complaint : (i) Chain rattling against chain Cover.
(ii) rattling sound from under seat


My situation is quite pathetic , since UNICORN bike is hard to
get....everyone stares at you when you pass them with a newly
registered no. When i pass them , the sound ( rattling) is loud enough
to attract more attention.!!!!!!!!!!!!!!!!!!!!!

To save further embarrassment, i have kept my bike in my car shed and
am using my car.

The rattling sound is akin to the sound of a bike that has run around 15000kms.


So unfortunate that the QC people & QA staff at HONDA to have
overlooked this problem.


Thank you,

S.Siva Prakash
91-[protected]

FRAME NO CBC 8223329........ME4KC09
ENGINE NO[protected]KC09E

KERALA DEALER CODE NO KL 070001

i ve purchased a cb twister which i am regretting after getting poor service from BU BHANDARI, CAMP, these people are the worst.
last time for the first service they took 25 days as they could not find a part to replace, and they never communicated to me what is going on. i just waited
and now i gave my bike for second servicing yesterday that is 17th march 2012 , and till now they havent told me when i would get it . when i call they dont pick up. they are rude and dont value customers. eithet honda has given me a defective bike aur these people are thieves

im going to file a case against honda and this service center on tuesday.
i will not leave this issue this time. contact me asap.
engine no. JC47E2076550

sir i bought a Honda shine bike on 15th November 2011 at jupiter honda visakapatnam whecile no ap 30 n 1405 in december 1st week its releases huge amount of smoke. i gave that bike for servicing in bavani girish honda at srikakulam in ap they take one month for servicing and they are not responding properly again the wehecile starts releasing huge amount of smoke in February i gave that bike to jupiter honda visakhapatnam they take 15 days and they answered very volgerly and they are abusing me for asking my vehicle and now also the vehicle have the same complaint . i face the problem with in one monh after purchasig the .my mail [protected]@gmail.com

dear sir,i have HONDA CB UNICORN 20 days ago its discbreak is jamed.i weant to showroom at bhuj city and asked to repair,but they talled us that they hade no spareparts.and visit again after 15 days but yet not sparepart is not availble.i am facing this types of problems oftenly in this showroom.please help me to solve this problem.

To ,
The Manager
Honda Motorcycle & Scooter India Ltd.(HMSI)
Gurgaon (Haryna[protected]

Sub- complaint regarding free service of scooter (Honda Active) UP-27Q8112
Engine No. JC44E1592923 & Chassis No. ME4JC448JB8481903

Sir, I am submitting complaint regarding free service of scooter (Honda Active) UP-27Q8112 as under –

Plz read the attchment & doing the action against service dealer.


Regards
Vinay Kumar Mehrotra
[protected]
[protected]

I WANT TO PURCHASE A HONDA ACTIVA SCHOOTER FOR MY UNCLE , I HAVE BOOKED AN ACTIVA (NAME : NAVINCHANDRA K. NIMAVAT) BY PAYING 1000 RUPEES ON 06/02/2012,
BUT DEALER TOLD ME THAT " PAY FULLPAYMENT. AND IF PAY FULL PAYMENT I WILL GET DELIVERY AFTER 1 MONTHS, AND IF I WISH TO PAY FULL PAYMENT OF DELIVERY, I HAVE TO WAIT 2 OR 3 MONTHS", PLEASE TOLD ME HOW CAN I GET ACTIVA.
MY BOOKING NO. IS ONLY 59 AND THERE MORE THAN 100 ACTIVA SCOOTER ARE AVAILABLE. SO WHY THEY ARE NOT GIVE ME ACTIVA,

PLEASE GIVE ME RESPONSE AS SOON AS POSSIBLE.

CONTACT
H.I NIMAVAT
[protected]

DEAR SIR,

AS PER ABOVE SUBJECT MENTION , HONDA TWO WHEELER DEALER DHARTI AUTOMOBILES AND PUNJAB HONDA BOTH ARE DOING BLACK MARKETING , THEY ARE CREATING UN NON DEMAND , THEY ARE SELLING SCOOTER (ACTIVA) IN ON PRICE i.e., AT HIGHER PRICE AND CREATING WAITING IN DELIVERY OF 10 TO 12 MONTHS.

IF WE AGREE TO GIVE HIGHER PRICE THEY GIVE SCOOTER IN 10 TO 20 DAYS ONLY.
AND THEY ARE ALSO GIVEN DIFFERENT DELIVER TIME TO EVERY PERSON .

Hello Sir/Madam,
This is regarding service of my new bike (CB Unicorn). I got my new bike on 21-Nov-2011 from JSP honda Anna nagar, Chennai with Registration no. TN18 Y 6312. before a week of riding I found that there is a shake in the handle bearer and requested JSP Honda to rectify it. After 2 days of roaming to JSP honda Anna nagar. After that during my first service to a JSP service station at Padi Pudhunagar on (07-Dec-2011) I suggested 3 complaints about the vehicle and after the service I found none of my problems was addressed . I got a feedback call from JSP honda as I was in meeting I said I was disappointed with the service and cut the call short. After I tried calling the same no. twice and SMS-ed once but dint get a response back. After dropping a mail to honda2wheelers india. I got a call back (from Catherine JSP honda customer care) requesting for dropping my vehicle for re-service. This monday (19-Dec-2011) I dropped my vehicle with Job card no 13293 assuring that the vehicle would be ready by the same day evening. But when I called and enquired I found that the vehicle was nt touched and would be ready by Tuesday evening. when I called yesterday I was told that vehicle is not ready and was said that vehicle's service supervisor would call me. But I dint recieve any calls.as of now. This type of irresponsible service is really disappointing. Please let me know how can we legally proceed to take a corrective action.

My CB Unicorn Dazzler Bike has met with an unexpected Issue. It is still in Warranty i.e. Less than 1 year on road now. It has completed around 3800KM Only.

Service Center Guy's told that Clutch Plate is faulty and need to be replaced.

My first question is that in this small tenure, how can a clutch plate gets faulty. It had Only run few KM's.

Now, they are telling that Clutch Plate Stock is unavailable and making me wait for more than 3 days now.

My Second Question is, How can parts be out of stock for a bike which is enough to be termed in the category of costly and new bike's ?

I need to get some answer, as my bike was in good condition till one week past.

I assume the clutch plate had issue from beginning, as I was getting low milieage till now.

Also, Can any one initiate the replacement of the Clutch Plate at the earliest and get my bike back on road ?

COMPLAINT:
My son met with an accident with the bike on 9th November 2011. My bike was damaged and for the servicing and repairing, I submitted the bike to the service center i.e Beeaar Honda Lucknow on November 12 2011. But I have been facing lot of problems with the servicing. It’s happened around 12 days and still the bike is in same condition despite of the Insurance Claim also being passed and my continuous visits to the service center as well.
The executives from the service center are continuously saying the same thing from past 12 days that the parts which are to be changed are not available.
I am fed up with the service of the company. They always give us a distinct date and when we visit the center, the bike is in same condition and they are ready with the same words as well that the “Parts are not available”.

I buyed new Honda 250CBR on last june from HONDA Arya Bhangi,Aluva.After 1 month,I had a problem with the body part , one side of the body part is completely loose.So I gave my bike for repair along with first service on the end of next month.After the service they told me that the bike has been serviced and the problem with its body part cant be corrected as one of the part has to be completely replaced(charged Rs750 jsut for Oil Change).And they promised me it will be available in 2-3 weeks and will correct it.The condition in which I got was very pitiable as there were many scratches which made me even more sad, and they were not even ready to accept it..Its almost 5months and still they are responding the spare hasnt reached..As a customer , I am really worried with the kind of response and the future service too.Expecting a positive reply as soon as possible.

Mail ID: rifas.[protected]@gmail.com

UNSATISFACTORY SERVICE
TO
THE GENERAL MANAGER
HONDA MOTORCYCLES AND SCOOTERS INDIA(PVT.) LTD
GURGAON

I HAVE GIVEN MY HONDA DAZZLER FOR SERVICE ITS DIGITAL SPEDO METER NOT WARKING IT IS UNDER TWO YEAR WARRENY BUT NO ONE WANT TO REPAIRE OR CHANGE I TRIED TWO SHOW ROOM I TRIED THREE TIMES IN Autofin Honda, Himayat Nagar, Hyderabad WHEN I WENT FIRST TIME THEY SAID TWO MONTH BEFOR DIWALE THEY TOLD COME AFTER DIWALI WE TRIED TO CHANGE IT WHEN I WENT AFER DIWALI THEY TOLD WE WILL GET ALL THE SERVICE HISTORY COME ON MONDAY WHEN I WENT ON MONDAY THE Autofin Honda, Himayat Nagar, Hyderabad TOLD SERVISE HISTORY IS NOT IN TIME WARRENTY NOT COVER WHEN WE SERVICE THEY TELL YOUR MOTER CYCLE RUN MORE AND NOT DO 2ND SERVICE AND DO THREE SERVICEIF AND IF THE TIME IS MORE THEY TELL YOUR MOTORCYCLE RUN LESS BUT YOUR TIME LESS DOLAST SERVICE THEY TELLS JUST TO GIVE COMPLAIN GO AND GIVE

MY .VEHILE NO. AP09-CHASSIS NUMBER : ME4KC09AF8008160 , ENGINE NUMBER : KC09E2008233 . MTH . YR OF MFG :6/2010 I DONE 3 SERVICES BUT THE AUTORISIED DEALER TELLS NOT DONE SERVICES ON TIME THATS WHY THEY NOT GIVE WARRENTY THIS IS HOW THEY TREAT THEIR CUSTOMERS.
THEN ALSO I TRIES ANOTHER SHOW ROOM IN AADI MOTORS PVT LTD JUST HE SAID YOU NOT DONE SERVICE HERE AFTER SEING SERVICE RECOR AND GOT O THE...Autofin Honda, Himayat Nagar, Hyderabad
REALLY I HATE IT SERVISE FOR JUST NEW BIKES GIVING TWO YEARS WARRENT AND CHEATING CUSTOMER


YOUR CUSTOMER
SYED MITHIULLAH
[protected]
[protected]@hotmail.com

I am Mr. sameer madhusudan gaonkar i purchase Honda dazzler unicorn in pilot Honda showroom in Mumbai i fully pay many with registration charges but pilot Honda delver to my vehicle wrong number pleat R.T.O. fine me this mistake i ignore but my vechile service time not good servicing in my all free service period forth pay service same problem and unfortunately my battery is fail but my vechile and battery is in guaranty period so pilot Honda remove my old fail battery but he was not fitting a new battery I am asked him how to start i am my vechile he told me "ap isiko Dhaka marke chalu Karo" i am confuse hies leaning word i asked him OK and my new replenishment new battery he told me come after one weak and i will fitting a new battery i am again ignore but i m coming after one weak he gave me a new battery but he was no OK he told me again come after three days...... pilot Honda service is poor and duty and service staff is not toking with customer in good language totally fail service station in Mumbai so pl. close the pilot Honda service station otherwise Honda motors vehicle nobody customer purchase again so pl. solve my problem......

Dear all
I, OM prakash have to post complaint against satnam honda service center, jaipur. I have given my activa for servicing(specially because of battery charger problem). When i reached there to take my activa after service, worker who service my activa told me that battery charger is good but my battery(amaron )is not take charge. Then i go to the shop from where i had purchased amaron battery 5 months before,shopkeeper said me that battery is good & he charged it full then i again go to satnam honda service center , here worker now told me that battery charger is not working & it has to change but he also told that charger is not available at service center.

Bike no. RJ 14 KS 3490
INVOICE NO. .- 11IW21011 dated 17/11/2011

Dear Sir,

We are sending our company important document worth 1.5 lacks to your fast and safe courier service at 08.10.2011 Doc No: HO 1865866 , But till now the consignment is not delivered. We are loss of 1.5lcks for send the documents to your good serviced courier. Please update the status of the consignment details at immediately. Contact [protected].

Dear Sir

I bought a new Honda CB Shine bearing registration number TN 33 AT 7962 on[protected], current It had ran 2500 kms and had finished three free service within due date, but the headlight coil had problems and it is not glowing, only the pass light is glowing.

Currently I am working in Coimbatore and I was using the vehicle in coimbatore, I got this problem form[protected], when I contacted the Pressanna Honda they said that the LIGHT COIL had gone and there is NO WARRANTY for the electrical items. The Noble Honda dealers too said that the same reason when contacted that they cant give warranty.

Apart from dealers quote I wonder whether a new coil will go within six months from the date of buying. Please look into this issue and please suggest a kind solution for the problem.

Thanks
Maheswaran.S.K

On 14.10.2011 I have complained the Dealer code RJ14-D0019 Satnam Honda, Tonk Road Jaipur for the Aviator scooter I have purchased. Content of complaint is as follows:

This is to inform you that I have purchased a scooter of make Honda Aviator Disk Break C W ( Reg No- RJ14-BC-5515) from you on 20th Nov, 2010. Details of the scooter are as follows:
1. Chassis Number : ME4JF214LA8014828
2. Engine Number : JF21E9137181

Since the date of purchase, I am facing the undermentioned technical problems:

1. Self start has not been working.

2. The scooter is supporting only kick start and everytime it is required to pull the choke for doing kick start. It was told to me that only once a day it is required to pull the choke. But on my scooter it is always required to pull the choke to start it.

3. The most critical and frequent problem is that the scooter and all its operations suddenly gets stop in between the running traffic. As a result I met minor accidents many times and major accident twice, which is causing unaffordable life risk to me. As the self start is not working, it becomes difficult to put the scooter on main stand and kick start the scooter in the heavy running traffic and therefore, everytime I have been required to pull the scooter out of the heavy traffic to the side lane, which is very difficult for me to do so in the heavy traffic. This activity occurs 2-3 times almost every day.

4. Horn becomes distorted while using indicator.

I have complained the above said issues many times to the engineers and higher authorities of your organization, but it is disappointing to say that all the said problems are persisting and have not been resolved yet.
Honda Products are known for their good quality and superior after sale service. Being a customer it is my right to get the product and service for which I have paid, therefore, I request you to kindly rectify the above said problems at the earliest.

2 On 03.11.2011 again I have complained the dealer. Content of complain is as follows:
In continuation to the complaints reported to you on 14.10.2011. I would like to inform you that almost for 15 days scooter was with you and I have collected the same on 31.10.2011. But still scooter is having various technical problems. Description of problems is as follows:
1. Self start is not working if scooter is kept off for approx 15-20 minutes.
2. Every time it is required to pull the choke to do kick start, whenever scooter remains off for approx 20-25 minutes. After pulling the choke it is required to do 5-6 kicks to start the scooter.
3. Kick does not come back to its usual position when I do kick.
4. Scooter vibrates a lot while driving and gives unusual sound.
5. Horn gets distorted frequently.
6. Head light appears dim.
7. Handle is little bent on right side.
Ever since I purchased this scooter not a single day I have spent in peace and regularly I am complaining various issues in the scooter, but it is disappointing to say that inspite of my regular complains and requests; faults/ issues in scooter are kept on replicating and various new issues are also introduced.
You must agree that I am suffering with no fault of mine and as a good dealer of Honda products should take care for the products and services you deal in. I therefore, request you to replace my scooter with the new one, otherwise I shall have no option except to proceeds under the consumer rights.


BUT TILL DATE THE PROBLEMS ARE NOT RESOVLED BY THE DEALER. EVERY NEXT DAY I AM CONTACTING THE DEALER TO RECTIFY THE TECHNICAL PROBLEMS OF MY SCOOTER, BUT THEY ARE EITHER REPLICATING THE TECHNICAL PROBLEMS OR INTRODUCING NEW PROBLEMS.

I NEED FAVOUR FROM YOU TO KINDLY INTERVEN IN THE MATTER AND PROVIDE SOLUTION.

Yours faithfully,
Seema Singh
Mob. [protected]

Dear sir,

I am Sant Kumar Verma i have purchased cb Unicorn Dazzler, Chasis no-ME4KCO9AKA8024076,Engine no-KC09E2024123.
Unfortunatly when i am return back from home suddently I have meet a road accident on 29-mar-2011, in that reasons my motorcycle is fully dameged.
So i submitted my motorcycle to honda show room at Durgapur City
Center(WB) motor cycle no is WB-40-S-6093 on 12th may 2011 for repearing.
But still i have not receive my motor cycle with a runing condition.
Due to no spear parts avlebal on any show room,,& Approx 6 months passed …… Insurance about to lapse on 07/11/2011,,

Requesting to you Plz take necessary action,,

Sant Kumar Verma
Durgapur(WB)
MOB- [protected],

i have gone to platinum honda, opp. grain market, g.t. Road khanna, to buy honda activa, instead of giving the scooter. The dealer tell there is shortage of the scooter. I told him to book my scooter but he refuses to do so. Rather he was ready to give scooter on extra money.

I was promised the delivery of my Honda Unicorn Dazzler on date: 10.09.2011.
When i went to collect the bike in the evening on 10th i was told by the manager that they have not received the disbursement from my bank. But i was sure that my bank (HDFC bank) had already disbursed the payment, since i had received a mail as well as a message of the same. On my showing the message from bank to the manager he decided to look into it, and came back saying that they had not received the payment, nor any letter of disbursement. Finally i demanded to cancel the booking and asked them to return my down-payment money. After listening to this, they were able to find the bank disbursement letter from somewhere and saying sorry for the trouble gave me the delivery of bike. But they said that the bike is still to be registered with the RTO, and also did not provide me the invoice number, invoice copy, insurance papers, warrenty card, customer book, extended warrenty book and the vechile number of the coming Friday date:16.09.2011. This i accepted as the manager requested several times and I felt pity for him. But again I was wrong to have trusted him.

Now, on Friday, i did not get any of the above commited documents, and i was shocked to know that the manager had put the delivery date of my vechile as 14.09.2011 instead of 10.09.2011, and then i again was told to wait till 21.09.2011. I waited, just because i had no time to go and fight. Finally I got the vechile nomber on 21.09.2011. I still had to wait to get the documents the next date 22.09.2011. That too without the extended warranty book, warranty card, H2W roadside assistance card, which i was told to get from the sales manager who had sold me the bike, who was absent that day, so was told to come next day.

Now this was more than i could take, and i started to shout, and the concerned back office assistant shouted back at me. But she finally was at fault and had to do give the balance documents to me (again, i dont know how they managed to get it, which they were not able to give without the sales manager).

So finally after facing such a mental harassment i could buy my bike. The executives, managers and the back office assistants lack professionalism and are very rude to the customers once they know that the sale has taken place and the worst when it comes to customer treatment.